Contact us
Our Public Office Locations
General Enquiries (and Media Contacts)
Anti-Money Laundering and Countering Financing of Terrorism
Anti-Spam Compliance
Archives New Zealand, Te Rua Mahara o te Kāwanatanga
Apostille Certification and Document Authentication
Births, Deaths and Marriages
Casino Inspectors
Censorship Compliance
Charities
Citizenship
Commissions of Inquiry
Community Operations
Congratulatory Message Service
Daylight Saving
Dog Safety
Ethnic Communities
Flag Hire (see: VIP Visits and Ceremonial Events)
Gambling Compliance
Harbourmaster Service at Lake Taupō
Language Line (see: Ethnic Communities)
Local Government Policy
National Library of New Zealand, Te Puna Mātauranga o Aotearoa
New Zealand Gazette
Official Information Act (OIA) requests and correspondence
Passports
The Translation Service, Te Pūtahi Whakawhiti Reo
VIP Visits and Ceremonial Events
General Enquiries
For general enquiries, the Department of Internal Affairs Te Tari Taiwhenua is located at:
Department of Internal Affairs
45 Pipitea Street
Wellington 6011
PO Box 805
Wellington 6140
Freephone: 0800 25 78 87 (New Zealand only)
Phone: +64 4 495 7200
Email: info@dia.govt.nz
Link below to our contacts and office location details, by service (in alphabetical order).
Media Contacts
See our media contacts page - includes Internal Affairs news releases.
Complaints
If you wish to make a complaint to the Department of Internal Affairs, please contact the relevant service (see contact list below) or email complaints@dia.govt.nz. For further information see our customer complaints procedure.
Anti-Money Laundering and Countering Financing of Terrorism
Email: amlcft@dia.govt.nz
Financial Integrity
Department of Internal Affairs
PO Box 805
Wellington 6140
Freephone: 0800 25 78 87 (New Zealand only)
Phone: +64 4 495 7200
More information about Anti-Money Laundering and Countering Financing of Terrorism
Anti-Spam Compliance
Email: info@antispam.govt.nz
Electronic Messaging Compliance
Department of Internal Affairs
PO Box 805
Wellington 6140
Freephone: 0800 25 78 87 (New Zealand only)
Phone: +64 4 474 8022
More information about Anti-Spam Compliance
Archives New Zealand, Te Rua Mahara o te Kāwanatanga
Archives New Zealand contacts and office locations
Apostille Certification and Document Authentication
Email: auth.unit@dia.govt.nz
Apostille Certification and Document Authentication
Department of Internal Affairs
120 Victoria Street, Wellington 6011
PO Box 805
Wellington 6140
Freephone: 0800 872 675 (New Zealand only)
Phone: +64 4 460 2221 (from outside New Zealand)
More information about Apostille Certification and Document Authentication
Births, Deaths and Marriages
Email: bdm.nz@dia.govt.nz. If emailing about an order you have placed you must provide:
- Your name
- Delivery address
- Details of the product you ordered including full name and date of event. For example, Birth Certificate for John Smith DOB 1/2/2012.
Freephone: 0800 22 52 52 (New Zealand only)
Phone: +64 4 463 9362 (from outside New Zealand)
Fax: +64 4 382 3515
Births, Deaths and Marriages office locations
Casino Inspectors
Email: casino.compliance@dia.govt.nz
Casino Inspectors contacts and office locations
Censorship Compliance
Email: censorship@dia.govt.nz
Censorship contacts and office locations
Charities
Email: info@charities.govt.nz
Charities contacts and office location
Citizenship
Email: citizenship@dia.govt.nz
Freephone: 0800 22 51 51 (New Zealand only)
Phone: +64 4 463 9361 (from outside New Zealand)
Commissions of Inquiry
Email: info@dia.govt.nz
More information about Commissions of Inquiry
Community Operations
Including Community Organisation Grants Scheme (COGS), Lottery and community grants funding and community advisory services.
Email: community.matters@dia.govt.nz
Lottery and COGS grants advice: Freephone 0800 824 824 (New Zealand only) between 8:30am and 5pm Monday to Thursday, 9am and 5pm Friday.
Regional Community Advisor office locations
Congratulatory Message Service
Email: congrat@dia.govt.nz
Congratulatory Message Service
Department of Internal Affairs
PO Box 10526
Wellington 6143
Phone: +64 4 382 3639
More information about the Congratulatory Message Service
Daylight Saving
Email: daylightsaving@dia.govt.nz
More information about Daylight Saving
Dog Safety
Email: info@dogsafety.govt.nz
More information about Dog Safety
Ethnic Communities
Email: ethniccommunities@dia.govt.nz
Ethnic Communities office locations
Language Line (telephone interpreting service)
Email: language.line@dia.govt.nz
More information about Language Line
Gambling Compliance
Email: gambling.compliance@dia.govt.nz
Gambling Compliance
Department of Internal Affairs
45 Pipitea Street
Wellington 6011
P O Box 805
Wellington 6140
Freephone: 0800 25 78 87 (New Zealand only)
Phone: +64 4 495 7200
Fax: +64 4 494 0656
Gambling Compliance office locations
Harbourmaster Service at Lake Taupō
Email: harbourmaster@dia.govt.nz
Lake Taupō Harbourmaster’s Office
75 Redoubt Street
Taupō Boat Harbour
Phone: +64 7 378 7176
Fax: +64 7 378 2718
Outside normal office hours: leave a message or note after hours contact numbers.
For life threatening emergencies dial 111 for the Police.
More about the Harbourmaster Service at Lake Taupō
Local Government Policy
Email: info@dia.govt.nz
More information about Local Government Policy
National Library of New Zealand, Te Puna Mātauranga o Aotearoa
National Library of New Zealand contacts
National Library of New Zealand office locations
New Zealand Gazette
Email: gazette@dia.govt.nz
New Zealand Gazette Office
Department of Internal Affairs
PO Box 805
Wellington 6140
Phone: +64 4 462 0313 or +64 4 462 0312
More about the New Zealand Gazette
Official Information Act (OIA) requests and correspondence
Email: oia@dia.govt.nz
Make an Official Information request
Passports
Freephone: 0800 22 50 50 (New Zealand only)
Phone: +64 4 463 9360 (from outside New Zealand)
Contact the Passports office online
The Translation Service, Te Pūtahi Whakawhiti Reo
Email: translate@dia.govt.nz
The Translation Service
Department of Internal Affairs
National Library
Lower Ground level
70 Molesworth Street
Wellington 6011
PO Box 805
Wellington 6140
Opening hours: Monday to Friday 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm
Freephone: 0800 TRANSLATE (0800 872 675)
Phone: +64 4 460 2220
More about The Translation Service
VIP Visits and Ceremonial Events
Email: egs@dia.govt.nz
Visits and Ceremonial Office
Department of Internal Affairs
PO Box 805
Wellington 6140
Phone: +64 4 817 8910
More about VIP Visits and Ceremonial Events
Flag Hire Service
Email: flags@dia.govt.nz
Flag Hire Service
Visits and Ceremonial Office
Department of Internal Affairs
PO Box 805, Wellington
Phone: +64 4 817 8910
