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AML/CFT contact details
Email: amlcft@dia.govt.nz
Phone: +64 4 495 7200
Free phone: 0800 257 887 (New Zealand only)
Postal:
AML/CFT Group
Department of Internal Affairs
PO Box 805
Wellington 6140
New Zealand
Open hours: Monday to Friday 9am-5pm
Media contact details
Email: media@dia.govt.nz
Phone: +64 27 535 8639
Please email in the first instance, unless your request is urgent during evenings and weekends.
Current Consultations
Identity Verification Code of Practice
The Anti-Money Laundering and Countering Financing of Terrorism supervisors, the Reserve Bank of New Zealand, Financial Markets Authority and Department of Internal Affairs Te Tari Taiwhenua, are inviting submissions on their proposal to update the code of practice for Identity Verification.
This consultation period closes at 5pm on Monday 19 January 2026.
You can submit your feedback using the response form below and sending it to amlcft@dia.govt.nz or by posting it to:
IVCOP Consultation
AML/CFT Group
Department of Internal Affairs
PO Box 805
Wellington 6140
- Discussion Paper: Updating the Identity Verification Code of Practice (PDF, 886KB)
- Fact Sheets explaining the proposals (PDF, 219KB)
- Fact Sheets explaining the consultation process (PDF, 172KB)
- Consultation response form (.docx, 60KB)
- Existing and new pathways to verify ID (PDF, 208KB)
- FAQ (PDF, 241KB)
To assist with this consultation, we are also running two drop-in sessions. Each session will run for 1 hour and will be held online through Microsoft Teams.
Drop-in session dates and registration links (Microsoft Virtual Events Powered by Teams):
Tuesday 9 December, 11am – 12pm: Sign up for the Tuesday drop-in session
Thursday 11 December, 11am – 12pm: Sign up for the Thursday drop-in session
Complaints
Email: amlcft@dia.govt.nz
Please direct any complaints about our regulatory practices to the AML/CFT Group. You will receive an acknowledgement within 3 working days and we aim to resolve complaints within 20 working days.
Warning - Beware of Scam impersonating AML/CFT Group
Beware of overseas phishing scams impersonating Department of Internal Affair’s Anti Money Laundering/Countering Financing of Terrorism Group (AML/CFT Group).
Scammers are impersonating officials, via email and phone calls, asking for personal financial info, payment or fees into cryptocurrency or different bank accounts.
The Anti Money Laundering/Counter Financial Terrorism Group does not send requests for payments, or for individuals to transfer funds.
For more information please visit: Warning - Beware of Scam impersonating AML/CFT Group.
