Our offices

Our offices by service:

Passports
Births, Deaths, Marriages 
Citizenship
Authentication and Translations
Regulatory Services
Corporate
Harbourmasters Office
Archives New Zealand
National Library of New Zealand
Community Operations

Public service updates

Aotearoa:

Our public counters will be open for appointment only from Monday 15 August 2022. To book an appointment, please visit our website:

There are delays to some DIA services due to COVID-19 impacting staff capacity. For more information visit www.govt.nz/bdmtimeframes, www.govt.nz/citizenshiptimeframes and www.passports.govt.nz 

National Library and Archives NZ:

Please follow guidelines for visiting The National Library and Archives NZ

Sydney:

Our Bond Street office is open by appointment. Head to our website to book an appointment. Please note you will be required to show confirmation of vaccination on arrival.

London:

Our London office is open by appointment only – please contact us to make an appointment.

Passports; Births, Deaths, Marriages

Auckland

  • Building 2, 12-16 Nicholls Lane, Parnell, Auckland. By appointment only.
  • 5 Osterley Way, Manukau, Auckland. By appointment only.
  • We encourage customers to use our online services: passports.govt.nzwww.govt.nz/bdm
  • Please visit our bookings page or call to book an appointment. 

Wellington

  • DIA’s Wellington public counter for Passports and Births, Deaths and Marriages enquiries has moved and is now appointment only. Please visit our bookings page or call to book an appointment. 

  • We encourage customers to use our online services: passports.govt.nzwww.govt.nz/bdm

Christchurch

  • DIA’s Christchurch public counter for Passports and Births, Deaths and Marriages enquiries is now open by appointment only. Please visit our bookings page or call to book an appointment. 

  • We encourage customers to use our online services: passports.govt.nzwww.govt.nz/bdm 

Australia, Sydney

  • 22 Bond Street, Sydney

England, London

  • 1 Pall Mall East, London

Citizenship

Auckland

  • Building 2, 12-16 Nicholls Lane, Parnell, Auckland. By appointment only.
  • We encourage customers to use our online services: www.govt.nz/citizenship
  • Please visit our bookings page or call to book an appointment.

Wellington

  • DIA’s Wellington public counter for Citizenship enquiries has moved and is now appointment only. Please visit our website or call to book an appointment. 

  • We encourage customers to use our online service: www.govt.nz/citizenship

Christchurch

  • DIA’s Christchurch public counter for Citizenship enquiries is open by appointment only. Please visit our DIA bookings or call to book an appointment. 

Australia, Sydney

  • 22 Bond Street, Sydney

England, London

  • 1 Pall Mall East, London

Authentication and Translations

Auckland

  • Building 2, 12-16 Nicholls Lane, Parnell, Auckland.
  • Please contact: translate@dia.govt.nz or 0800 TRANSLATE (0800 872 675) or +64 (04) 460 2220

Christchurch

  • 120 Hereford Street, Christchurch

Australia, Sydney

  • 22 Bond Street, Sydney

England, London

  • 1 Pall Mall East, London

Regulatory Services

Auckland

  • Building 2, 12-16 Nicholls Lane, Parnell, Auckland.

Hamilton

  • 410 Victoria Street, Hamilton

Christchurch

  • 120 Hereford Street, Christchurch

Corporate

Wellington

  • 45 Pipitea Street, Wellington

Harbourmasters Office

Taupō

  • 75 Redoubt Street, Taupō

Archives New Zealand

Auckland

  • 95 Richard Pearse Drive, Mangere. 

Wellington

  • 10 Mulgrave Street, Wellington

Christchurch

  • 15 Harvard Avenue, Wigram, Christchurch

Dunedin

  • 556 George Street, Dunedin

National Library of New Zealand

Auckland

  • 8 Stanley Street, Parnell. 

Hamilton

  • 410 Victoria Street, Hamilton

Whanganui

  • Corner Bates Street and Somme Parade, Whanganui

Wellington

  • Cnr Molesworth Street & Aitken Street, Wellington

Christchurch

  • 150 Cavendish Business Park, Christchurch

Dunedin

  • 144 Rattray Street, Dunedin

Community Operations

Kaitaia

  • 36 Mathews Avenue, Kaitaia. Open by appointment only.

Whangarei

  • 15 Walton Street, Whangarei, 0110. Open by appointment only.

Auckland

Hamilton

  • 410 Victoria Street, Hamilton.

Rotorua

  • 1254 Fenton Street, Rotorua. 

Gisborne

  • 42 Grey Street, Gisborne

New Plymouth

  • Devon Street East, New Plymouth. Open by appointment only.

Napier

  • Level 2, 105 Hastings Street, Napier South, Napier

Palmerston North

  • 17 Victoria Avenue, Palmerston North Central, Palmerston North 4410. Open by appointment only.

Wellington

  • 45 Pipitea Street, Wellington (National)
  • 46 Bloomfield Terrace, Lower Hutt

Nelson

  • 110 Trafalgar Street, Nelson

Greymouth

  • This office is currently closed.

Christchurch

  • 120 Hereford Street, Christchurch

Dunedin

  • 144 Rattray Street, Dunedin. Open by appointment only.

Invercargill

  • 45 Yarrow Street, Invercargill. Open by appointment only.

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