Our offices

Our offices by service:

Passports
Births, Deaths, Marriages 
Citizenship
Authentication and Translations
Regulatory Services
Corporate
Harbourmasters Office
Archives New Zealand
National Library of New Zealand
Hāpai Hapori - Community Operations

Passports; Births, Deaths, Marriages

Passport and Citizenship by Grant: Please be aware of planned outages to our online passport and citizenship by grant application services from January to March 2024. Visit our website for details on dates and times when you will be unable to apply online, along with more information about upcoming requirements to delete draft unsubmitted passport applications.

Auckland

• Building 2, 12-16 Nicholls Lane, Parnell, Auckland. By appointment only.

• 5 Osterley Way, Manukau, Auckland. By appointment only.

We encourage customers to use our online services: passports.govt.nz, www.govt.nz/bdm

Please visit our bookings page or call to book an appointment. 

Wellington

• DIA’s Wellington public counter for Passports and Births, Deaths and Marriages enquiries has moved and is now appointment only. Please visit our bookings page or call to book an appointment. 

• We encourage customers to use our online services: passports.govt.nz, www.govt.nz/bdm

Christchurch

• DIA’s Christchurch public counter for Passports and Births, Deaths and Marriages enquiries is now open by appointment only. Please visit our bookings page or call to book an appointment. 

• We encourage customers to use our online services: passports.govt.nz, www.govt.nz/bdm 

Australia, Sydney

• 22 Bond Street, Sydney

England, London

• 1 Pall Mall East, London

Citizenship

Auckland

• Building 2, 12-16 Nicholls Lane, Parnell, Auckland. By appointment only.
• We encourage customers to use our online services: www.govt.nz/citizenship
• Please visit our bookings page or call to book an appointment.

Wellington

• DIA’s Wellington public counter for Citizenship enquiries has moved and is now appointment only. Please visit our website or call to book an appointment. 

• We encourage customers to use our online service: www.govt.nz/citizenship

Christchurch

• DIA’s Christchurch public counter for Citizenship enquiries is open by appointment only. Please visit our DIA bookings or call to book an appointment. 

• We encourage customers to use our online service: www.govt.nz/citizenship

Australia, Sydney

• 22 Bond Street, Sydney

England, London

• 1 Pall Mall East, London

Authentication and Translations

Auckland

• Building 2, 12-16 Nicholls Lane, Parnell, Auckland.
  Please contact: translate@dia.govt.nz or 0800 TRANSLATE (0800 872 675) or +64 (04) 460 2220

Christchurch

• 120 Hereford Street, Christchurch

Australia, Sydney

• 22 Bond Street, Sydney

England, London

• 1 Pall Mall East, London

Regulatory Services

Auckland

• Building 2, 12-16 Nicholls Lane, Parnell, Auckland.
  

Hamilton

• 410 Victoria Street, Hamilton
  This office does not provide support for passports, citizenship, births, deaths and marriages products.

Christchurch

• 120 Hereford Street, Christchurch

Corporate

Wellington

• 45 Pipitea Street, Wellington
  This office does not provide support for passports, citizenship, births, deaths and marriages products.

Harbourmasters Office

Taupō

• 75 Redoubt Street, Taupō
  This office does not provide support for passports, citizenship, births, deaths and marriages products.

Archives New Zealand

Auckland

• 95 Richard Pearse Drive, Mangere. 
  This office does not provide support for passports, citizenship, births, deaths and marriages products.

Wellington

• 10 Mulgrave Street, Wellington
  This office does not provide support for passports, citizenship, births, deaths and marriages products.

Christchurch

• 15 Harvard Avenue, Wigram, Christchurch
  This office does not provide support for passports, citizenship, births, deaths and marriages products.

Dunedin

• 556 George Street, Dunedin
  This office does not provide support for passports, citizenship, births, deaths and marriages products.

National Library of New Zealand

Auckland

• 8 Stanley Street, Parnell.
  This office does not provide support for passports, citizenship, births, deaths and marriages products. 
  

Hamilton

• 410 Victoria Street, Hamilton
  This office does not provide support for passports, citizenship, births, deaths and marriages products.

Whanganui

• Corner Bates Street and Somme Parade, Whanganui
  This office does not provide support for passports, citizenship, births, deaths and marriages products.

Wellington

• Cnr Molesworth Street & Aitken Street, Wellington
  This office does not provide support for passports, citizenship, births, deaths and marriages products.

Christchurch

• 150 Cavendish Business Park, Christchurch
  This office does not provide support for passports, citizenship, births, deaths and marriages products.

Dunedin

• 144 Rattray Street, Dunedin Open by appointment only.
  This office does not provide support for passports, citizenship, births, deaths and marriages products.
  

Hāpai Hapori - Community Operations

Kaitaia

• 36 Mathews Avenue, Kaitaia. Open by appointment only.
  This office does not provide support for passports, citizenship, births, deaths and marriages products.
  

Whangarei

• 15 Walton Street, Whangarei, 0110. Open by appointment only.
  This office does not provide support for passports, citizenship, births, deaths and marriages products.
  

Auckland

• 5 Osterley Way, Manukau, Auckland.
  This office does not provide support for passports, citizenship, births, deaths and marriages products.

Hamilton

• 410 Victoria Street, Hamilton.
  This office does not provide support for passports, citizenship, births, deaths and marriages products.
  

Rotorua

• 1254 Fenton Street, Rotorua. 
  This office does not provide support for passports, citizenship, births, deaths and marriages products.
  

Gisborne

• 42 Grey Street, Gisborne
  This office does not provide support for passports, citizenship, births, deaths and marriages products.

New Plymouth

• Devon Street East, New Plymouth. Open by appointment only.
  This office does not provide support for passports, citizenship, births, deaths and marriages products.
  

Hastings

• 303 Eastbourne Street, Hastings. Open by appointment only.
  This office does not provide support for passports, citizenship, births, deaths and marriages products.
  

Palmerston North

• 17 Victoria Avenue, Palmerston North Central, Palmerston North 4410. Open by appointment only.
  This office does not provide support for passports, citizenship, births, deaths and marriages products.
  

Wellington

• 46 Bloomfield Terrace, Lower Hutt
  This office does not provide support for passports, citizenship, births, deaths and marriages products.

Nelson

• 38 Halifax Street, Nelson
  This office does not provide support for passports, citizenship, births, deaths and marriages products.

Christchurch

• 120 Hereford Street, Christchurch

Dunedin

• 144 Rattray Street, Dunedin. Open by appointment only.
  This office does not provide support for passports, citizenship, births, deaths and marriages products.
  

Invercargill

• 45 Yarrow Street, Invercargill. Open by appointment only.
  This office does not provide support for passports, citizenship, births, deaths and marriages products.
  

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