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- Classes of Gambling
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- Fact Sheets (Gambling Act 2003)
- Forms
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- Gambling in Pubs and Clubs (Class 4)
- Gambling Technical Equipment
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- Contact the gambling group
- Info for Territorial Authorities
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- The Rules for Running a Gambling Activity
Services › Casino and Non-Casino Gaming › Contact the gambling group
Contact details for the teams involved in regulating and communicating with the gambling sector in New Zealand.
On this page:
- Non-casino gambling
- Casinos
- Office locations
- News, media and consultations
- Complaints
Non-casino gambling
- Free phone: 0800 257 887 (New Zealand only)
- Phone: +64 4 495 7200
- Email: gambling@dia.govt.nz
Casinos
- Auckland phone: +64 (9) 363 6343
- Christchurch phone: +64 (3) 372 8884 / mobile: 027 651 6390
- Email: casino.operations@dia.govt.nz
Office locations
Wellington office
Department of Internal Affairs45 Pipitea Street
PO Box 10-095
Wellington 6011
Phone: +64 (4) 495 7200
Auckland office
Department of Internal AffairsPO Box 2220
Auckland 1140
Phone: +64 (9) 363 0574
Christchurch office
Department of Internal AffairsPO Box 1308
Christchurch 8140
Phone: +64 (3) 339 5452
News, media and consultations
Media enquiries
- Media phone: +64 27 535 8639
- Email: media@dia.govt.nz
- Press releases
Newsletter (Gambits)
Email us with questions about articles or comments, or if you have problems with your subscription.Consultations
Complaints
Please direct any complaints about our regulatory practices to the gambling group. You will receive an acknowledgement within 3 working days and we aim to resolve complaints within 20 working days.Email: gambling@dia.govt.nz
If you are unhappy about our handling of your complaint, you can take the matter up with the Gambling Commission. They also handle appeals against decisions.
Email the gambling commission: info@gamblingcom.govt.nz
Appeals and complaints fact sheet (PDF, 131KB)