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Electronic Monitoring System (EMS)
EMS Regulations, Standards & Game Rules
Questions and Answers
Publications
Related Information
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Related Information
- Standard Forms
- Explanation of QCOM meters
- Venue Transfers
- Gambling Statistics
Standard FormsThe Secretary for Internal Affairs has issued standard forms relating to class 4 game rules and their use is mandatory. This means that corporate societies, venues or service providers cannot create and use their own versions, except where electronic copies can be generated in the same format as the standard forms and contain exactly the same information.
| Form | What the Form is for | Relevant Game Rule(s) |
| Cash Clearance Details Report .pdf (89k)* | A machine-specific report to record all money removed from a gaming machine (i.e. cashbox and banknote clearances). | 1, 23, 27, 33, 34, 62,
89,101 |
| Cancelled Credit, Short Pays and Refills Report .pdf (133k)* | A machine-specific report to record:
- Manual payments (“hand pays”) for credits awarded by individual gaming machines, and some jackpot systems
- any “short pay” correction payments manually paid out and
- all hopper refills put into gaming machines.
| 1, 23, 41, 46, 47, 49(g), 101(d)(ii) |
| Weekly Gaming Machine Profits Report .pdf (91k)* | A venue-specific report to be used only in certain circumstances after EMS connection (i.e. in the absence of the EMS-generated “Weekly Venue Activity” report) to record weekly turnover, wins and jackpot wins meter differences and to calculate GMP for weekly banking. | 1, 23, 27, 55 – 58, 69, 81, 101 (these rules refer to the report previously known as the Weekly Gaming Machine Proceeds Report, which should continue to be used for the purposes indicated in those rules.
Rule 126 relates specifically to this “post EMS” report. |
| Weekly Banking Reconciliation .pdf (49k)* | A venue-specific report to record details of individual bank deposits relating to the weekly GMP amount | 99, 125, 126(c), 127 |
| Gaming Machine Analysis .pdf (80k)* | A machine-specific report to record and analyse gaming machine meters, meter differences, machine operation and associated cash transactions | 1, 23, 27, 37, 52, 58, 60 –64, 101, 128, 130 |
Gaming Machine Analysis .xls (56k)
Note: This file is in Microsoft Excel 97 format. If you do not have access to Excel 97 or higher you may use the Excel file viewer to view, print and export the contents of this file. | This xls 'Gaming Machine Analysis' form allows figures and other data to be input and automatically works out meter differences. Its use is not mandatory, but you are welcome to download and use it instead of the .pdf document if it suits your gaming machine operation. Please read the xls Gaming Machine Analysis instructions before use. | 1, 23, 27, 37, 52, 58, 60 –64, 101, 128, 130 |
| Cashless Gaming Machine Analysis .pdf (74k)* | As for Gaming Machine Analysis, where gaming machines are connected to a “cashless” system. | 1, 23, 27, 65, 79 |
| Daily Jackpot Turnover Report .pdf (89k)* | A venue-specific report to be completed for “downloadable” jackpot systems to compare gaming machine hard turnover meters with jackpot controller turnover data. | 1, 23, 27, 68, 71, 101(d)(v), 114, 119 |
| Daily Jackpot Cancelled Credit Report .pdf (104k)* | A system-specific report for recording manual payments (“hand pays”) generated by “non downloadable” jackpot systems, i.e. those that do not download win information to individual gaming machines). | 1, 23, 48, 49(d) & (h), 70, 77, 101(d), 120 |
| Gambling Equipment Fault/Player Dispute Report .pdf (105k)* | A combined checklist and record of essential details in relation to:
- gambling equipment faults or malfunctions and/or
- player disputes in connection with gambling equipment operation.
| 23, 52, 73, 76, 84, 89, 91,110, 133 |
| Unpaid Prize Report .pdf (54k)* | A report to record instances where, for any reason, a prize awarded by gambling equipment is not paid out. | 23, 77, 84, 85, 86, 91, 133 |
If you require hard copies of any of these forms please contact the Gaming Compliance Unit.
Link to original Forms page.
Explanation of QCOM MetersNow connection the EMS has taken place, there is an additional set of gaming machine accounting meters on every connected gaming machine. These are referred to as the "QCOM" meters.
It is these meters that EMS monitors and collects data from for reporting purposes. You should also use them for any day to day operational purposes, in the same way that you use the 'standard' meters.
The QCOM meters can be accessed for manual readings in the same way as you access your gaming machine's meters, i.e. by turning an 'Audit' key on the side of the machine. From that point, however, different manufacturers may have provided different 'paths' by which you can navigate through the audit menu to display these meters on screen. If in doubt, check with the manufacturer or service agent.
Venues using Electronic Meter Access via a venue PC are able to view and download these QCOM meters only.
The following table shows the differences in names and functionality between QCOM meters and the 'standard' gaming machine meters you used prior to EMS. Note that while the full names have been shown, you may find that they have been abbreviated when displayed on gaming machine audit screens. QCOM meters can usually be readily identified because they are either displayed in separate 'groups' i.e. Group 0, 1 or 2 (as per the table), or they have a numerical 'ID' e.g. a single number ranging from 1-46 , or a hexadecimal reference like this: '0x14'.
Venue TransfersThe process for transferring gaming machines from one society to another has changed with the implementation of EMS. View the document below for step by step instructions on the new process.
Gambling StatisticsGaming machine statistics are posted on the Gambling section of the Department of Internal Affairs website at quarterly intervals.
*This document is in Adobe Acrobat (.pdf) format. You need to have the Adobe Acrobat Reader installed on your computer. You can download a free version from the Adobe site.
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