Electronic Monitoring System (EMS) Project 2023
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Updated 13 September 2023
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Overview
The Electronic Monitoring System (EMS) Project is now continuing work to seek feedback on the current operational environment and EMS solution.
The Electronic Monitoring System is a tool for monitoring non-casino electronic gaming machines.
The Gambling Act 2003 requires that every non-casino based electronic gaming machine (EGM), must be connected to a monitoring system. The EMS provides Te Tari Taiwhenua Department of Internal Affairs and the sector with accurate, detailed and timely information about gaming machine operations as well as assuring that the gambling that is occurring is lawful and fair.
The EMS Project was originally commenced in 2019, but in 2020 the project was deferred due to the COVID-19 pandemic.
Work underway
During the discovery phase of the Electronic Monitoring System (EMS) Project, we have been exploring the current monitoring processes and activities for Class 4 electronic gaming machines and the supporting EMS solution.
We are committed to working with the sector on this important work before considering if any changes might be needed.
EMS Survey: 12 September to 4 October 2023
In the past we have received feedback from the sector about the current monitoring processes for Class 4 electronic gaming machines and the EMS solution. We would like to share the themes that we’ve heard from this feedback, and also provide the opportunity for the sector to share further insights.
A link to Electronic Monitoring System (EMS) Project Survey the survey is here: Electronic Monitoring System (EMS) Project Survey
This online survey is available for three weeks to help us collect insights on the following topics:
- what the current EMS does well
- key pain points from your perspective relating to the EMS.
While this is not a formal consultation, the feedback you provide will be considered by the Department and will inform our thinking regarding the next steps for the EMS Project.
In November we will provide a high-level summary of the feedback we receive via the survey.
We will also provide an update with the next steps for the EMS Project in early 2024.
Work completed
Supply Market Engagement
Engagement with the supply market has been completed via New Zealand Government Electronic Tenders Service (GETS).
We sought information from the supply market to understand what potential end-to-end solutions to monitor electronic gaming machines may be available.
Project Timeline
The project is currently in discovery.
|
Timeline |
Milestones |
|---|---|
| Mid-2023 | Discovery
|
| Late-2023 | Evaluation
|
| Early-2024 | Summary of key themes from the sector workshops and next steps communicated |
For all communications or enquiries relating to the EMS Project, please contact us at EMSProject@dia.govt.nz
