Electronic Monitoring System (EMS) Project 2023

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Overview

The Electronic Monitoring System (EMS) Project is now continuing work to seek feedback on the current operational environment and EMS solution.

The Electronic Monitoring System is a tool for monitoring non-casino electronic gaming machines.

The Gambling Act 2003 requires that every non-casino based electronic gaming machine (EGM), must be connected to a monitoring system. The EMS provides Te Tari Taiwhenua Department of Internal Affairs and the sector with accurate, detailed and timely information about gaming machine operations as well as assuring that the gambling that is occurring is lawful and fair.

The EMS Project was originally commenced in 2019, but in 2020 the project was deferred due to the COVID-19 pandemic.

Work underway

In recent weeks we have been exploring the current operational environment and EMS solution. We are now preparing to engage with a variety of stakeholders in the gambling sector to understand their experiences and perspective in the current operational environment and with the existing EMS. We will shortly provide more information on how you can participate.

We will also be seeking information from the supply market to understand the range and availability of potential end-to-end solutions to monitor EGMs. This will be managed via New Zealand Government Electronic Tenders Service (GETS).

We will provide a high-level summary of our engagement with the gambling sector upon completion of the evaluation phase. We are committed to working with the sector on this important work before considering if any changes might be needed.

Project Timeline

The project is currently in discovery.

Timeline

Milestones

Mid-2023 Discovery
  • Fact finding and gathering feedback about current operational environment and EMS solution
  • Information from the supply market to understand the range and availability of potential end-to-end solutions to monitor EGMs
Late-2023 Evaluation
  • Analysis of stakeholder and supply market feedback
  • EMS Project future options explored
Early-2024 Summary of key themes from the sector workshops and next steps communicated

 

For all communications or enquiries relating to the EMS Project, please contact us at EMSProject@dia.govt.nz