The Department of Internal Affairs

The Department of Internal Affairs

Te Tari Taiwhenua

Building a safe, prosperous and respected nation

 

Contact us

General Enquiries (and Media Contacts) 
Anti-Money Laundering and Countering Financing of Terrorism 
Anti-Spam Compliance 
Archives New Zealand, Te Rua Mahara o te Kāwanatanga 
Apostille Certification and Document Authentication 
Births, Deaths and Marriages 
Casino Inspectors 
Censorship Compliance 
Charities 
Citizenship 
Commissions of Inquiry 
Community Operations 
Congratulatory Message Service 
Daylight Saving 
Dog Safety 
Ethnic Affairs 
Flag Hire (see: VIP Visits and Ceremonial Events) 
Gambling Compliance 
Harbourmaster Service at Lake Taupō 
Language Line (see: Ethnic Affairs) 
National Library of New Zealand, Te Puna Mātauranga o Aotearoa 
New Zealand Gazette 
Passports 
The Translation Service, Te Pūtahi Whakawhiti Reo 
VIP Visits and Ceremonial Events

General Enquiries

For general enquiries, the Department of Internal Affairs Te Tari Taiwhenua is located at:

Department of Internal Affairs
46 Waring Taylor Street 
Wellington 6011
PO Box 805
Wellington 6140

Freephone: 0800 25 78 87 (New Zealand only)
Phone: (+64 4) 495 7200
Email: info@dia.govt.nz or webmaster@dia.govt.nz

If you know the name of the person you want to contact, you can email them at firstname.lastname@dia.govt.nz

Or link below to our contacts and office location details, by service (in alphabetical order).

Media Contacts

See our media contacts page - includes Internal Affairs news releases.

Complaints

If you wish to make a complaint to the Department of Internal Affairs, please contact the relevant service (see contact list below) or email complaints@dia.govt.nz. For further information see our customer complaints procedure.

Anti-Money Laundering and Countering Financing of Terrorism

Email: amlcft@dia.govt.nz

Financial Integrity
Department of Internal Affairs
PO Box 805
Wellington 6140

Freephone: 0800 25 78 87 (New Zealand only)
Phone: (+64 4) 495 7200

More information about Anti-Money Laundering and Countering Financing of Terrorism

Anti-Spam Compliance

Email: info@antispam.govt.nz

Electronic Messaging Compliance
Department of Internal Affairs
PO Box 805
Wellington 6140

Freephone: 0800 25 78 87 (New Zealand only)
Phone: (+64 4) 495 7200

More information about Anti-Spam Compliance

Archives New Zealand, Te Rua Mahara o te Kāwanatanga

Archives New Zealand contacts and office locations

Apostille Certification and Document Authentication

Email: auth.unit@dia.govt.nz

Apostille Certification and Document Authentication
Department of Internal Affairs
Ground Floor, Archives NZ
10 Mulgrave Street
Wellington 6011
PO Box 805
Wellington 6140

Freephone: 0800 872 675 (New Zealand only)
Fax: (+64 4) 470-2921

More information about Apostille Certification and Document Authentication

Births, Deaths and Marriages

Email: bdm.nz@dia.govt.nz. If emailing about an order you have placed you must provide:

  • Your name
  • Delivery address
  • Details of the product you ordered including full name and date of event. For example, Birth Certificate for John Smith DOB 1/2/2012.

 

Freephone: 0800 22 52 52 (New Zealand only)
Phone: (+64 4) 463 9362 (from outside New Zealand)

Fax: (+64 4) 382 3515 (for certificate and printout orders)
Fax: (+64 4) 382 3613 (for general enquiries)

Births, Deaths and Marriages office locations

Casino Inspectors

Email: casino.compliance@dia.govt.nz

Casino Inspectors contacts and office locations

Censorship Compliance

Email: censorship@dia.govt.nz

Censorship contacts and office locations

Charities

Email: info@charities.govt.nz

Charities contacts and office location

Citizenship

Email: citizenship@dia.govt.nz

Freephone: 0800 22 51 51 (New Zealand only)
Phone: (+64 4) 463 9361 (from outside New Zealand)

Citizenship office locations

Commissions of Inquiry

Email: info@dia.govt.nz

More information about Commissions of Inquiry

Community Operations

Including Community Organisation Grants Scheme (COGS), Lottery and community grants funding and community advisory services.

Email: GrantsOnline@dia.govt.nz

Lottery and COGS grants advice: Freephone 0800 824 824 (New Zealand only)

Regional Community Advisor office locations

Congratulatory Message Service

Email: congrat@dia.govt.nz

Congratulatory Message Service
Department of Internal Affairs
PO Box 805
Wellington 6140

Phone: (+64 4) 470 2974
Fax: (+64 4) 470 2921

More information about the Congratulatory Message Service

Daylight Saving

Email: daylightsaving@dia.govt.nz

More information about Daylight Saving

Dog Safety

Email: info@dogsafety.govt.nz

More information about Dog Safety

Ethnic Affairs

Email: ethnicaffairs@dia.govt.nz

Ethnic Affairs office locations

Language Line (telephone interpreting service)

Email: language.line@dia.govt.nz

More information about Language Line

Gambling Compliance

Email: gambling.compliance@dia.govt.nz

Gambling Compliance
Department of Internal Affairs
46 Waring Taylor Street 
Wellington 6011
P O Box 805
Wellington 6140

Freephone: 0800 25 78 87 (New Zealand only)
Phone: (+64 4) 495 7200
Fax: (+64 4) 494 0656

Gambling Compliance office locations

Harbourmaster Service at Lake Taupō

Email: harbourmaster@dia.govt.nz

Lake Taupō Harbourmaster’s Office
75 Redoubt Street
Taupō Boat Harbour

Phone: (+64 7) 378 7176
Fax: (+64 7) 378 2718

Outside normal office hours: leave a message or note after hours contact numbers.

For life threatening emergencies dial 111 for the Police.

More about the Harbourmaster Service at Lake Taupō

National Library of New Zealand, Te Puna Mātauranga o Aotearoa

National Library of New Zealand contacts

National Library of New Zealand office locations

New Zealand Gazette

Email: gazette@dia.govt.nz

New Zealand Gazette Office
Department of Internal Affairs
PO Box 805
Wellington 6140

Phone: (+64 4) 462 0313 or (+64 4) 462 0312

More about the New Zealand Gazette

Passports

Freephone: 0800 22 50 50 (New Zealand only)

Phone: (+64 4) 463 9360 (from outside New Zealand)

Contact the Passports office online

Passports office locations

The Translation Service, Te Pūtahi Whakawhiti Reo

Email: translate@dia.govt.nz

The Translation Service
Department of Internal Affairs 
Ground Floor, Archives NZ
10 Mulgrave Street
Wellington 6011
PO Box 805 
Wellington 6140

Freephone: 0800 TRANSLATE (0800 872 675)
Phone: (+64 4) 470 2920
Fax: (+64 4) 470 2921

More about The Translation Service

VIP Visits and Ceremonial Events 

Email: egs@dia.govt.nz

Visits and Ceremonial Office 
Department of Internal Affairs
PO Box 805
Wellington 6140

Phone: (+64 4) 470 2901
Fax: (+64 4) 470 2909 

More about VIP Visits and Ceremonial Events

Flag Hire Service

Email: flags@dia.govt.nz

Flag Hire Service
VIP Transport Office
Department of Internal Affairs
PO Box 805, Wellington

Phone: (+64 4) 817 8948
Fax: (+64 4) 817 8909

More about the Flag Hire Service