The Department of Internal Affairs

The Department of Internal Affairs

Te Tari Taiwhenua

Building a safe, prosperous and respected nation

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Are you eligible for a Rates Rebate?

The Rates Rebate Scheme provides a subsidy to low-income homeowners on the cost of their rates.

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Are you eligible for a Rates Rebate?

Update: Public Services

Archives New Zealand - Christchurch Office:

Important message for all Christchurch Office of Archives New Zealand customers (Updated 5 June 2018)

Manukau Office:

DIA’s public counter for Passports, Citizenship and Births, Deaths and Marriages enquiries in Manukau has moved to 7 Ronwood Avenue, Manukau 2104 (Show map)

Opening hours – Monday to Friday 8.30am to 5pm, except Wednesdays, when it is open 9am to 5pm (excluding public holidays).

Limited parking is available onsite - Our parking spaces are labelled, “DIA”.  

There are public parking options nearby.

Wellington Office:

DIA’s Wellington public counter for Passports, Citizenship and Births, Deaths and Marriages enquiries is currently at the National Library building, lower ground floor, corner Molesworth & Aitken St, Wellington 6011 (Show map) 

Opening hours – Monday to Friday 8.30am to 5pm, except Wednesdays, when it is open 9am to 5pm (excluding public holidays). NOTE: Access via Aitken Street.

Phone numbers are the same.

We encourage customers to use our online services where possible:

Emergency information for DIA staff

There are no current emergencies.

10 year passports available in time for Christmas holidays