Information Sharing

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DIA is the guardian of core identity and life event information held on behalf of New Zealanders, and the provider of services such as registration of New Zealand births, deaths, marriages, civil unions, name changes, citizenship, and issuance of New Zealand travel documents. DIA is transforming the way New Zealanders access identity and life event services, making it easier for everyone, including those most in need, to access the services that they’re entitled to.

An Approved Information Sharing Agreement (AISA) is a legal instrument under the Privacy Act 2020 that permits information sharing with multiple parties for aligned purposes.  AISAs are created through a robust process that includes Cabinet consideration at key points and public consultation.  They are approved in law through an Order in Council. 

See also: Proposal to share death information with Government agencies and other organisations (submissions closed 11 June 2021)

Identity Services Approved Information Sharing Agreement

The Identity Services Approved Information sharing Agreement (AISA) allows the Department to share an individual’s personal information relating to life events and travel documents internally for the purpose of streamlining its services. Currently the Identity Services AISA is used to:

  • Provide information relating to an individual’s birth, death and / or marriage(s) when they apply for Citizenship by Grant to allow their identity to be verified.
  • Provide information to remove deceased from the expired passport-holders contact initiative.

You can read a copy of the Identity Services AISA here: Identity Services AISA (.pdf, 7MB)

This AISA was approved through the Privacy (Information Sharing Agreement between Department of Internal Affairs and Registrar-General) Order 2019.

Customer Nominated Services Approved Information Sharing Agreement

The Customer Nominated Services Approved Information sharing Agreement (AISA) enables a better customer experience and a more efficient approach to the authorised sharing of information between government agencies. The AISA reduces multiple requests for the same information by different government agencies and removes the need to provide physical copies of information. It also improves the quality and consistency of information that agencies hold about an individual and makes it easier to detect issues such as identity fraud.

Currently the Customer Nominated Services AISA is used to:

  • Confirm to Immigration NZ Citizenship has been granted to or confirmed for an individual to allow Immigration NZ to cancel their visa as required by the Immigration Act 2009
  • Obtain information from Immigration NZ relating to an individual when they apply for Citizenship by Grant to allow their identity to be verified and confirm some requirements of the Citizenship Act 1977.

You can read a copy of the Customer Nominated Services AISA here: Customer Nominated Services Information Sharing Agreement (.pdf, 1MB)

This AISA was approved through the Privacy (Information Sharing Agreement Facilitating Customer Nominated Services) Order 2020.

Police Approved Information Sharing Agreement

The Registrar-General, Births, Deaths and Marriages regularly provides information regarding registered name changes, deaths, and non-disclosure directions to Police. They use this information to match against the identities held in Police’s system. Where there is a match, they add the new name, indicate that the person is deceased, or indicate that the person has a non-disclosure direction in force. The information aids Police to maintain accurate records of people that it engages with.

You can read a copy of the Police AISA here: Police and Registrar General AISA.

Inland Revenue Approved Information Sharing Agreement

The department has entered into an Information Sharing Agreement with Inland Revenue to provide contact details from adult passport renewals or applications.

Inland Revenue will use this information to make contact with overseas-based student loan borrowers in default and child support liable parents living overseas (either in default or whose contact details are out of date).

You can read a copy of the Inland Revenue AISA here: Inland Revenue AISA (PDF, 5.5MB).

Other published agreements

New Zealand Security Intelligence Services Direct Access Agreement

The department holds a direct access agreement with The New Zealand Security and Intelligence Service. This allows access to Births, Deaths, Marriages, Civil Unions and Name Change information held on by the Registrar-General under the Intelligence and Security Act 2017.

You can view the published agreement here: New Zealand Security Intelligence Services Direct Access Agreement (PDF, 708KB)

See also: The Intelligence Security Act 2017 (Legislation NZ website)

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