The Department of Internal Affairs

Te Tari Taiwhenua | Department of Internal Affairs

Building a safe, prosperous and respected nation


Resource material › Information We Provide › Gambits - December 2012

Return to the Gambits home page

Making the most of grant funding practices

The Department observed a range of funding practices in a survey*of 48 non-club societies. In 2011 around $121m went to sport, while around $104.4m went to social and community type services. Societies generally have a clear approach to deciding where to allocate funds and recording grants that are more easily visible to the public.

In any given week the Department will become aware of concerns about grant funding.

We receive complaints, confidential information, Official Information Act requests and observe public and media comment on various aspects of community funding decisions. Much of that concern is about funding decisions that are found to be above board.

The Gambling (Gambling Harm Reduction) Amendment Bill currently before Parliament not only represents concerns about the current model and funding practices, but has also generated much public comment on funding in print and digital news.

Societies have a real opportunity to enhance the reputation and perception of the gambling industry by ensuring that their funding practices are free from conflicts of interest and are meeting the public’s expectations by targeting the right things.

Venues’ alignment with a society’s funding model is acceptable but must stop short of influencing society decisions on allocating grants. Connecting with funding bodies such as Philanthropy NZ is useful and the Department has recently focused on board diversity and independence to help societies be attuned to community needs and free from influence.

Good grant making is in the interests of the community, and is bound to bring about greater levels of confidence in gambling and those that operate it.

*The latest report is available by searching Research and Reports at Previous surveys on the distribution of non-casino gaming machine profits were undertaken in 1996, 1999-2000 and 2005.

Back to top

Funding percentage increases

The percentage of gaming machine revenue being returned to communities between 2005 and 2011 increased from the legal minimum of 37.12 per cent to 41 per cent, according to research* carried out by the Department.

While overall gaming revenue has declined, reflecting the economic situation and world trends, the increased percentage return is a sign of the gambling sector taking seriously its responsibilities to return the maximum amount to communities. Although the legal minimum return of gaming machine revenue to communities is 37.12 per cent, societies must return the maximum amount possible.

The research noted that about three-quarters of the 40 societies analysed have a policy of returning funds to the communities where the money was raised. It also showed that while the total number of grants was smaller, the dollar amount had increased. Larger grants can often be used to fund projects that are of significant value to communities.

Around $50.6m of funding in 2011 was generated by clubs in their own premises, enabling them to provide a venue that supports local community connections and activities.

*The research is available under Research and Reports on our website:

Back to top

Record gambling expenditure in 2011-12

Gamblers in New Zealand spent a record almost $2.1 billion dollars on the four main forms of gambling in the 2011/12 financial year, 3.2 per cent more than the previous year, according to figures compiled by the Department. But, when adjusted for inflation, total gambling expenditure in 2012 had declined by almost 19 per cent from the peak recorded in 2004 ($2547 inflation-adjusted).

TAB racing and sports betting increased by 4.9 per cent from $273 million to $286 million, reflecting gambling on the 2011 Rugby World and the growth of fixed-odds racing betting; spending on NZ Lotteries products rose 3.5 per cent from $404 million to $419 million; casino gambling expenditure rose 8 per cent from $471 million to $509 million, due to growth across SkyCity’s casinos and the Christchurch casino reopening after the February 2011 earthquake. Spending on gaming machines in pubs and clubs dropped by 0.3 per cent from $856 million to $854 million.

An estimated $648 million was distributed to a variety of community purposes from gambling proceeds. Non-casino gaming machine trusts raised an estimated $314.2 million for authorised purposes. NZ Lotteries transferred $197.2 million to the Lottery Grants Board for community services and projects. The New Zealand Racing Board allocated $132.8 million, mostly to support racing club activities and infrastructure. Casinos paid just over $3.5 million to their community trusts.

See below for gaming machine statistics.

Back to top

Gaming machine trustee sentenced for theft

The conviction of a gaming society trustee for theft was an important precedent and demonstrated that the Department would take action against serious, deliberate and harmful offending, Gambling Compliance Director, Debbie Despard, said.

Former trustee of the defunct South Auckland Charitable Trust (SACT) gaming machine society, Alvin Shane Cosgrave, 66, of Hunua, was sentenced to seven months’ home detention for stealing almost $364,000 of pokie machine money that should have gone to the community.

The Department had previously obtained a High Court order for Cosgrave to repay the Secretary of Internal Affairs $975,629.39 – money improperly paid by the SACT to Cosgrave and his company, Integrated Commercial Solutions Ltd.

At Cosgrave’s sentencing Crown lawyer Ben Hamlin, on behalf of the Department, submitted that a trustee had serious obligations and the sentence must be an effective deterrent to anyone in the gaming sector tempted to divert funds from the community. Two and a half years’ imprisonment was a good starting point but Cosgrave was entitled to deductions for his guilty plea, age and previous good character.

Judge David McNaughton told Cosgrave his offending involved a serious breach of trust. The community tolerated the evils of gambling for the proceeds to go to charitable purposes. Home detention was appropriate because Cosgrave was retired, had no previous criminal history and there was no chance of him reoffending in the same way.

The Sunday Star-Times reported concern within the gaming industry at the sentence. Southern Trust chief executive Karen Shea called the sentence “really light, considering the community essentially missed out on nearly $1 million. Cosgrave had the benefit of all that money and I was disappointed a stronger message wasn’t sent out”.

Back to top

Charges dismissed

Charges the Department brought against Napier businessman, Rodney Green, over a gaming machine grant were dismissed in the Napier District Court.

He was accused of misusing a gaming machine grant of $10,862.22, granted to a local sports organisation, for his own purposes. The Infinity Foundation Limited, which operates gaming machines in Mr Green’s venues, granted the money to the local sports organisation to purchase new chairs for the club from Big Save Furniture.

However, the club received second hand chairs from the Bluewater Restaurant, which Mr Green was refurbishing, while the grant in fact was used to pay for the new chairs ordered from Big Save. The Department alleged that Mr Green instructed Big Save to alter the invoice from Bluewater to the club’s name. The new chairs were subsequently delivered to the Bluewater Hotel restaurant.

Judge Brooke Gibson found that the prosecution evidence did not prove criminal intent on the part of Mr Green to a sufficient standard. He commented that the arrangements were unorthodox and that he could understand why the Department would be concerned.

Internal Affairs’ Regulatory Services General Manager, Maarten Quivooy, said the Department would carefully consider the judgment.

“We considered that the evidence in this case provided grounds for a prosecution. The Judge saw it differently and we accept the court’s finding,” he said.

The Department of Internal Affairs is tasked with ensuring the integrity of gambling in New Zealand, and ensuring that the community derives the maximum possible benefit from gambling proceeds, as directed by the Gambling Act 2003.

Maarten Quivooy said unusual flows of grant money between parties in the gambling sector - including gaming venue operators, suppliers and grant recipients - is of interest to the Department.

“We will continue to investigate any suspicious transactions involving gaming machine venue operators and grant funding,” Maarten said. “Our investigations are not arbitrary. We will investigate matters where there is sufficient and reliable evidence warranting action. Unfortunately due to the nature and manner of these deals, we are not always able to put forward evidence to the standard required by the courts.”

Back to top

Licence application refused

The Secretary of Internal Affairs has refused a new trust’s application for a Class 4 operator’s licence.

The decision was based on the grounds that the directors had limited knowledge of the requirements for operating a Class 4 gambling trust and appeared to rely heavily on others for the procedural aspects and day-to-day running of the operation.

The Secretary considers that the knowledge and preparation undertaken by the key persons in forming a Class 4 gambling trust must be thorough so that the community can benefit effectively. It is for these reasons that the Secretary was not satisfied that the grounds in section 52(1)(d) and (f) of the Gambling Act 2003 were met, and therefore he had to refuse to grant the trust’s application for a Class 4 operator’s licence.

Back to top

Grassroots Trust heads for ‘best-practice’ status

The Grassroots Trust has made considerable progress to become a best-practice gambling operator. Significant changes have been made to the trust’s structure and operating model to enable it to meet its new commitments and ensure it provides maximum benefit to the community.

The changes follow the suspension of the Grassroots Trust’s operation for 16 days for failing to distribute the required minimum to authorised purposes and for exceeding the limit allowed for venue expenses - the longest suspension received by a Class 4 society. As part of a negotiated outcome with the Department, the Grassroots Trust committed to attaining best practice that goes beyond the agreements and requirements of the Gambling Act 2003.

To this end the trust is already tracking to return an increased percentage to authorised purposes of over 42 per cent.

The changes have included the appointment of a new director and a review of the trust’s governance arrangements. The review has resulted in a number of recommendations that will be implemented over the next few months. These include the development of a director’s induction pack, annual analysis of the board’s performance, professional development opportunities for board members with the Institute of Directors, and the annual formulation of strategic plans that align with the trust’s vision and values.

The trust is also in the process of developing a comprehensive funding strategy. An initial outcome from this strategy is that the board has agreed that the trust will have a larger focus on community and education based funding, (15 and 10 per cent respectively), as historically the trust funded sport.

An extensive review of the trust’s website is expected to enhance communication with community groups by providing comprehensive information on how to apply for funding, posting of grant decisions on the day of board meetings, and regular updates on the trust’s financial performance. The website will also link to an accompanying Facebook page as the trust looks to use new tools to engage with the community.

The Department is encouraged with the progress and will continue to work closely with the Grassroots Trust to ensure a successful transition to the new structure and operating model.

Gambling Compliance Director Debbie Despard commented: “It is pleasing to see the Trust taking a number of steps to honour its commitment, and in doing so displaying actions in the spirit of the Act that all societies should look to emulate.”

Back to top

More audit reports published

A further batch of
Class 4 audits have been posted on the Department’s website*. They were finalised in 2011 and 2012.

The Department announced in the April 2011 Gambits that it would publish audits periodically as they are finalised. Publication is an important step in enhancing the transparency and integrity in the Class 4 environment and helps address sector and public interest in how gaming machine societies are working.

The published Class 4 audit reports are subject to a fact-checking process with the society and are the Department’s final assessment of how the society has met its obligations under the Act. Societies may not agree with the final assessment but the Department has the duty of assessing the society’s adherence to the Act and uses the audit report as a way of setting expectations as well as providing direction to the sector.

The reports summarise audit findings and assess a society’s performance against selected areas of focus and compliance with the Gambling Act.

The general purpose of Class 4 audits is to:
  • determine a society’s level of compliance with the Act (and applicable game rules and regulations) and the implementation of its policies and procedures
  • identify areas of compliance with the Act
  • identify areas of non-compliance with the Act
  • recommend areas for improvement and best practice to support the society’s compliance with the Act.
*The audit reports can be accessed at:

Back to top

IGP update: go-live date announced

Implementation of Phase 1 of the Integrated Gambling Platform (IGP) will begin in April 2013.

The IGP is an integrated electronic solution to help improve regulation of gambling in New Zealand.

Phase 1 of the IGP will replace the Department’s current Licence Track system, improving the Department’s internal licensing and compliance procedures. There will be minimal impact on the gambling sector. Licence application forms will still be completed manually and sent to the Department for inclusion in the IGP.

Requirements-gathering for future phases will be conducted in parallel during the staged implementation of Phase 1. During this process we will start to engage with the sector about the functionality of future phases.

Delivery of all IGP phases is expected to be completed in 2014.

Back to top

Facial recognition system demonstrated

Departmental representatives have seen demonstrated a prototype facial recognition system designed to help identify self-excluded problem gamblers. It would be aimed at those trying to breach their self-exclusion orders.

The Department is interested in new technologies that may assist problem gamblers – one of the purposes of the Gambling Act 2003 is to prevent and minimise the harm caused by gambling, including problem gambling.

The Department will consider the implications under gambling law of the facial recognition system and related technical requirements along with observations from the demonstration and information supplied by the manufacturer.

Back to top

Gambling & casino compliance managers appointed

Kevin Finnegan has been appointed Manager Gambling Compliance, and Rob Abbott, Manager Casino Compliance following a review and reorganisation of the Department’s regulation and compliance operations.

Gambling Compliance will focus on non-casino gambling and support the Department’s investigative and complaints role under the Private Security Personnel and Private Investigators Act.

Kevin Finnegan commented: “My focus is on building relationships with those in the sector to ensure that compliance is not seen as a big hurdle and that improving the return to authorised purpose is a ‘business goal’.

“In my two years with Gambling Compliance I have found most people are genuine and sincere in wanting to improve their performance and are happy to discuss their views with the Department. I believe in pragmatic solutions, where possible, within the confines of the Act, and work on the basis of trust between the regulator and the regulated. That said, I am committed that where we find deliberate and calculated action to deprive the community of its funds we will deal with it with the full force of tools we have available.

“I am looking forward to getting to know those in the sector that I have yet to meet, and, with the assistance of the Gambling Compliance team, working together to ensure a robust and even handed approach to regulation is performed. “

Casino Compliance will take a systems view of Casino gambling and have a stronger strategic focus on issues of harm and significant areas of risk such as money laundering and organised crime.

Rob Abbott has been Northern Region Manager Gambling Compliance for the last four years. Much of his time involved Class 4 issues.

“I had oversight of the regulation of SkyCity’s Auckland and Hamilton casinos in that role and am looking forward to widening my experience in my new role. We will be focusing particularly on harm prevention and minimisation of problem gambling, and money laundering and associated criminality. I know that those in the casino sector are as committed to dealing with these areas as we are so I am looking forward to some fruitful partnerships to achieve our goals.”

Back to top

Class 4 contacts

There has been a few staff changes in the gambling compliance area in recent months so if you need help with Class 4 gambling you can contact:

Staff departures

Among recent staff departures was David Chatwin after 21 years’ service, the last five as a Senior Gambling Inspector (Technical) with the technology team.

David was involved extensively in the development of audit processes, initial training of Class 4 Inspectors, the development of the “Blue Book” and the implementation of the Gambling Act 2003 – including involvement in fact-finding, development, implementation and business-as-usual running of the Electronic Monitoring System (EMS).
Gaming Technology Manager, Mike Cassidy, commented: “David’s extensive Class 4 knowledge and willingness to help made him the ‘go to’ person for not only his Departmental peers but also a large number of Class 4 gambling stakeholders.”

Back to top

Asia hub of world gambling

Regulatory Services’ General Manager, Maarten Quivooy, attended two gambling conferences in Singapore in October – the International Association of Gaming Regulators (IAGR) was focused on agencies regulating gaming, and the International Association of Gaming Advisers (IAGA) focused on agencies that provide advice to the gambling industry - such as legal and technical advisers. Here is his summary of discussions at the two meetings:

The growth of casino gambling in Asia and the regulation of internet gambling were the two most significant talking points at both conferences.

Key issues discussed at the conferences included:

Casino gambling in Asia

There is recognition that the hub of world gambling has shifted to Asia. Turnover in Asian casinos will shortly outstrip the United States and there is very strong interest by casino operators to move into the Asian market as the Chinese economy continues to grow.

Equally, an increasing number of Asian countries are becoming interested in promoting casino-based tourism ventures, with some Asian economies such as Macau now highly dependent on the income generated by gambling.

There was considerable discussion among operators about the competitive nature of the Asian market and its impact on the industry as well as the risks to operator reputations. Casino gambling operators talked with real clarity about the importance of compliance to their reputation and to ensuring ongoing licensing. Interestingly most casino operators have moved to having independent compliance committees reporting directly to their boards.

Growth of the junket industry

At the IAGR conference there was considerable discussion about the growth of the ‘junket industry’ which is largely designed to bring Chinese gamblers to the casinos and how to regulate it effectively to prevent organised crime from profiting directly or indirectly from junket operations.

Internet gambling

There is a growing international consensus that Internet gambling needs to be regulated and a number of promising models are now emerging around the world. New Zealand could usefully learn from an increasing number of countries moving to regulate this area.

There was a view that significant cannibalism of ‘bricks and mortar’ gambling by Internet gambling had not yet occurred - and that there were quite different drivers for people choosing to either gamble in cash at bricks and mortar venues, or from the comfort of their own home.

Internet gambling arguably offers greater opportunities for player protection – players need to establish accounts, and, where the industry is regulated, operators can be required to ensure they have sufficient funds to ensure player payouts etc. The opportunity for player analysis is also greater, allowing identification of problem gambling.

Social gaming and gambling

The relationship between social gaming and gambling, including Internet gambling, was a topic for discussion at both conferences. Questions under discussion included: are social games, in which people pay for resources to help them move up through levels in the game, and where they place ‘value’ on their achievement, a form of gambling? And what about social games which resemble gambling (even if not for real money) where gamers can redeem their success for rewards at actual gambling venues? For example MGM has built a game where players can build the Nevada strip - and redeem rewards for success at their actual resorts in the form of room upgrades or show tickets.

Gambling harm

There is continuing debate about the best way for regulators to consider and act on the harm of gambling. There were interesting views expressed that thinking about problem gambling in a clinical sense is not helpful, and that regulators and operators need to be more focused on, and develop greater expertise in identifying the behavioural indicators of problem gambling behaviour. In the same vein there was interesting commentary on co-morbidity of gambling harm with other conditions such as depression.

Back to top

Pokie numbers and expenditure continue to fall

Gaming machine expenditure in the year ended 30 September 2012 declined by 1.9 per cent or $16.7 million from $862.2 million to $845.5 million.

Non-Casino Gaming Machine Spending by Society Type (July - September 2012)

Society TypeTotal GMP Quarter% of Total
Sports Clubs3,872,929.331.8%
Chartered Clubs17,045,610.728.2%
Total Club28,253,001.0513.3%
Total All212,944,173.98100.0%

The spending is captured through the Electronic Monitoring System (EMS) of non-casino gaming machines, which became fully operational in March 2007, enabling the Department to track and monitor operations, ensure the integrity of games and the accurate accounting of money.

Expenditure of $212.9 million in the third quarter of 2012 was $8.5 million less or 3.8 per cent on the same period of 2011 but $4.4 million or 2 per cent up on the second quarter of this year.

Quarterly non-casino gaming machine expenditure from June 2007 to September 2012

Graph showing quarterly non-casino gaming machine expenditure from June 2007 - September 2012
Click image to enlarge. Graph shows quarterly non-casino gaming machine expenditure from June 2007 to September 2012. June 2007 - 237m; September 2007 - 243.5m; December 2007 - 245.3; March 2008 - 218.5m; June 2008 - 231m; September 2008 - 232.3m; December 2008 - 230.7m; March 2009 - 208.7m; June 2009 - 217.3m; September 2009 - 217.3m; September 2009 - 220.7m; December 2009 - 218.8m; March 2010 - 199.9m; June 2010 - 209.8m; September 2010 - 215.2m; December 2010 - 215.8m; March 2011 - 205.1m; June 2011 - 219.9m; September 2011 - 221.4m; December 2011 - 220.4m; March 2012 - 203.7m; June 2012 - 208.5m; September 2012 - 212.9m.

The number of gaming machines in the country’s 1390 pubs and clubs in the same period decreased by 340 or fewer than 2 per cent from 18,167 to 17,827. There were 19 fewer gaming machine venues compared with a year earlier.

Licensed Gambling Operations in Pubs and Clubs

Licensed Holders
Gaming Machines
30 September 2012
30 June 2012
31 March 2012
31 Dec 2011
30 Sept 2011
30 June 2011
31 March 2011
31 Dec 2010
30 Sept 2010
30 June 2010
31 March 2010
31 Dec 2009
30 Sept 2009
30 June 2009
31 March 2009
31 Dec 2008
30 Sept 2008
30 June 2008
31 March 2008
31 Dec 2007
30 Sept 2007
30 June 2007

Further information, including numbers of venues, machines and expenditure by territorial authority and changes in the quarter, is available from the Department’s Gaming Statistics web page at:

The figures are based on territorial authority boundaries that existed prior to the new Auckland super city.

Back to top

GM societies’ contacts

The Department’s gambling compliance and licensing inspectors each have responsibilities for liaising with gaming machine societies. If societies have issues to discuss, they may contact these inspectors first by phoning the Department’s toll free number 0800 257 887.

SocietyCompliance InspectorLicensing Inspector
AHAURA/GREY VALLEY LIONS CLUB INCORPORATEDDave Macdonald ext 4251Janet Wong ext 5505
AIR RESCUE SERVICES LIMITEDDave Macdonald ext 4251 Niall Miller ext 5485
BLUE WATERS COMMUNITY TRUST Artie McClelland ext 7915 Jeremy Belcher ext 7961
BLUEGRASS TRUSTDave Macdonald ext 4251 Niall Miller ext 5485
BLUESKY COMMUNITY TRUST LIMITEDStephen Balmer ext 7923Jeremy Belcher ext 7961
CHRISTCHURCH EARTHQUAKE RECOVERY TRUST LIMITEDTony Climo 03 409 2158Rochell Goodwin-Kanara ext 5350
CONSTELLATION COMMUNITIES TRUST INCORPORATEDArtie McClelland ext 7915Jeremy Belcher ext 7961
CUESPORTS FOUNDATION LIMITEDJohn Hennebry ext 7939Niall Miller ext 5485
DRAGON COMMUNITY TRUST LIMITEDArtie McClelland ext 7915Craig Holmes ext 5486
ENDEAVOUR COMMUNITY FOUNDATION LIMITED Garth Cherrington ext 5520Rochell Goodwin-Kanara ext 5350
FIRST LIGHT COMMUNITY FOUNDATION LIMITEDGarth Cherrington ext 5520Rochell Goodwin-Kanara ext 5350
FIRST SOVEREIGN TRUSTDavid Batenburg ext 7922Rochell Goodwin-Kanara ext 5350
FIRST SOVEREIGN TRUST LIMITEDDavid Batenburg ext 7922Rochell Goodwin-Kanara ext 5350
FOUR WINDS FOUNDATION LIMITEDDavid Batenburg ext 7922Brent Addison ext 5345
GRASSROOTS TRUSTStephen Balmer ext 7923Rochell Goodwin-Kanara ext 5350
ILT FOUNDATIONIain Ballantyne 03 409 2158Janet Wong ext 5505
INFINITY FOUNDATION LIMITEDRick Mead ext 5667Brent Addison ext 5345
KAIWAKA SPORTS ASSOCIATION INCORPORATEDCliff Simpson ext 7937Rochell Goodwin-Kanara ext 5350
LIONS CLUB OF OHAI-NIGHTCAPS INCORPORATEDIain Ballantyne 03 409 2158Craig Holmes ext 5486
MAINLAND FOUNDATION LIMITEDDuane Calvert ext 6609Janet Wong ext 5505
MANA COMMUNITY GRANTS FOUNDATIONAnn Maxwell ext 5258Janet Wong ext 5505
MT WELLINGTON FOUNDATION LIMITEDStephen Balmer ext 7923Poni Lealofi ext 5380
NAUTILUS FOUNDATION Cliff Simpson ext 7937Jeremy Belcher ext 7961
NEW ZEALAND COMMUNITY TRUSTGarth Cherrington ext 5520Rochell Goodwin-Kanara ext 5350
NEW ZEALAND RACING BOARDGarth Cherrington ext 5520Niall Miller ext 5485
OXFORD SPORTS TRUST INCORPORATEDCliff Simpson ext 7937Jeremy Belcher ext 7961
PELORUS TRUSTAnn Maxwell ext 5258Niall Miller ext 5485
PRIME COMMUNITY TRUSTAnn Maxwell ext 5258Niall Miller ext 5485
PRODUCERS TRUST INCORPORATEDStephen Balmer ext 7923Jeremy Belcher ext 7961
PUB CHARITYRick Mead ext 5667Niall Miller ext 5485
REDWOOD TRUST INCORPORATEDDave Macdonald ext 4251Rochell Goodwin-Kanara ext 5350
ST KILDA COMMUNITY SPORTS SOCIETYRon Grob ext 6603Niall Miller ext 5485
THE AKARANA COMMUNITY TRUST LIMITEDArtie McClelland ext 7915 Rochell Goodwin-Kanara ext 5350
THE BENDIGO VALLEY SPORTS & CHARITY FOUNDATIONDuane Calvert ext 6609 Jasmine Rangiwhetu ext 5491
THE BRUNNER RUGBY LEAGUE CLUB INCORPORATEDIain Ballantyne 03 409 2158Brent Addison ext 5345
THE LION FOUNDATION (2008) John Hennebry ext 7939Craig Holmes ext 5486
THE NORTH & SOUTH TRUST LIMITED Artie McClelland ext 7915Jeremy Belcher ext 7961
THE PODIUM SPORTS FOUNDATION LIMITEDStephen Balmer ext 7923 Niall Miller ext 5485
THE RUNANGA COMMUNITY SWIMMING POOL TRUST Ron Grob ext 6603Poni Lealofi ext 5380
THE SOUTHERN TRUSTRon Grob ext 6603Poni Lealofi ext 5380
THE TRUSTS COMMUNITY FOUNDATION LIMITED Tony Climo 03 409 2158 Brent Addison ext 5345
TRILLIAN TRUSTLance Daly ext 7921Poni Lealofi ext 5380
TRUST AORAKI LIMITED Ron Grob ext 6603 Jasmine Rangiwhetu ext 5491
TRUST HOUSE FOUNDATION Ann Maxwell ext 5258 Brent Addison ext 5345
WATER SAFETY EDUCATION FOUNDATIONGarth Cherrington ext 5520Janet Wong ext 5505
WHITEHOUSE TAVERN TRUSTDavid Batenburg ext 7922 Jeremy Belcher ext 7961
YOUTHTOWN INCORPORATEDLance Daly ext 7921Brent Addison ext 5345
Back to top

Gambling issues key contacts

All gambling compliance staff can be contacted by phoning the Department's toll free number: 0800 257 887



Postal address and fax numbers:

Casino Compliance

PO Box 805, Wellington

Fax: (04) 494 0624

Gambling Licensing

PO Box 10-095, Wellington 6140

Fax: (04) 494 0656

Gambling Compliance

PO Box 2220, Auckland 1140
Fax: (09) 362 7945

PO Box 10-095, Wellington 6140
Fax: (04) 495 7214

PO Box 1308, Christchurch 8140

Regulatory Services

Gambling compliance issues are covered by Regulatory Services which sits within the Department's Policy, Regulatory and Ethnic Affairs branch under Deputy Chief Executive, Paul James.

The branch encompasses all the roles where the Department is, in effect, the regulator of a sector of the economy.

In addition to gambling, this includes community safety (censorship and anti-spam compliance), fire service policy, identity services policy, local government, community and voluntary sector policy, civil defence and emergency management policy and crown entity monitoring functions, and Office of Ethnic Affairs. For the sake of simplicity, functions outside of the gambling sector are not included on this page.

Maarten Quivooy - General Manager, Regulatory Services
This position covers all regulation and compliance operations (and operational policy) including anti-spam, censorship, gambling, racing, anti-money laundering and countering financing of terrorism.

Debbie Despard - Director of Gambling Compliance
This position is responsible for the Inspectors and other staff working with the gambling sector to bring about compliance with the law. The Director works closely with Policy so that there is a constant flow of information between the staff involved in applying the law and those who develop the law.

Kevin Finnegan - Manager, Gambling Compliance
This position is responsible for working with the gambling sector for all classes of gambling, with a particular focus on Class 4, and also for criminal investigations and prosecutions associated with the Private Security Personnel and Private Investigators Act.

Rob Abbott - Manager, Casino Compliance
This position is responsible for working with the casino sector to bring about compliance with the law.

Stefan Pishief - Manager, Sector Initatives
This position is responsible for developing new and innovative approaches to promoting and securing increased compliance across the gambling sector.

Vacant - Manager, Licensing Compliance
This position has prime responsibility for Class 4 Licensing, championing a new electronic licensing regime and management oversight of the Electronic Monitoring System (EMS) contract with Intralot.

Sue Teodoro - Manager, Regulatory Investigations
Regulatory Investigations is responsible for undertaking significant (complex, cross group, lengthy and sensitive) investigation projects involving criminal, legal and financial issues related to the governance and operation of gaming sector people and organisations. It also provides expertise and support to investigations and audits across the group.

Kate Reid - Financial Integrity
Under The Anti-Money Laundering and Countering Financing of Terrorism Act 2009 this unit monitors casinos, non-deposit-taking lenders, money changers and reporting entities not covered by the other supervisors, The Reserve Bank and the Securities Commission.

Alison Barrett - Director, Operations Support
This position provides support and assistance to operational compliance functions across the group and wider Department.

Michael Cassidy - Manager, Gaming Technology
This position oversees the technical integrity of gaming issues across casino and all other classes of gambling.

Heather McShane - Manager, Operational Policy
Operational policy provides support and advice to the Gambling Inspectors and other staff working in the sector. It develops standards, game rules and other “deemed regulations”. In broad terms, its role is to develop Department policies for how the law will be turned into the work done in the field.

Back to top

Gambits' editor

If you have any questions about articles in Gambits, would like further information or have comments about what information we could provide to make Gambits more useful to you, please contact:

Trevor Henry
Phone: (04) 495 7211 or 0275 843 679

Gambits is produced quarterly. Copies are distributed in March, June, September and December.

Gambits provides information about the Department's recent work and significant issues in the gambling sector.

It is intended for sector organisations and the community in general, to increase understanding of and compliance with the law.

Mailing list

Do you want to receive Departmental media releases and Gambits?

If you would like to have your organisation added to the Department's distribution list for media releases about gambling issues, or want to receive Gambits but are not currently on the mailing list, please email or telephone (04) 495 7211 or fax (04) 495 7224.

Back to top

Return to the Gambits home page