The Department of Internal Affairs

Te Tari Taiwhenua | Department of Internal Affairs

Building a safe, prosperous and respected nation


Resource material › Information We Provide › Gambits - July 2013

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Change coming for Class 4 sector

Internal Affairs Minister Chris Tremain has announced a “balanced series of reforms” in the Class 4 gaming sector to be delivered through Government legislation and Maori Party MP Te Ururoa Flavell’s Gambling (Gambling Harm Reduction) Bill.

This would result in:
  • More funding for the community by:
  • Increasing the minimum amount societies must return to the community
  • Ensuring gambling proceeds generally go to community groups in the area where they were raised, while maintaining some flexibility.
Lower compliance costs by:
  • Simplifying the way societies pay bars and pubs to host gaming machines
  • Issue longer licences as an incentive for compliant societies and venues
  • Enable grant information to be published online rather than in a newspaper.
Enhanced protection for problem gamblers through:
  • Ability to mandate the use of harm minimisation devices through flexible regulations
  • Support the transfer of venues out of low socio-economic areas into areas such as CBDs.
Increased transparency and compliance by:
  • Enabling the auditing of management companies
  • Strengthening the ability to address conflicts of interest
  • Improving the transparency of grant-making decisions
  • Clarifying the law to enable the Department of Internal Affairs to suspend or cancel a licence in response to non-compliance.
Regulatory Services General Manager, Maarten Quivooy, said the proposed changes to the Gambling Act will ensure that compliance costs are reduced for societies and also give the Department more flexibility in regulating the sector.

Societies which have a good track record with the Department can expect to be rewarded with longer licence periods and less ‘red tape’ — while the clarification of the law enabling the Department to suspend or cancel the licence of non-compliant societies will ensure that societies which flout the gambling laws and regulations will be held to account.

Compliance costs for societies and venues will be reduced by the proposed simplification of the way that societies compensate venues for hosting gaming machines. This efficiency will ensure that more money is available to go to the community via grants.

The proposed regulation-making power for harm minimisation devices will enable appropriate and cost-effective harm minimisation methods to be either trialled or deployed; and the reforms to the grant-making process will mean that gambling profits will go primarily to the communities where the funds are generated and that this will occur in a transparent and accountable manner.

The intention is to introduce new legislation to Parliament this year.

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SkyCity to trial facial recognition technology

The Department has welcomed SkyCity Auckland’s announcement that it will trial the use of facial recognition technology (FRT) as part of its wider host responsibility programme.

The technology will result in casino patrons having their face scanned and matched to a database of excluded gamblers. A positive match will result in an alert being sent to casino staff to intervene and prevent the identified person from gambling.

The announcement of the trial follows a deal brokered between Auckland Mayor, Len Brown, and SkyCity as part of the wider convention centre negotiations.

Critics of the proposal state it will do nothing to help problem gamblers who have not been identified and sought exclusions. However the Department supports initiatives that will make gambling safer and minimise instances of problem gambling, but acknowledges that FRT is only one part of an effective host responsibility programme.

The Gambling Commission recently commenced a review of the wider host responsibility programme for the Auckland Casino.

The technology for Auckland Casino’s trial involves crowd scanning technology which differs from the proposed use of FRT in the Class 4 sector, where cameras would be mounted in the actual gaming machines and prevent play should an excluded gambler who has signed up to the system be identified.

The Department has also been engaging with a Hamilton-based company developing FRT for pokie machines in the Class 4 sector and which is proposing an evaluated trial of this technology. In the interim the Department has signalled to Class 4 societies that they need to conduct due diligence before deploying FRT as it may not meet the definition of Actual, Reasonable or Necessary costs under the Gambling Act.

The Department is seeking further detail from SkyCity as to how the FRT trial will be managed, and the measures that will determine the technology’s effectiveness in preventing problem gamblers from breaching their exclusion orders.

SkyCity is yet to announce the go-live date for the trial.

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Government sets $55.3m problem gambling strategy

The Government announced details of a $55.3 million, three-year gambling harm strategy, funded and implemented by the Health Ministry and recouped from the gambling industry through the problem gambling levy.

The package includes:
  • $25.3 million for front-line intervention services to help people with gambling problems and others affected by those problems. This includes a range of services at a national, regional and local level, including dedicated Māori, Pacific, and Asian services, and helpline services
  • $20.5 million for public health services, particularly prevention activities encouraging safe gambling practices and raising awareness of the potential dangers of gambling. This includes awareness and education programmes and resources, funding a variety of community level activities across the country; working with gambling venues to promote safe gambling environments, and work encouraging organisations to adopt policies supporting reduction of gambling harm
  • $6.6 million for research and evaluation, including research to improve understanding of the impact of gambling on high-risk populations, and of risk and resiliency factors relating to the incidence of problem gambling. It also includes funding for an outcomes monitoring and reporting project to inform and support ongoing quality improvement in public health and intervention service delivery.
Internal Affairs Minister Chris Tremain said an independent review by the Gambling Commission concluded that the strategy – the fourth developed since 2004 – is ‘comprehensive, well thought out and targeted, while the costings demonstrate a willingness to operate within tight fiscal parameters’.

“The levy is staying about the same because there’s been no significant change to problem gambling data,” he said. “Indeed, there are fewer machines and gambling expenditure overall has fallen. In saying that, there is still an unmet need in gambling harm so no levy reduction was recommended.”

The levy is expected to recover about $33.35 million from non-casino gambling machines, $11.34 million from casinos, $5.38 million from the NZ Racing Board and $3.95 million from the NZ Lotteries Commission.

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PG regulations

The new problem gambling levy rates apply from 1 July 2013.

The Gambling (Problem Gambling Levy) Regulations 2013 require gambling operators in each of the four main gambling sectors to pay a levy set at a different rate for each of the sectors. The levy is set as a percentage of player expenditure (after prizes are paid out) in each sector over the levy period.

The Regulations specify the following values for items W1 and W2 in the formula in section 320 of the Gambling Act 2013:
(a) W1 has the value of 0.1; and
(b) W2 has the value of 0.9.

A copy of regulations is on the Department’s website:

New Problem Gambling Levy Rates

Gambling SectorLevy Rate (% [Excluding GST])
Casino operators0.74
Gaming machine operators1.31
Lotteries Commission0.30
New Zealand Racing Board0.60
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Multi-Venue Exclusion programme extended

The breadth of support for problem gamblers has increased following the extension of the Multi-Venue Exclusion (MVE) programme to several regions. This follows a continuation of the collaborative work involving the Department and the gambling sector during May and June.


Picture of Kaumātua and Kaimahi O Te Ara Tika, Gisborne.

Kaumātua and Kaimahi O Te Ara Tika, Gisborne.

In Gisborne the Department worked with Te Ara Tiki Trust and the Problem Gambling Foundation to implement MVEs. A novel approach was used for the Gisborne roll-out with the Department and the MVE Coordinators for the region, Te Ara Tika kaimahi, visiting all venues and clubs. This helped meet the needs of venue operators, build and strengthen relationships across the sector and allow for in-depth explanations of the process.

Process information supplied to venue operators included ways people can be entered into the MVE programme, the use of exclusion forms and the access that is available to counselling services.

Societies were notified of the venue visits and the Department was pleased with the level of support it received from both venues and societies.

Sector Initiatives Senior Advisor Neove Christoforou said it was a pleasure to work in these communities.

Rangi Maclean, Cultural Advisor to the National Coordination Service, Neove Christoforou, Sector Initiatives, DIA and Maria Butler, National Coordinator, Problem Gambling National Coordination Services,

“On behalf of the Department I wish to give particular thanks to the Kaumātua and Kaimahi O Te Ara Tika, as well as Rangi Mclean and Maria Butler from the National Coordination Services for the level of support they gave,” Neove said.

The Problem Gambling Foundation will administer Gisborne MVEs from its Hamilton office.

Whanganui, Ruapehu and Rangitikei

Picture of Rangi Maclean, Cultural Advisor to the National Coordination Service, Neove Christoforou, Sector Initiatives, Department of Internal Affairs, and Maria Butler, National Coordinator, Problem Gambling National Coordination Services.

Rangi Maclean, Cultural Advisor to the National Coordination Service, Neove Christoforou, Sector Initiatives, Department of Internal Affairs, and Maria Butler, National Coordinator, Problem Gambling National Coordination Services.

The regional areas of Whanganui, Ruapehu and Rangitikei also went live with MVEs in June. Towns included in this catchment are Whanganui, Marton, Ohakune, Taihape, Wairoa, Raetihi, Hunterville, Taumarunui and Bulls.

A meeting for venue operators and society compliance officers was held at Nga Tai O Te Awa premises in Whanganui on 30 May. The meeting provided training for all parties involved in the programme and paved the way for its implementation.

The Department acknowledges the work of Nga Tai O Te Awa to establish strong, working relationships with venue operators and society compliance representatives. This was critical to the programme’s success.

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DIA team ready to combat money laundering

The Anti-Money Laundering and Countering Financing of Terrorism Act 2009 is now fully operational under a commencement order Gazetted two years ago setting the start date at 30 June 2013.

Money laundering, thought to be of more than a billion dollars a year, happens in New Zealand. The Department, through its Financial Integrity Unit, is one of three supervisors established under the Act to minimise the threat to New Zealand businesses and communities from money laundering and terrorist financing. The others are the Reserve Bank of New Zealand (RBNZ) and the Financial Markets Authority (FMA).

The Department supervises casinos, non-deposit taking lenders, money changers, money remitters, payroll remitters, debt collectors, factors, financial leasors, safe deposit box vaults, non-bank credit card providers, stored value card providers and cash transporters, and any other reporting entities not supervised by RBNZ and the FMA.


The Act introduces new obligations for various businesses known as “reporting entities”. Requirements include checking and verifying customers’ identities, assessing the risks the business faces; adopting an AML/CFT programme and appointing a compliance officer.

The Act seeks to detect and deter money laundering and the financing of terrorism. The system it puts in place will help ensure law enforcement agencies can prosecute those responsible and recover illegitimately gained money. It will also contribute to public confidence in the financial system and improve New Zealand’s compliance with international laws and best practices.

The new regime will take the profit out of crime, and aims to cut off the options and close the loopholes that criminals and fraudsters use to launder dirty money.

The risk-based approach taken by the Department strikes a balance between ensuring appropriate, effective anti-money laundering measures are in place, while minimising compliance costs for businesses.

Good business practice

The AML/CFT systems and processes don’t just help efforts to fight crime and terrorism. They also reflect good, sound business practices that benefit companies by protecting their balance sheets and the savings and interests of their legitimate customers and enhance their reputation and ability to do business overseas.

The new law is part of a coordinated international effort to tackle a serious global problem that has far reaching and very serious consequences. New Zealand is putting in place systems that mirror those in other countries.

As with gambling regulation, areas of focus will be those in which the Department can further its objectives of minimising harm and maximising benefit.

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How would you like your Gambits?

The Department is considering publishing Gambits as an electronic newsletter emailed to subscribers.

We know from previous surveys that many in the sector find the newsletter a valuable source of information about gambling regulation.

Gambits has been published as hardcopy since 1996 and copies going back to December 2000 are available on our website.

The Gambits web page also provides an index of topics and articles.

We will continue to publish future copies on our website but would welcome readers’ views on how they would prefer to receive the newsletter:
  • As a print publication by post or
  • Electronically (by email or linked to the Department’s website).
Email brief comments, with ‘Gambits preference’ in subject line, to

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Trusts help community

A Northland society and an organisation established 80 years ago illustrate how gaming machine grants can benefit a community. Both exceeded the statutory 37.12 per cent minimum rate of return (RoR) in their grants to authorised purposes. Kaiwaka is receiving maximum benefit from the Kaiwaka Sports Association, which operates eight gaming machines at a local hotel.

Established in 1977, the association has grown to include sports clubs with a total membership of more than 1000 members.

In 2012, the Kaiwaka Sports Association’s RoR was 45.66 per cent. It granted $97,943.34 to a variety of local community groups including schools, sporting and hobby clubs, a marae and social service type groups.

Youthtown’s RoR in 2012 was 40.95 per cent, granting $3,416,151 to local communities and projects that provide direct or indirect benefits to young people.

One of the highlights for Youthtown staff is seeing young people emerge from their programmes with increased confidence and self-worth. Many of the youngsters are exposed to activities they have never had an opportunity to participate in – from team sports and water activities to cultural and life-skill workshops.

Established in 1932, Youthtown has eight branches throughout New Zealand where it delivers youth development programmes specific to the needs of the young people in that community.

It has 21 gaming machine venues throughout New Zealand and the grants allow Youthtown to heavily subsidise their programmes to ensure they are available and affordable to all in the community.

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Jail and home detention for pokie grants offenders

Two dishonest recipients of pokie machine grant money have been dealt with in the courts.Former Maori All Black, Lindsay Raki, was sentenced in the Auckland District Court to two years nine months imprisonment for what Judge Emma Aitken said was serious fraud -- 11 counts of theft totalling over $300,000 of pokie grant money. And a promoter of Cook Island culture, Jacob Samson, received seven months home detention after pleading guilty in the Manukau District Court to charges involving grant applications for more than $200,000 of pokie money.

Raki’s conviction followed a Department investigation into the distribution of pokie machine grants intended for the Manurewa High School Rugby Academy (MHSRA) and the Counties Manukau Youth Development Inc (CYMD). A qualified accountant, Raki held a position of trust as the Academy’s financial controller.

Between 2006 and 2008 both the Rugby Academy and the CMYD applied to a number of gambling societies for grant funding. The trusts paid the money into the MHSRA and CMYD bank accounts and then Raki transferred it into his own accounts.

Samson pleaded guilty to:
  • three charges of obtaining by deception under s 240 Crimes Act
  • 11 charges of altering a document under s 258 Crimes Act.
Over six years Samson altered receipts and bank statements for the purpose of obtaining grants from 11 societies that distribute money lost on pokie machines to community groups. He had sought the grants in his capacity as chairman of Drums of the Pacific Trust and the Cook Islands Kia Orana Akapuanga Trust.

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IGP underway

The first phase of the Integrated Gambling Platform (IGP) has gone live and will provide the Department’s licensing team with significant improvements in managing the processing of gambling licences.While the new system is bedding in it is expected that licence applications will initially take a little longer to process. This is an interim issue. However, those lodging applications should take this into account in the interim period until IGP is fully functional.

The Department also reminds the gambling sector that all applications must now be completed on the new forms available from the Department’s website.

Please ensure all applicable information is entered on the forms as IGP enforces strict validation rules. Incomplete applications will be returned unprocessed.

The IGP will enable the Department to better manage the whole compliance regime for gambling and later releases will allow gambling licences to be applied for electronically.

Further releases will provide functionality to a wider group of Departmental staff and ultimately the gambling sector.

The IGP replaces aging software used by the Licensing Team and will complement the electronic monitoring system, EMS, which enables the Department to monitor gaming machines in pubs and clubs, to ensure the integrity of games and the accurate accounting of money.

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Club renewals – advice and reminders

The Department appreciates the work undertaken by predominantly voluntary personnel to maintain a club’s Class 4 gambling operation. The Licensing Compliance team, which processes hundreds of club renewal applications annually, offers some advice and reminders on the most common issues that arise at renewal time.

Licence Expiry and Renewal Application

A renewal application must be submitted on or before the club’s licence expiry date (renewal date).

Section 56 (1) of the Gambling Act 2003 (the Act) states:

“A corporate society may apply to the Secretary for a renewal of its class 4 operator’s licence before the expiry of the licence.”

Section 56 (6) of the Act states:

“A class 4 operator’s licence continues in force after its expiry date if— (a) the corporate society has applied for renewal before the expiry date”.

Operating gaming machines when a licence has expired could constitute illegal gambling under Section 9 (1) (a) of the Act.

A club must turn off the gaming machines if the renewal date has passed and no renewal application has been submitted.

Seeking an extension to submit a renewal application past the licence expiry date should be very rare and will be accepted only where the club can prove extraordinary circumstances.

A club that fails to meet the renewal date requirement may find it has to apply for a new Class 4 operator’s licence under section 50 and 65 of the Act.

Only when this application is approved can a club recommence its Class 4 gambling operation. Failing to meet the renewal requirement would also be taken into account in any assessment of an application for a new Class 4 operator’s licence.

Part C of Club Renewal Form GC7 (GC6 Multi Venue) – Gaming Machine Account Summary (GMAS)

These common fields, often left blank in renewal applications, must be completed:
  • Accounting and Audit fees
  • Electricity
  • Insurance
Where a cost has been paid or incurred that contains both gaming and non-gaming components then the appropriate apportionment must be made.

For costs such as electricity and insurance it is expected that a club will be able to show how it calculated the apportionment.

Where approval has been given to accumulate funds for a specific project the expectation is that there will be a clear audit trail of the accumulation and a specific bank/suffix account used to achieve this purpose.

At renewal it is also expected that, if requested, the club will be able to produce clear evidence of the balance in the specific bank account established to hold the accumulating funds.

Record keeping

Clubs are expected to comply with the following record keeping requirements:

1. Maintain monthly records clearly showing gaming machine costs and Authorised Purpose payments. Clubs are strongly encouraged to adopt, if not already doing so, the use of the Excel spreadsheet template available on the Department’s website (see screen shot).

2. Using a system based on this template will help maintain clear records of the gaming operation and assist with the completion of the yearly renewal application.

3. Show the Equity section of the Balance Sheet in two parts, (a) that relating to the members’ interests in the infrastructure of their club and (b) any sum of undistributed or unapplied net proceeds at balance date. This is essential for assessing the financial viability of the club’s gaming operations - as distinct from the other activities undertaken by the club.

4. Use a dedicated gaming account and adopt record-keeping practices in accordance to the guidelines available at and the key message referred above. Correct accounting practices should present an accurate representation of a club’s:
  • Return to Authorised Purpose
  • Financial Viability
  • Undistributed Net Proceeds (UNP).
5. A club should not find itself at renewal of having over distributed (or negative balance UNP) to authorised purposes.

Please contact Licensing Compliance if you have any questions about club renewals.

Image of the Record Keeping for Gaming Operations spreadsheet
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Red tape to be removed from spot prizes

Feedback from event organisers and the public shows overwhelming support for changes to the rules around spot prize draws to remove unnecessary red tape, Internal Affairs Minister Chris Tremain says.

Currently when spot prizes are used at events, such as fishing competitions and fun runs, they can be classed as gambling under the Gambling Act – which means organisers have to comply with a raft of rules.

“Public consultation on our discussion document showed the rules are too restrictive and the paperwork required onerous. Gambling is not the primary purpose of these events, so all these regulations are not required,” says Mr Tremain.

“However I don’t want a blanket exemption as this would potentially allow for events to be set up for prize draws where there is no community benefit.

“So the proposal is to exempt events from the Gambling Act events if they meet certain criteria such as the prize draw being secondary to the main event, the draw being only available to people participating in the event and the event having a community benefit.

“That will mean organisers will be able to offer spot prizes, regardless of the value of the prize, without needing to apply for a licence.

“The new rules will be in place in time for summer events this year.”

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Gambling Commission overturns lottery decision

The Gambling Commission has upheld the appeal of the ‘That Was Then This Is Now’ Trust relating to a Class 3 gambling licence to conduct a lottery. The Department refused a licence because of the unsuitability of the trust, its officers, and organisers.

It was concerned that the trust was closely aligned with an organised criminal group, the Head Hunters motorcycle gang; that it operated from the Head Hunters’ East Chapter ‘gang pad’; and that the Head Hunters organisation was involved in the distribution of Class A drugs and related money laundering.

It was not satisfied that the true purpose of the lottery would be to raise funds for authorised purposes – rather that the lottery might provide covert opportunities for criminal or dishonest conduct.

While the Gambling Commission was concerned about the connections between the Head Hunters and the trust, on balance it was not dissatisfied with the trust’s suitability.

The Commission noted the background and good character of the organiser and current trustees, and the Trust’s past charitable activities were of particular influence.

The Gambling Commission directed the Department to issue a licence containing conditions intended to give a greater degree of comfort that the licensed activity will not be used to cover up criminal activity, or to launder the proceeds of criminal activity.

The Department is considering the implications of this decision.

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Casino cheats found guilty of deception

Two people were found guilty of deception in the Hamilton District Court by cheating Hamilton’s SkyCity Casino of more than $7000.

Xiao Dong Lu, 28, and Zhou Zhao, 32, were charged with offences connected to the pair working in collusion with a rapid roulette table game dealer.

The dealer, Bo Du, 33, was sentenced in January to nine months home detention and reparation of $20,000, after she allowed her two accomplices to place bets after the roulette ball had dropped into the winning number slot. Du circumvented the electronic cut-off for final bets by deliberately releasing the ball early, removing the element of chance and causing the casino to incur substantial losses.

Lu approached Du, a dealer at the casino for six years, in 2011 and agreed that when she or her partner, Zhao, appeared in the casino Du would influence the game.

The Department of Internal Affairs was called in after the casino discovered irregularities with the rapid roulette game.

Internal Affairs’ former Casino Compliance Manager, Rob Abbott, said the Department remained vigilant to the potential that gambling offers for illicit activities.

“These convictions show that if you try and cheat in a casino in New Zealand you will be caught. The casinos and the Department have the systems in place and the resources to detect and deal with cheating by casino patrons and staff. Members of the public are entitled to expect that all casino gambling is operated responsibly and with the highest integrity.”

Lu and Zhao, who had denied the charges, will appear on 29 July 2013 for sentencing.

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Pokie takings down

Gaming machine expenditure in the country’s 1367 pubs and clubs for the 12 months ended March 2013 fell four per cent from $865.4 million to $828.7 million.

Annual non-casino-gaming machine expenditure by march year

Graph showing 'Annual non-casino-gaming machine expenditure by march year'

Gaming machine spend ($ million): 2008 - 912.5m, 2009 - 865.5m, 2010 - 840.7m, 2011 - 866.8m, 2012 - 839.7m, 2013 - 828.7m.

In the first three months of 2013 pokie losses were 10 per cent less than the takings for the last three months of 2012. Spending dropped from $214.6 million in the fourth quarter of 2012 to $192.7 million in the first quarter of 2013.

Non-casino gaming machine spending by society type (January-March 2013)

Society TypeTotal GMP Quarter% Of Total
Sports Clubs3,821,048.182.0%
Chartered Clubs15,276,891.148.2%
Total Club25,723,037.2013.3%
Total All192,746,246.70100.0%

The spending is captured through the electronic monitoring of non-casino gaming machines (EMS), which became fully operational in March 2007, enabling the Department to track and monitor operations, ensure the integrity of games and the accurate accounting of money.

Nationwide there were fewer licence holders, gambling venues and gaming machines at the end of March compared with 12 months earlier. Licence holders fell from 359 to 353, venues declined from 1403 to 1367 and the number of gaming machines decreased from 18,001 to 17,542.

Licensed gambling operations in pubs and clubs

DateLicensed HoldersVenuesGaming Machines
31 Mar 2013353136717,542
31 December 2012357138117,670
30 September 2012361139017,827
30 June 2012361140017,943
31 March 2012359140318,001
31 Dec 2011360141018,133
30 Sept 2011360140918,167
30 June 2011364142118,309
31 March 2011365143018,484
31 Dec 2010367144318,681
30 Sept 2010369143818,601
30 June 2010370145518,944
31 March 2010374147019,115
31 Dec 2009378149119,359
30 Sept 2009377148619,296
30 June 2009384150119,479
31 March 2009394152719,739
31 Dec 2008399153719,879
30 Sept 2008405155120,025
30 June 2008415155219,856
31 March 2008421156920,018
31 Dec 2007428158520,182
30 Sept 2007435159320,163
30 June 2007439159820,120

Further information, including numbers of venues, machines and expenditure by territorial authority and changes in the quarter, is available from the Department’s Gaming Statistics web page at: The figures are based on territorial authority boundaries that existed prior to the new Auckland super city.

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GM societies’ contacts

The Department’s gambling compliance and licensing inspectors each have responsibilities for liaising with gaming machine societies. If societies have issues to discuss, they may contact these inspectors first by phoning the Department’s toll free number 0800 257 887.

APPLICANTCompliance InspectorLicensing Inspector
AHAURA/GREY VALLEY LIONS CLUB INCORPORATEDDave Macdonald ext 3152Janet Wong ext 5505
AIR RESCUE SERVICES LIMITEDDave Macdonald ext 3152Niall Miller ext 5485
BLUE WATERS COMMUNITY TRUSTArtie McClelland ext 7915Jeremy Belcher ext 7916
BLUEGRASS TRUSTDave Macdonald ext 3152Niall Miller ext 5485
BLUESKY COMMUNITY TRUST LIMITEDJohn Hennebry ext 7939Jeremy Belcher ext 7916
CONSTELLATION COMMUNITIES TRUST INCORPORATEDArtie McClelland ext 7915Jeremy Belcher ext 7916
CUESPORTS FOUNDATION LIMITEDJohn Hennebry ext 7939Niall Miller ext 5485
DRAGON COMMUNITY TRUST LIMITEDJohn Hennebry ext 7939Craig Holmes ext 5486
FIRST LIGHT COMMUNITY FOUNDATION LIMITEDGarth Cherrington ext 5520Janet Wong ext 5505
FIRST SOVEREIGN TRUSTAndy Cruickshank ext 7267Rochell Goodwin-Kanara ext 5350
FIRST SOVEREIGN TRUST LIMITEDAndy Cruickshank ext 7267Rochell Goodwin-Kanara ext 5350
FOUR WINDS FOUNDATION LIMITEDJohn Hennebry ext 7939Brent Addison ext 5345
GRASSROOTS TRUSTClark McMichael ext 7267Janet Wong ext 5505
GRASSROOTS TRUST LIMITEDClark McMichael ext 7267Janet Wong ext 5505
ILT FOUNDATIONIain Ballantyne 03 409 2158Janet Wong ext 5505
INFINITY FOUNDATION LIMITEDRick Mead ext 5667Brent Addison ext 5345
KAIWAKA SPORTS ASSOCIATION INCORPORATEDCliff Simpson ext 7937Rochell Goodwin-Kanara ext 5350
LIONS CLUB OF OHAI-NIGHTCAPS INCORPORATEDIain Ballantyne 03 409 2158Craig Holmes ext 5486
MAINLAND FOUNDATION LIMITEDDuane Calvert ext 6609Janet Wong ext 5505
MANA COMMUNITY GRANTS FOUNDATIONRick Mead ext 5667Janet Wong ext 5505
MT WELLINGTON FOUNDATION LIMITEDJohn Hennebry ext 7939Poni Lealofi ext 5380
NAUTILUS FOUNDATION Cliff Simpson ext 7937Jeremy Belcher ext 7916
NEW ZEALAND COMMUNITY TRUSTGarth Cherrington ext 5520Rochell Goodwin-Kanara ext 5350
NEW ZEALAND RACING BOARDGarth Cherrington ext 5520Niall Miller ext 5485
OXFORD SPORTS TRUST INCORPORATEDCliff Simpson ext 7937Jeremy Belcher ext 7916
PELORUS TRUSTBrad Avery ext 5498Niall Miller ext 5485
PRIME COMMUNITY TRUSTBrad Avery ext 5498Niall Miller ext 5485
PRODUCERS TRUST INCORPORATEDArtie McClelland ext 7915Jeremy Belcher ext 7916
PUB CHARITYRick Mead ext 5667Niall Miller ext 5485
REDWOOD TRUST INCORPORATEDDave Macdonald ext 3152Janet Wong ext 5505
THE AKARANA COMMUNITY TRUST LIMITEDArtie McClelland ext 7915Janet Wong ext 5505
THE BENDIGO VALLEY SPORTS & CHARITY FOUNDATIONDuane Calvert ext 6609Janet Wong ext 5505
THE BRUNNER RUGBY LEAGUE CLUB INCORPORATEDIain Ballantyne 03 409 2158Brent Addison ext 5345
THE LION FOUNDATION (2008) John Hennebry ext 7939Craig Holmes ext 5486
THE NORTH & SOUTH TRUST LIMITEDArtie McClelland ext 7915Jeremy Belcher ext 7916
THE PODIUM SPORTS FOUNDATION LIMITEDJohn Hennebry ext 7939Niall Miller ext 5485
THE PEGASUS SPORTS FOUNDATION LTDJohn Hennebry ext 7939Jeremy Belcher ext 7916
THE RUNANGA COMMUNITY SWIMMING POOL TRUST Ron Grob ext 6603Poni Lealofi ext 5380
THE SOUTHERN TRUSTRon Grob ext 6603Poni Lealofi ext 5380
THE TRUSTS COMMUNITY FOUNDATION LIMITEDTony Climo 03 409 2158Brent Addison ext 5345
TRILLIAN TRUSTCliff Simpson ext 7937Poni Lealofi ext 5380
TRUST AORAKI LIMITEDRon Grob ext 6603Janet Wong ext 5505
TRUST HOUSE FOUNDATIONBrad Avery ext 5498Brent Addison ext 5345
WATER SAFETY EDUCATION FOUNDATIONGarth Cherrington ext 5520Janet Wong ext 5505
WHITEHOUSE TAVERN TRUSTCliff Simpson ext 7937Jeremy Belcher ext 7916
YOUTHTOWN INCORPORATEDCliff Simpson ext 7937Brent Addison ext 5345

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Regulatory Services

Gambling compliance issues are covered by Regulatory Services which sits within the Department’s Policy, Regulatory and Ethnic Affairs branch under Deputy Chief Executive, Paul James.

The branch encompasses all the roles where the Department is, in effect, the regulator of a sector of the economy. In addition to gambling, this includes community safety (censorship and anti-spam compliance), fire service policy, identity services policy, local government, community and voluntary sector policy, civil defence and emergency management policy and crown entity monitoring functions, and Office of Ethnic Affairs. For the sake of simplicity, functions outside of the gambling sector are not included on this page.

Management structure of Regulatory Services

Maarten Quivooy - General Manager Regulatory Services, Alison Barrett - Director Operations Support, Sue Teodoro - Manager Regulatory Investigations, Kate Reid - Manager Financial Integrity, Debbie Despard - Director Gambling Compliance, Michael Cassidy - Manager Gaming Technology, Heather McShane - Manager Operational Policy, Peter Cowsill - Acting Manager Casino Compliance, Kevin Finnegan - Manager Gambling Compliance, Lance Daly - Acting Manager Licensing Compliance, Stefan Pishief - Manager Sector Initiatives.

Regulatory Services:

Responsible for all regulation and compliance operations (and operational policy) including anti-spam, censorship, gambling, racing, anti-money laundering and countering financing of terrorism.

Operations Support:

Provides support and assistance to operational compliance functions across the group and wider Department.

Regulatory Investigations:

Undertakes significant (complex, cross group, lengthy and sensitive) investigation projects involving criminal, legal an d financial issues related to the governance and operation of gaming sector people and organisations. Provides expertise and support to investigations and audits across the group.

Financial Integrity:

Under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009, monitors casinos, non-deposit-taking lenders, money changers and reporting entities not covered by the other supervisors, The Reserve Bank and the Securities Commission.

Gambling Compliance:

Responsible for the Inspectors and other staff working with the gambling sector to bring about compliance with the law. Works closely with Policy so that there is a constant flow of information between the staff involved in applying the law and those who develop the law.

Gaming Technology:

This position oversees the technical integrity of gaming issues across casino and all other classes of gambling.

Operational Policy:

Provides support and advice to the Inspectors and other staff working in the sector. Develops standards, game rules and other “deemed regulations”. In broad terms, develops Department policies for how the law will be turned into the work done in the field.

Casino Compliance:

Responsible for working with the casino sector to bring about compliance with the law.

Licensing Compliance:

Responsible for Class 4 Licensing, championing a new electronic licensing regime and management oversight of the Electronic Monitoring System (EMS) contract with Intralot.

Sector Initiatives:

Responsible for developing new and innovative approaches to promoting and securing increased compliance across the gambling sector.

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All Gambling Compliance staff can be contacted by phoning the Department’s toll free number 0800 257 887



Postal address and fax numbers:

PO Box 805, Wellington, Fax: (04) 494 0624

PO Box 10-095, Wellington 6140, Fax: (04) 494 0656

PO Box 2220, Auckland 1140, Fax: (09) 362 7945

PO Box 10-095, Wellington 6140, Fax: (04) 495 7214

PO Box 1308, Christchurch 8140

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The Department of Internal Affairs produces Gambits four times a year.

Gambits provides information about the Department’s recent work and significant issues in the gambling sector. It is intended for sector organisations and the community in general, to increase understanding of and compliance with the law.

Editor: Trevor Henry
Telephone: (04) 495 7211 or 021 245 8642

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Do you want to receive Departmental media releases and Gambits?

If you would like to have your organisation added to the Department’s distribution list for media releases about gambling issues, or want to receive Gambits but are not currently on the mailing list, please fill out this form and return it, or email the information to:

Trevor Henry, Communications Advisor, Department of Internal Affairs
PO Box 805, Wellington 6140
Telephone: (04) 495 7211, Fax: (04) 495 7224, Email:

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