The Department of Internal Affairs

The Department of Internal Affairs

Te Tari Taiwhenua

Building a safe, prosperous and respected nation


How to report scams

Email and online scams:

Forward the scam email or email a description of the online scam to along with any other information that may be useful.

Complain about email spam

TXT scams:

Forward the TXT message to the free shortcode 7726 (SPAM).

Complain about TXT spam

Fax scams:

  • Email a scanned copy of the scam to; or
  • Fax the scam to (+64 4) 495 9314; or
  • Post a copy to: Electronic Messaging Compliance Unit, Department of Internal Affairs, PO Box 805, Wellington 6140

Complain about fax spam

Other scams and breaches:

If you wish to report a scam that was not sent via email, SMS/TXT, instant message or fax, or report a privacy breach or other incident, visit NetSafe’s the Orb.

The Orb is an online reporting tool used by the Police, Consumer Protection, NetSafe, the Privacy Commissioner, Commerce Commission and many other agencies.