About the Digital Messaging and Systems Team

The New Zealand government is focused on reducing the burden placed on New Zealand’s internet system and users by unsolicited electronic messages (spam), including the harm these messages can have when they are used for deception, fraud, or the propagation of harmful computer viruses and malware.

Te Tari Taiwhenua Department of Internal Affairs' (DIA) Digital Messaging and Systems team was established to enforce the Unsolicited Electronic Messages Act 2007 and promote a safe and secure electronic environment for New Zealanders.

As well as taking enforcement action against those who breach the Act, the team facilitates international and local industry/agency liaison, monitors emerging technologies, and advises public and private agencies on spam matters.

Electronic Messaging Compliance employs a five-pronged strategy for tackling spam by:

  • Directly enforcing the Unsolicited Electronic Messages Act 2007
  • Promoting education and awareness
  • Facilitating industry liaison
  • Monitoring emerging technologies
  • Working with international agencies.

Preventing and investigating unsolicited electronic messages often requires collaborative efforts. The team may partner and collaborate with other government and non-government organisations. For an overview of related organisations, see here

The team publishes information for businesses to comply with the Act. You can also read the results of investigations, case studies, and news releases.

Approach to Compliance and Enforcement

DIA’s approach to compliance enforcement in this area is set out in this document:

Minimising Harm - Maximising Benefit

See also: DIA’s prosecution policy