Report Fax Spam

To report unsolicited commercial fax messages, please follow these two steps:

Step one: Complete the fax complaint form

Please fill in either the PDF or DOCX version of the complaint form: 

'Fax Complaint Form'PDF, 1 page, 145KB*

'Fax Complaint Form'DOCX, 1 page, 136KB

Note: You cannot complete the PDF document on-screen. You will need to print the PDF and fill it in. You can complete the Word document on-screen. Save the DOCX form to your computer or print it out.

Please keep the original fax spam. We may require it as part of our investigations.

Step two: Send the complaint form and fax spam to us

Please send the completed Complaint Form and a copy of the fax spam message to the Electronic Messaging Team.

By email

Scan and attach the fax spam and the completed Complaint Form to an email and send it to:

Note: If you have any difficulty attaching the form to an email, copy and paste the email address into a new email message and attach the documents. If the fax spam was delivered to your email inbox, forward this with the completed Complaint Form to

By post

Post a copy of the fax spam and the completed Complaint Form to:

Digital Messaging & Systems team
Department of Internal Affairs
PO Box 805
Wellington 6140

More information

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