The Department of Internal Affairs

Department of Internal Affairs | Te Tari Taiwhenua

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Services › Anti-Spam › Anti-Spam Statistics: August 2013

The Electronic Messaging Compliance Unit provides statistical information about spam complaints, reported scams and enforcement action.

During the month of August, 623 complaints were received in total.

Total number of spam reported this month (August)
86
Email
61
SMS (short message service i.e. text message)
25
Fax
0
Origin of spam
Number received
New Zealand
41
Overseas
45
Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason
Number received
I did not subscribe to this
54
The message did not contain an unsubscribe facility
22
Contains sexual content
3
I have previously unsubscribed and message continues to be sent
25
Other reasons
560
Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.

Total number of scams reported this month (August)
537
Email
327
SMS (short message service i.e. text message)
171
Phone (verbal)
22
Fax
0
Online scams (from trading or social networking websites)
6
Postal (letters)
11
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Total number of scams reported in 2013
(add the monthly number from the box above to these yearly totals)
4306
(add the monthly number from the box above to these yearly totals
Email
2341
SMS (short message service i.e. text message)
1702
Phone (verbal)
142
Fax
3
Online scams (from trading or social networking websites)
49
Postal (letters)
69
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Year
Number of formal warnings issued
2013
25
2012
36
2011
106
2010
152
2009
19
Note: These statistics relate to information on the Enforcement Action page.

Year
Number of infringement notices issued
2013
4
2012
4
2011
3
2010
15
Note: These statistics relate to information on the Enforcement Action page.