Spam statistics 2013
Statistical information about spam complaints, reported scams and enforcement action.
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
During the month of December, 254 complaints were received in total.
|
Total number of spam reported this month (December) |
27 |
|
|
24 |
|
SMS (short message service i.e. text message) |
2 |
|
Fax |
1 |
|
Origin of spam |
Number received |
|
New Zealand |
19 |
|
Overseas |
8 |
Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).
|
Complaint reason |
Number received |
|
I did not subscribe to this |
22 |
|
The message did not contain an unsubscribe facility |
6 |
|
Contains sexual content |
0 |
|
I have previously unsubscribed and message continues to be sent |
12 |
|
Other reasons |
231 |
Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.
|
Total number of scams reported this month (December) |
227 |
|
|
189 |
|
SMS (short message service i.e. text message) |
15 |
|
Phone (verbal) |
10 |
|
Fax |
0 |
|
Online scams (from trading or social networking websites) |
6 |
|
Postal (letters) |
7 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Total number of scams reported in 2013 |
5810 |
|
|
3250 |
|
SMS (short message service i.e. text message) |
2115 |
|
Phone (verbal) |
225 |
|
Fax |
10 |
|
Online scams (from trading or social networking websites) |
95 |
|
Postal (letters) |
115 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Year |
Number of formal warnings issued |
|
2013 |
36 |
|
2012 |
36 |
|
2011 |
106 |
|
2010 |
152 |
|
2009 |
19 |
Note: These statistics relate to information on the Enforcement Action page.
|
Year |
Number of infringement notices issued |
|
2013 |
4 |
|
2012 |
4 |
|
2011 |
3 |
|
2010 |
15 |
Note: These statistics relate to information on the Enforcement Action page.
During the month of November, 455 complaints were received in total.
|
Total number of spam reported this month (November) |
58 |
|
|
45 |
|
SMS (short message service i.e. text message) |
12 |
|
Fax |
1 |
|
Origin of spam |
Number received |
|
New Zealand |
39 |
|
Overseas |
19 |
Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).
|
Complaint reason |
Number received |
|
I did not subscribe to this |
49 |
|
The message did not contain an unsubscribe facility |
10 |
|
Contains sexual content |
2 |
|
I have previously unsubscribed and message continues to be sent |
9 |
|
Other reasons |
404 |
Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.
|
Total number of scams reported this month (November) |
397 |
|
|
189 |
|
SMS (short message service i.e. text message) |
156 |
|
Phone (verbal) |
28 |
|
Fax |
1 |
|
Online scams (from trading or social networking websites) |
15 |
|
Postal (letters) |
8 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Total number of scams reported in 2013 |
5583 |
|
|
3061 |
|
SMS (short message service i.e. text message) |
2100 |
|
Phone (verbal) |
215 |
|
Fax |
10 |
|
Online scams (from trading or social networking websites) |
89 |
|
Postal (letters) |
108 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Year |
Number of formal warnings issued |
|
2013 |
35 |
|
2012 |
36 |
|
2011 |
106 |
|
2010 |
152 |
|
2009 |
19 |
Note: These statistics relate to information on the Enforcement Action page.
|
Year |
Number of infringement notices issued |
|
2013 |
4 |
|
2012 |
4 |
|
2011 |
3 |
|
2010 |
15 |
Note: These statistics relate to information on the Enforcement Action page.
During the month of October, 420 complaints were received in total.
|
Total number of spam reported this month (October) |
66 |
|
|
49 |
|
SMS (short message service i.e. text message) |
17 |
|
Fax |
0 |
|
Origin of spam |
Number received |
|
New Zealand |
29 |
|
Overseas |
37 |
Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).
|
Complaint reason |
Number received |
|
I did not subscribe to this |
47 |
|
The message did not contain an unsubscribe facility |
13 |
|
Contains sexual content |
1 |
|
I have previously unsubscribed and message continues to be sent |
21 |
|
Other reasons |
369 |
Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.
|
Total number of scams reported this month (October) |
354 |
|
|
202 |
|
SMS (short message service i.e. text message) |
107 |
|
Phone (verbal) |
21 |
|
Fax |
0 |
|
Online scams (from trading or social networking websites) |
14 |
|
Postal (letters) |
10 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Total number of scams reported in 2013 |
5186 |
|
|
2872 |
|
SMS (short message service i.e. text message) |
1944 |
|
Phone (verbal) |
187 |
|
Fax |
9 |
|
Online scams (from trading or social networking websites) |
74 |
|
Postal (letters) |
100 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Year |
Number of formal warnings issued |
|
2013 |
34 |
|
2012 |
36 |
|
2011 |
106 |
|
2010 |
152 |
|
2009 |
19 |
Note: These statistics relate to information on the Enforcement Action page.
|
Year |
Number of infringement notices issued |
|
2013 |
4 |
|
2012 |
4 |
|
2011 |
3 |
|
2010 |
15 |
Note: These statistics relate to information on the Enforcement Action page.
During the month of September, 573 complaints were received in total.
|
Total number of spam reported this month (September) |
47 |
|
|
37 |
|
SMS (short message service i.e. text message) |
9 |
|
Fax |
1 |
|
Origin of spam |
Number received |
|
New Zealand |
27 |
|
Overseas |
20 |
Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).
|
Complaint reason |
Number received |
|
I did not subscribe to this |
33 |
|
The message did not contain an unsubscribe facility |
17 |
|
Contains sexual content |
0 |
|
I have previously unsubscribed and message continues to be sent |
14 |
|
Other reasons |
530 |
Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.
|
Total number of scams reported this month (September) |
526 |
|
|
329 |
|
SMS (short message service i.e. text message) |
135 |
|
Phone (verbal) |
24 |
|
Fax |
6 |
|
Online scams (from trading or social networking websites) |
11 |
|
Postal (letters) |
21 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Total number of scams reported in 2013 |
4832 |
|
|
2670 |
|
SMS (short message service i.e. text message) |
1837 |
|
Phone (verbal) |
166 |
|
Fax |
9 |
|
Online scams (from trading or social networking websites) |
60 |
|
Postal (letters) |
90 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Year |
Number of formal warnings issued |
|
2013 |
32 |
|
2012 |
36 |
|
2011 |
106 |
|
2010 |
152 |
|
2009 |
19 |
Note: These statistics relate to information on theEnforcement Action page.
|
Year |
Number of infringement notices issued |
|
2013 |
4 |
|
2012 |
4 |
|
2011 |
3 |
|
2010 |
15 |
Note: These statistics relate to information on the Enforcement Action page.
During the month of August, 623 complaints were received in total.
|
Total number of spam reported this month (August) |
86 |
|
|
61 |
|
SMS (short message service i.e. text message) |
25 |
|
Fax |
0 |
|
Origin of spam |
Number received |
|
New Zealand |
41 |
|
Overseas |
45 |
Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).
|
Complaint reason |
Number received |
|
I did not subscribe to this |
54 |
|
The message did not contain an unsubscribe facility |
22 |
|
Contains sexual content |
3 |
|
I have previously unsubscribed and message continues to be sent |
25 |
|
Other reasons |
560 |
Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.
|
Total number of scams reported this month (August) |
537 |
|
|
327 |
|
SMS (short message service i.e. text message) |
171 |
|
Phone (verbal) |
22 |
|
Fax |
0 |
|
Online scams (from trading or social networking websites) |
6 |
|
Postal (letters) |
11 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Total number of scams reported in 2013 |
4306 |
|
|
2341 |
|
SMS (short message service i.e. text message) |
1702 |
|
Phone (verbal) |
142 |
|
Fax |
3 |
|
Online scams (from trading or social networking websites) |
49 |
|
Postal (letters) |
69 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Year |
Number of formal warnings issued |
|
2013 |
25 |
|
2012 |
36 |
|
2011 |
106 |
|
2010 |
152 |
|
2009 |
19 |
Note: These statistics relate to information on the Enforcement Action page.
|
Year |
Number of infringement notices issued |
|
2013 |
4 |
|
2012 |
4 |
|
2011 |
3 |
|
2010 |
15 |
Note: These statistics relate to information on the Enforcement Action page.
During the month of July, 646 complaints were received in total.
|
Total number of spam reported this month (July) |
60 |
|
|
58 |
|
SMS (short message service i.e. text message) |
1 |
|
Fax |
1 |
|
Origin of spam |
Number received |
|
New Zealand |
15 |
|
Overseas |
45 |
Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).
|
Complaint reason |
Number received |
|
I did not subscribe to this |
45 |
|
The message did not contain an unsubscribe facility |
22 |
|
Contains sexual content |
0 |
|
I have previously unsubscribed and message continues to be sent |
8 |
|
Other reasons |
602 |
Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.
|
Total number of scams reported this month (July) |
586 |
|
|
392 |
|
SMS (short message service i.e. text message) |
155 |
|
Phone (verbal) |
15 |
|
Fax |
2 |
|
Online scams (from trading or social networking websites) |
11 |
|
Postal (letters) |
11 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Total number of scams reported in 2013 |
3126 |
|
|
2014 |
|
SMS (short message service i.e. text message) |
1531 |
|
Phone (verbal) |
120 |
|
Fax |
3 |
|
Online scams (from trading or social networking websites) |
43 |
|
Postal (letters) |
58 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Year |
Number of formal warnings issued |
|
2013 |
18 |
|
2012 |
36 |
|
2011 |
106 |
|
2010 |
152 |
|
2009 |
19 |
Note: These statistics relate to information on the Enforcement Action page.
|
Year |
Number of infringement notices issued |
|
2013 |
4 |
|
2012 |
4 |
|
2011 |
3 |
|
2010 |
15 |
Note: These statistics relate to information on the Enforcement Action page.
During the month of June, 501 complaints were received in total.
|
Total number of spam reported this month (June) |
42 |
|
|
21 |
|
SMS (short message service i.e. text message) |
20 |
|
Fax |
1 |
|
Origin of spam |
Number received |
|
New Zealand |
30 |
|
Overseas |
12 |
Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).
|
Complaint reason |
Number received |
|
I did not subscribe to this |
27 |
|
The message did not contain an unsubscribe facility |
4 |
|
Contains sexual content |
0 |
|
I have previously unsubscribed and message continues to be sent |
13 |
|
Other reasons |
472 |
Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.
|
Total number of scams reported this month (June) |
459 |
|
|
174 |
|
SMS (short message service i.e. text message) |
244 |
|
Phone (verbal) |
19 |
|
Fax |
0 |
|
Online scams (from trading or social networking websites) |
3 |
|
Postal (letters) |
19 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Total number of scams reported in 2013 |
2540 |
|
|
1622 |
|
SMS (short message service i.e. text message) |
1376 |
|
Phone (verbal) |
105 |
|
Fax |
1 |
|
Online scams (from trading or social networking websites) |
32 |
|
Postal (letters) |
47 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Year |
Number of formal warnings issued |
|
2013 |
13 |
|
2012 |
36 |
|
2011 |
106 |
|
2010 |
152 |
|
2009 |
19 |
Note: These statistics relate to information on the Enforcement Action page.
|
Year |
Number of infringement notices issued |
|
2013 |
3 |
|
2012 |
4 |
|
2011 |
3 |
|
2010 |
15 |
Note: These statistics relate to information on the Enforcement Action page.
During the month of May, 778 complaints were received in total.
|
Total number of spam reported this month (May) |
73 |
|
|
35 |
|
SMS (short message service i.e. text message) |
38 |
|
Fax |
0 |
|
Origin of spam |
Number received |
|
New Zealand |
64 |
|
Overseas |
9 |
Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).
|
Complaint reason |
Number received |
|
I did not subscribe to this |
48 |
|
The message did not contain an unsubscribe facility |
23 |
|
Contains sexual content |
0 |
|
I have previously unsubscribed and message continues to be sent |
10 |
|
Other reasons |
724 |
Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.
|
Total number of scams reported this month (May) |
705 |
|
|
237 |
|
SMS (short message service i.e. text message) |
443 |
|
Phone (verbal) |
17 |
|
Fax |
0 |
|
Online scams (from trading or social networking websites) |
0 |
|
Postal (letters) |
8 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Total number of scams reported in 2013 |
2081 |
|
|
1448 |
|
SMS (short message service i.e. text message) |
1132 |
|
Phone (verbal) |
86 |
|
Fax |
1 |
|
Online scams (from trading or social networking websites) |
29 |
|
Postal (letters) |
28 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Year |
Number of formal warnings issued |
|
2013 |
10 |
|
2012 |
36 |
|
2011 |
106 |
|
2010 |
152 |
|
2009 |
19 |
Note: These statistics relate to information on the Enforcement Action page.
|
Year |
Number of infringement notices issued |
|
2013 |
2 |
|
2012 |
4 |
|
2011 |
3 |
|
2010 |
15 |
Note: These statistics relate to information on the Enforcement Action page.
During the month of April, 457 complaints were received in total.
|
Total number of spam reported this month (April) |
63 |
|
|
26 |
|
SMS (short message service i.e. text message) |
36 |
|
Fax |
1 |
|
Origin of spam |
Number received |
|
New Zealand |
30 |
|
Overseas |
33 |
Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).
|
Complaint reason |
Number received |
|
I did not subscribe to this |
26 |
|
The message did not contain an unsubscribe facility |
14 |
|
Contains sexual content |
0 |
|
I have previously unsubscribed and message continues to be sent |
8 |
|
Other reasons |
427 |
Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.
|
Total number of scams reported this month (April) |
318 |
|
|
238 |
|
SMS (short message service i.e. text message) |
151 |
|
Phone (verbal) |
21 |
|
Fax |
0 |
|
Online scams (from trading or social networking websites) |
4 |
|
Postal (letters) |
4 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Total number of scams reported in 2013 |
1802 |
|
|
1211 |
|
SMS (short message service i.e. text message) |
572 |
|
Phone (verbal) |
69 |
|
Fax |
1 |
|
Online scams (from trading or social networking websites) |
29 |
|
Postal (letters) |
20 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Year |
Number of formal warnings issued |
|
2013 |
8 |
|
2012 |
36 |
|
2011 |
106 |
|
2010 |
152 |
|
2009 |
19 |
Note: These statistics relate to information on the Enforcement Action page.
|
Year |
Number of infringement notices issued |
|
2013 |
0 |
|
2012 |
4 |
|
2011 |
3 |
|
2010 |
15 |
Note: These statistics relate to information on the Enforcement Action page.
During the month of March, 521 complaints were received in total.
|
Total number of spam reported this month (March) |
79 |
|
|
34 |
|
SMS (short message service i.e. text message) |
41 |
|
Fax |
4 |
|
Origin of spam |
Number received |
|
New Zealand |
45 |
|
Overseas |
34 |
Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).
|
Complaint reason |
Number received |
|
I did not subscribe to this |
35 |
|
The message did not contain an unsubscribe facility |
15 |
|
Contains sexual content |
1 |
|
I have previously unsubscribed and message continues to be sent |
13 |
|
Other reasons |
478 |
Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.
|
Total number of scams reported this month (March) |
442 |
|
|
290 |
|
SMS (short message service i.e. text message) |
120 |
|
Phone (verbal) |
17 |
|
Fax |
1 |
|
Online scams (from trading or social networking websites) |
10 |
|
Postal (letters) |
4 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Total number of scams reported in 2013 |
1484 |
|
|
973 |
|
SMS (short message service i.e. text message) |
421 |
|
Phone (verbal) |
48 |
|
Fax |
1 |
|
Online scams (from trading or social networking websites) |
25 |
|
Postal (letters) |
16 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Year |
Number of formal warnings issued |
|
2013 |
6 |
|
2012 |
36 |
|
2011 |
106 |
|
2010 |
152 |
|
2009 |
19 |
Note: These statistics relate to information on the Enforcement Action page.
|
Year |
Number of infringement notices issued |
|
2013 |
0 |
|
2012 |
4 |
|
2011 |
3 |
|
2010 |
15 |
Note: These statistics relate to information on the Enforcement Action page.
During the month of February, 575 complaints were received in total.
|
Total number of spam reported this month (February) |
82 |
|
|
31 |
|
SMS (short message service i.e. text message) |
51 |
|
Fax |
0 |
|
Origin of spam |
Number received |
|
New Zealand |
55 |
|
Overseas |
27 |
Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).
|
Complaint reason |
Number received |
|
I did not subscribe to this |
40 |
|
The message did not contain an unsubscribe facility |
10 |
|
Contains sexual content |
2 |
|
I have previously unsubscribed and message continues to be sent |
13 |
|
Other reasons |
525 |
Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.
|
Total number of scams reported this month (February) |
493 |
|
|
331 |
|
SMS (short message service i.e. text message) |
141 |
|
Phone (verbal) |
10 |
|
Fax |
0 |
|
Online scams (from trading or social networking websites) |
4 |
|
Postal (letters) |
7 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Total number of scams reported in 2013 |
1042 |
|
|
683 |
|
SMS (short message service i.e. text message) |
301 |
|
Phone (verbal) |
31 |
|
Fax |
0 |
|
Online scams (from trading or social networking websites) |
15 |
|
Postal (letters) |
12 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Year |
Number of formal warnings issued |
|
2013 |
3 |
|
2012 |
36 |
|
2011 |
106 |
|
2010 |
152 |
|
2009 |
19 |
Note: These statistics relate to information on the Enforcement Action page.
|
Year |
Number of infringement notices issued |
|
2013 |
0 |
|
2012 |
4 |
|
2011 |
3 |
|
2010 |
15 |
Note: These statistics relate to information on the Enforcement Action page.
January 2013
During the month of January, 626 complaints were received in total.
|
Total number of spam reported this month (January) |
77 |
|
|
49 |
|
SMS (short message service i.e. text message) |
27 |
|
Fax |
1 |
|
Origin of spam |
Number received |
|
New Zealand |
33 |
|
Overseas |
44 |
Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).
|
Complaint reason |
Number received |
|
I did not subscribe to this |
52 |
|
The message did not contain an unsubscribe facility |
29 |
|
Contains sexual content |
5 |
|
I have previously unsubscribed and message continues to be sent |
10 |
|
Other reasons |
565 |
Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.
|
Total number of scams reported this month (January) |
549 |
|
|
352 |
|
SMS (short message service i.e. text message) |
160 |
|
Phone (verbal) |
21 |
|
Fax |
0 |
|
Online scams (from trading or social networking websites) |
11 |
|
Postal (letters) |
5 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Total number of scams reported in 2013 |
549 |
|
|
352 |
|
SMS (short message service i.e. text message) |
160 |
|
Phone (verbal) |
21 |
|
Fax |
0 |
|
Online scams (from trading or social networking websites) |
11 |
|
Postal (letters) |
5 |
Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.
|
Year |
Number of formal warnings issued |
|
2013 |
1 |
|
2012 |
36 |
|
2011 |
106 |
|
2010 |
152 |
|
2009 |
19 |
Note: These statistics relate to information on the Enforcement Action page.
|
Year |
Number of infringement notices issued |
|
2013 |
0 |
|
2012 |
4 |
|
2011 |
3 |
|
2010 |
15 |
Note: These statistics relate to information on the Enforcement Action page.
