Gambling Aotearoa
Updated February 2024
Gambling Aotearoa allows class 4 gambling operators to streamline their licensing application process online and access their information to make updates more efficiently.
Casinos can access Gambling Aotearoa to manage the certificate of approval (COA) application process on behalf of an employee.
Accessing Gambling Aotearoa
Some of the information stored within Gambling Aotearoa will be commercially sensitive. To access the portal, users will need a RealMe verified identity.
This can be applied for at: How to apply – RealMe.
The application can take 30 business days to process, so please allow time for this.
Gambling Aotearoa Training Resources
We have developed some useful resources to help you navigate the Gambling Aotearoa portal, including an end-to-end introductory user guide and pre-recorded video demonstrations.
Gambling Aotearoa resources for class 4 societies and clubs:
- Gambling Aotearoa – Video demonstration: Introduction to Gambling Aotearoa (YouTube)
- Gambling Aotearoa – Introduction to Gambling Aotearoa: Gambling Aotearoa End to End Process Guide (PDF, 12MB)
- Gambling Aotearoa – pre-recorded video demonstration: Track the progress of applications and view other associated documents (YouTube)
- Gambling Aotearoa – class pre-recorded video demonstration: A walk-through of the GC3 application (YouTube)
- Gambling Aotearoa – class 4 pre-recorded video demonstration: A walk-through of the GC1a application (YouTube)
- Gambling Aotearoa – class 4 pre-recorded video demonstration: A walk-through of the GC6 application (YouTube)
- Gambling Aotearoa – class 4 pre-recorded video demonstration: A walk-through of the GC7 application (YouTube)
There resources will show you how to:
- access and navigate the Gambling Aotearoa portal.
- provide other people in your organisation access to the portal.
- make online submissions of licensing application amendments.
- track the progress of applications and view other associated documents.
- apply for and renew class 4 licences (both operator and venue).
- request help from a regulator using Gambling Aotearoa.
Gambling Aotearoa resources for casinos:
- Gambling Aotearoa – casino pre-recorded video demonstration: A walk-through of the certificate of approval (COA) application (YouTube)
- Gambling Aotearoa – Casino certificate of approval (COA) “Need to know guide” (PDF, 2.4MB)
The resources will show you how to:
- access and navigate the Gambling Aotearoa portal.
- track the progress of applications and view other associated documents.
- apply for a casino certificate of approval (COA) on behalf of an employee.
We don’t expect you to run into any issues but if you do require additional support, please use the Gambling Aotearoa portal help function explained in the user guide or you can email us at gambling@dia.govt.nz.
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