Guidance for implementing new Customer Risk-Rating

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29 May 2025

The Department has released new guidance to assist reporting entities in establishing a customer risk-rating system for new customers, as required under the Anti-Money Laundering and Countering Financing of Terrorism (AML/CFT) Act 2009 (the Act).

Effective from 1 June 2025, reporting entities must keep a record of the customer's risk rating, review the rating when conducting ongoing customer due diligence and account monitoring, and should update the rating where appropriate.

Read the Customer Risk Rating Guidance here: