The Department of Internal Affairs

The Department of Internal Affairs

Te Tari Taiwhenua

Building a safe, prosperous and respected nation


Services › The Translation Service - Te Pūtahi Whakawhiti Reo

Please note: The Translation Service and the Authentication Unit have moved to the Archives New Zealand Building. Our new address is:

Ground Floor of the Archives New Zealand building
10 Mulgrave Street, Thorndon, Wellington 6011

The European standard EN 15038 is one of the few comprehensive international quality standards specifically designed for the translation industry. The European standard EN 15038 is one of the few comprehensive international quality standards specifically designed for the translation industry.The Translation Service provides professional translation services to businesses, central and local government, education providers and private individuals.

We are an accredited agency for the New Zealand Immigration Service, New Zealand Qualifications Authority, the NZ Transport Agency and the Citizenship Section at the Department of Internal Affairs.

We operate within the Department of Internal Affairs as a stand-alone business. Our skilled translators can translate any type of document from and/or into over 70 languages and offer a comprehensive range of translation services, specialising in technical, medical, legal, commercial and general documents. With the skills and the resources to provide a perfect translation every time, we can translate your business card, birth certificate, marriage certificate, police clearance certificate, employment references, educational qualifications, medical reports, business correspondence, personal letters, promotional material or website.

Please contact us if you have any other translation requirements, and we will be happy to assist where possible.

Read our latest newsletter: Translator Update

Quality assurance

All of our translations are carried out by a native speaker of the target language. We use the translator with the background most suited to a particular assignment. This ensures translations read well and do not sound "like a translation". All of our work is proofread and edited by a second translator to ensure translations are error-free. Our thorough proofing process means you can be sure that the work we return to you is a true and accurate translation of the original.

The Translation Service is fully accredited by the European standard EN 15038. This is one of the few comprehensive international quality standards specifically designed for the translation industry and attests not only the skills and quality of the translators used but also the thoroughness of the overall quality assurance process.


We understand the importance of meeting deadlines. We also understand that quality is affected when a job is rushed. The Translation Service will not compromise on quality. If we cannot meet your deadline we will not accept the assignment. We aim to give realistic timeframes and ensure that all translations are completed and returned to you within the agreed timeframe.


Selective translations are carried out for documents required by New Zealand authorities. Selective translations into English of birth, marriage and similar short certificates cost NZ$75.00 (GST inclusive). We require the
originals of such certificates - photocopies are not acceptable.

For all other material we can provide an obligation-free quote once we have seen the material. Prices will vary according to the nature of the text to be translated and the number of words.

Arabic translations of New Zealand passports

If you require an Arabic translation of your passport in order to obtain a visa to enter Libya, please contact the Special Operations section of the Passports office on 0800 22 50 50.

Terms and Conditions

Standard Terms and Conditions apply for all translation assignments.