Services › Anti-Spam › Anti-Spam Statistics: October 2013

The Electronic Messaging Compliance Unit provides statistical information about spam complaints, reported scams and enforcement action.

During the month of October, 420 complaints were received in total.

Total number of spam reported this month (October)	66
Email	49
SMS (short message service i.e. text message)	17
Fax	0

Origin of spam	Number received
New Zealand	29
Overseas	37

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason	Number received
I did not subscribe to this	47
The message did not contain an unsubscribe facility	13
Contains sexual content	1
I have previously unsubscribed and message continues to be sent	21
Other reasons	369

Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.

Total number of scams reported this month (October)	354
Email	202
SMS (short message service i.e. text message)	107
Phone (verbal)	21
Fax	0
Online scams (from trading or social networking websites)	14
Postal (letters)	10

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Total number of scams reported in 2013	5186
Email	2872
SMS (short message service i.e. text message)	1944
Phone (verbal)	187
Fax	9
Online scams (from trading or social networking websites)	74
Postal (letters)	100

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Year	Number of formal warnings issued
2013	34
2012	36
2011	106
2010	152
2009	19

Note: These statistics relate to information on the Enforcement Action page.

Year	Number of infringement notices issued
2013	4
2012	4
2011	3
2010	15

Note: These statistics relate to information on the Enforcement Action page.