Services › Anti-Spam › Anti-Spam Statistics: December 2011

The Anti-Spam Compliance Unit provides statistical information about spam complaints, reported scams and enforcement action.

During the month of December, 252 complaints were received in total.

Total number of spam reported this month (December)	252
Email	102
SMS (short message service i.e. text message)	19
Fax	19

Origin of spam	Number received
New Zealand	96
Overseas	175

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason	Number received
I did not subscribe to this	67
The message did not contain an unsubscribe facility	24
Contains sexual content	2
I have previously unsubscribed and message continues to be sent	23
Other reasons	188

Note: Complainants are able to tick more than one reason for their complaint.

Total number of scams reported this month (December)	122
Email	103
SMS (short message service i.e. text message)	9
Phone (verbal)	8
Fax	0
Online scams from trading or social networking websites	0
Postal (letters)	2

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Total number of scams reported in 2011 (to date)	1970
Email	1580
SMS (short message service i.e. text message)	251
Phone (verbal)	92
Fax	3
Online scams from trading or social networking websites	22
Postal (letters)	22

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Year	Number of formal warnings issued
2011	106
2010	152
2009	19

Note: These statistics relate to information on the Enforcement Action page.

Year	Number of infringement notices issued
2011	3
2010	15

Note: These statistics relate to information on the Enforcement Action page.