Contact Us

Need help? Frequently Asked Questions  Have a question? Submit via AML ONLINE

AML/CFT contact details

Email: amlcft@dia.govt.nz
Phone: +64 4 495 7200
Free phone: 0800 257 887 (New Zealand only)

Postal:

AML/CFT Group
Department of Internal Affairs
PO Box 805
Wellington 6140
New Zealand

Open hours: Monday to Friday 9am-5pm

Media contact details

Email: media@dia.govt.nz
Phone: +64 27 535 8639

Please email in the first instance, unless your request is urgent during evenings and weekends.

Current Consultations

Identity Verification Code of Practice

Submissions for this consultation are now closed. Thank you for providing your feedback. 

Complaints

Email: amlcft@dia.govt.nz

Please direct any complaints about our regulatory practices to the AML/CFT Group. You will receive an acknowledgement within 3 working days and we aim to resolve complaints within 20 working days.

Warning - Beware of Scam impersonating AML/CFT Group

Beware of overseas phishing scams impersonating Department of Internal Affair’s Anti Money Laundering/Countering Financing of Terrorism Group (AML/CFT Group).

Scammers are impersonating officials, via email and phone calls, asking for personal financial info, payment or fees into cryptocurrency or different bank accounts.

The Anti Money Laundering/Counter Financial Terrorism Group does not send requests for payments, or for individuals to transfer funds.

For more information please visit: Warning - Beware of Scam impersonating AML/CFT Group.