The Department of Internal Affairs

The Department of Internal Affairs

Te Tari Taiwhenua

Building a safe, prosperous and respected nation

 

Spam statistics 2012

Statistical information about spam complaints, reported scams and enforcement action.

December 2012 

During the month of December, 326 complaints were received in total.

Total number of spam reported this month (December)

38

Email

25

SMS (short message service i.e. text message)

10

Fax

3

Origin of spam

Number received

New Zealand

19

Overseas

19

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

31

The message did not contain an unsubscribe facility

13

Contains sexual content

0

I have previously unsubscribed and message continues to be sent

8

Other reasons

294

Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.

Total number of scams reported this month (December)

288

Email

237

SMS (short message service i.e. text message)

39

Phone (verbal)

8

Fax

0

Online scams (from trading or social networking websites)

1

Postal (letters)

3

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Total number of scams reported in 2012

3303

Email

2841

SMS (short message service i.e. text message)

217

Phone (verbal)

83

Fax

43

Online scams (from trading or social networking websites)

64

Postal (letters)

55

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Year

Number of formal warnings issued

2012

36

2011

106

2010

152

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2012

4

2011

3

2010

15

Note: These statistics relate to information on the Enforcement Action page.

 

November 2012 

During the month of November, 440 complaints were received in total.

Total number of spam reported this month (November)

62

Email

38

SMS (short message service i.e. text message)

16

Fax

8

Origin of spam

Number received

New Zealand

42

Overseas

20

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

35

The message did not contain an unsubscribe facility

22

Contains sexual content

2

I have previously unsubscribed and message continues to be sent

16

Other reasons

398

Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.

Total number of scams reported this month (November)

378

Email

333

SMS (short message service i.e. text message)

19

Phone (verbal)

11

Fax

2

Online scams (from trading or social networking websites)

5

Postal (letters)

8

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Total number of scams reported in 2012 (to date)

3015

Email

2604

SMS (short message service i.e. text message)

178

Phone (verbal)

83

Fax

35

Online scams (from trading or social networking websites)

63

Postal (letters)

52

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Year

Number of formal warnings issued

2012

34

2011

106

2010

152

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2012

4

2011

3

2010

15

Note: These statistics relate to information on the Enforcement Action page.

 

October 2012 

During the month of October, 518 complaints were received in total.

Total number of spam reported this month (October)

95

Email

63

SMS (short message service i.e. text message)

25

Fax

7

Origin of spam

Number received

New Zealand

55

Overseas

40

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

68

The message did not contain an unsubscribe facility

32

Contains sexual content

2

I have previously unsubscribed and message continues to be sent

19

Other reasons

450

Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.

Total number of scams reported this month (October)

423

Email

374

SMS (short message service i.e. text message)

10

Phone (verbal)

19

Fax

0

Online scams (from trading or social networking websites)

10

Postal (letters)

10

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Total number of scams reported in 2012 (to date)

2637

Email

2271

SMS (short message service i.e. text message)

159

Phone (verbal)

72

Fax

33

Online scams (from trading or social networking websites)

58

Postal (letters)

44

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Year

Number of formal warnings issued

2012

31

2011

106

2010

152

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2012

4

2011

3

2010

15

Note: These statistics relate to information on the Enforcement Action page.

 

September 2012 

During the month of September, 395 complaints were received in total.

Total number of spam reported this month (September)

73

Email

38

SMS (short message service i.e. text message)

29

Fax

6

Origin of spam

Number received

New Zealand

34

Overseas

39

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

43

The message did not contain an unsubscribe facility

22

Contains sexual content

1

I have previously unsubscribed and message continues to be sent

17

Other reasons

347

Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.

Total number of scams reported this month (September)

322

Email

287

SMS (short message service i.e. text message)

8

Phone (verbal)

8

Fax

1

Online scams (from trading or social networking websites)

13

Postal (letters)

5

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Total number of scams reported in 2012 (to date)

2214

Email

1897

SMS (short message service i.e. text message)

149

Phone (verbal)

53

Fax

33

Online scams (from trading or social networking websites)

48

Postal (letters)

34

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Year

Number of formal warnings issued

2012

28

2011

106

2010

152

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2012

4

2011

3

2010

15

Note: These statistics relate to information on the Enforcement Action page.

 

August 2012 

During the month of August, 527 complaints were received in total.

Total number of spam reported this month (August)

128

Email

101

SMS (short message service i.e. text message)

24

Fax

3

Origin of spam

Number received

New Zealand

80

Overseas

48

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

73

The message did not contain an unsubscribe facility

29

Contains sexual content

2

I have previously unsubscribed and message continues to be sent

20

Other reasons

447

Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.

Total number of scams reported this month (August)

399

Email

368

SMS (short message service i.e. text message)

12

Phone (verbal)

9

Fax

0

Online scams (from trading or social networking websites)

2

Postal (letters)

8

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Total number of scams reported in 2012 (to date)

1892

Email

1610

SMS (short message service i.e. text message)

141

Phone (verbal)

45

Fax

32

Online scams (from trading or social networking websites)

35

Postal (letters)

29

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Year

Number of formal warnings issued

2012

27

2011

106

2010

152

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2012

4

2011

3

2010

15

Note: These statistics relate to information on the Enforcement Action page.

 

July 2012 

During the month of July, 482 complaints were received in total.

Total number of spam reported this month (July)

136

Email

77

SMS (short message service i.e. text message)

56

Fax

3

Origin of spam

Number received

New Zealand

87

Overseas

49

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

67

The message did not contain an unsubscribe facility

21

Contains sexual content

6

I have previously unsubscribed and message continues to be sent

26

Other reasons

421

Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.

Total number of scams reported this month (July)

346

Email

301

SMS (short message service i.e. text message)

31

Phone (verbal)

6

Fax

0

Online scams (from trading or social networking websites)

6

Postal (letters)

2

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Total number of scams reported in 2012 (to date)

1493

Email

1242

SMS (short message service i.e. text message)

129

Phone (verbal)

36

Fax

32

Online scams (from trading or social networking websites)

33

Postal (letters)

21

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Year

Number of formal warnings issued

2012

24

2011

106

2010

152

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2012

4

2011

3

2010

15

Note: These statistics relate to information on the Enforcement Action page.

 

June 2012 

During the month of June, 511 complaints were received in total.

Total number of spam reported this month (June)

149

Email

48

SMS (short message service i.e. text message)

94

Fax

7

Origin of spam

Number received

New Zealand

42

Overseas

107

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

69

The message did not contain an unsubscribe facility

29

Contains sexual content

3

I have previously unsubscribed and message continues to be sent

15

Other reasons

466

Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.

Total number of scams reported this month (June)

362

Email

328

SMS (short message service i.e. text message)

20

Phone (verbal)

9

Fax

0

Online scams (from trading or social networking websites)

3

Postal (letters)

2

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Total number of scams reported in 2012 (to date)

1147

Email

941

SMS (short message service i.e. text message)

98

Phone (verbal)

30

Fax

32

Online scams (from trading or social networking websites)

27

Postal (letters)

19

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Year

Number of formal warnings issued

2012

20

2011

106

2010

152

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2012

4

2011

3

2010

15

Note: These statistics relate to information on the Enforcement Action page.

 

May 2012 

During the month of May, 312 spam complaints were received in total.

Total number of spam reported this month (May)

89

Email

73

SMS (short message service i.e. text message)

8

Fax

8

Origin of spam

Number received

New Zealand

50

Overseas

39

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

74

The message did not contain an unsubscribe facility

50

Contains sexual content

1

I have previously unsubscribed and message continues to be sent

13

Other reasons

251

Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.

Total number of scams reported this month (May)

225

Email

197

SMS (short message service i.e. text message)

11

Phone (verbal)

10

Fax

0

Online scams (from trading or social networking websites)

5

Postal (letters)

2

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Total number of scams reported in 2012 (to date)

785

Email

613

SMS (short message service i.e. text message)

78

Phone (verbal)

21

Fax

32

Online scams (from trading or social networking websites)

24

Postal (letters)

17

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Year

Number of formal warnings issued

2012

17

2011

106

2010

152

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2012

4

2011

3

2010

15

Note: These statistics relate to information on the Enforcement Action page.

 

April 2012 

During the month of April, 233 complaints were received in total.

Total number of spam reported this month (April)

67

Email

56

SMS (short message service i.e. text message)

6

Fax

5

Origin of spam

Number received

New Zealand

32

Overseas

35

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

42

The message did not contain an unsubscribe facility

26

Contains sexual content

3

I have previously unsubscribed and message continues to be sent

19

Other reasons

183

Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.

Total number of scams reported this month (April)

166

Email

136

SMS (short message service i.e. text message)

9

Phone (verbal)

9

Fax

0

Online scams (from trading or social networking websites)

8

Postal (letters)

4

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Total number of scams reported in 2012 (to date)

726

Email

552

SMS (short message service i.e. text message)

76

Phone (verbal)

20

Fax

32

Online scams (from trading or social networking websites)

27

Postal (letters)

19

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Year

Number of formal warnings issued

2012

13

2011

106

2010

152

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2012

4

2011

3

2010

15

Note: These statistics relate to information on the Enforcement Action page.

 

March 2012 

During the month of March, 379 spam complaints were received in total.

Total number of spam reported this month (March)

109

Email

84

SMS (short message service i.e. text message)

9

Fax

16

Origin of spam

Number received

New Zealand

63

Overseas

46

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

96

The message did not contain an unsubscribe facility

42

Contains sexual content

1

I have previously unsubscribed and message continues to be sent

27

Other reasons

301

Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.

Total number of scams reported this month (March)

270

Email

174

SMS (short message service i.e. text message)

45

Phone (verbal)

4

Fax

32

Online scams (from trading or social networking websites)

7

Postal (letters)

8

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Total number of scams reported in 2012 (to date)

560

Email

416

SMS (short message service i.e. text message)

67

Phone (verbal)

11

Fax

32

Online scams (from trading or social networking websites)

19

Postal (letters)

15

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Year

Number of formal warnings issued

2012

13

2011

106

2010

152

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2012

4

2011

3

2010

15

Note: These statistics relate to information on the Enforcement Action page.

 

February 2012 

During the month of February, 262 spam complaints were received in total.

Total number of spam reported this month (February)

82

Email

67

SMS (short message service i.e. text message)

8

Fax

7

Origin of spam

Number received

New Zealand

39

Overseas

43

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

69

The message did not contain an unsubscribe facility

28

Contains sexual content

1

I have previously unsubscribed and message continues to be sent

24

Other reasons

205

Note: Complainants are able to tick more than one reason for their complaint and include both spam and scam complaints.

Total number of scams reported this month (February)

182

Email

141

SMS (short message service i.e. text message)

20

Phone (verbal)

5

Fax

0

Online scams (from trading or social networking websites)

10

Postal (letters)

6

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Total number of scams reported in 2012 (to date)

290

Email

242

SMS (short message service i.e. text message)

22

Phone (verbal)

7

Fax

0

Online scams (from trading or social networking websites)

12

Postal (letters)

7

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Year

Number of formal warnings issued

2012

9

2011

106

2010

152

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2012

0

2011

3

2010

15

Note: These statistics relate to information on the Enforcement Action page.

 

January 2012 

During the month of January, 281 spam complaints were received in total.

Total number of spam reported this month (January)

174

Email

153

SMS (short message service i.e. text message)

11

Fax

10

Origin of spam

Number received

New Zealand

41

Overseas

240

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

97

The message did not contain an unsubscribe facility

30

Contains sexual content

6

I have previously unsubscribed and message continues to be sent

39

Other reasons

211

Note: Complainants are able to tick more than one reason for their complaint.

Total number of scams reported this month (January)

108

Email

101

SMS (short message service i.e. text message)

2

Phone (verbal)

2

Fax

0

Online scams (from trading or social networking websites)

2

Postal (letters)

1

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Total number of scams reported in 2012 (to date)

108

Email

101

SMS (short message service i.e. text message)

2

Phone (verbal)

2

Fax

0

Online scams (from trading or social networking websites)

2

Postal (letters)

1

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Year

Number of formal warnings issued

2012

5

2011

106

2010

152

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2012

0

2011

3

2010

15

Note: These statistics relate to information on the Enforcement Action page.