The Department of Internal Affairs

The Department of Internal Affairs

Te Tari Taiwhenua

Building a safe, prosperous and respected nation

 

Spam statistics 2009

Statistical information about spam complaints, reported scams and enforcement action.

December 2009

During the month of December, 208 spam complaints were received in total.

Type of spam

Number received

Email

198

SMS (short message service i.e. text message)

10

Origin of spam

Number received

New Zealand

130

Overseas

48

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

128

The message did not contain an unsubscribe facility

38

Contains sexual content

6

I have previously unsubscribed and message continues to be sent

15

Other reasons

62

Note: Complainants are able to tick more than one reason for their complaint.

 

November 2009

During the month of November, 132 spam complaints were received in total.

Type of spam

Number received

Email

122

SMS (short message service i.e. text message)

10

Origin of spam

Number received

New Zealand

53

Overseas

54

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

51

The message did not contain an unsubscribe facility

43

Contains sexual content

5

I have previously unsubscribed and message continues to be sent

18

Other reasons

53

Note: Complainants are able to tick more than one reason for their complaint.

 

October 2009

During the month of October, 113 spam complaints were received in total.

Type of spam

Number received

Email

108

SMS (short message service i.e. text message)

5

Origin of spam

Number received

New Zealand

42

Overseas

66

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

28

The message did not contain an unsubscribe facility

12

Contains sexual content

1

I have previously unsubscribed and message continues to be sent

18

Other reasons

71

Note: Complainants are able to tick more than one reason for their complaint.

 

September 2009

During the month of September, 201 spam complaints were received in total.

Type of spam

Number received

Email

175

SMS (short message service i.e. text message)

26

Origin of spam

Number received

New Zealand

65

Overseas

103

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

63

The message did not contain an unsubscribe facility

43

Contains sexual content

4

I have previously unsubscribed and message continues to be sent

13

Other reasons

25

Note: Complainants are able to tick more than one reason for their complaint.

 

August 2009

During the month of August, 155 spam complaints were received in total.

Type of spam

Number received

Email

139

SMS (short message service i.e. text message)

16

Origin of spam

Number received

New Zealand

65

Overseas

57

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

76

The message did not contain an unsubscribe facility

62

Contains sexual content

14

I have previously unsubscribed and message continues to be sent

12

Other reasons

49

Note: Complainants are able to tick more than one reason for their complaint.

 

July 2009

During the month of July, 152 spam complaints were received in total.

Type of spam

Number received

Email

145

SMS (short message service i.e. text message)

7

Origin of spam

Number received

New Zealand

69

Overseas

71

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

84

The message did not contain an unsubscribe facility

71

Contains sexual content

13

I have previously unsubscribed and message continues to be sent

25

Other reasons

58

Note: Complainants are able to tick more than one reason for their complaint.

 

June 2009

During the month of June, 138 spam complaints were received in total.

Type of spam

Number received

Email

132

SMS (short message service i.e. text message)

6

Origin of spam

Number received

New Zealand

88

Overseas

44

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

86

The message did not contain an unsubscribe facility

41

Contains sexual content

4

I have previously unsubscribed and message continues to be sent

7

Other reasons

46

Note: Complainants are able to tick more than one reason for their complaint.

 

May 2009

During the month of May, 176 spam complaints were received in total.

Type of spam

Number received

Email

168

SMS (short message service i.e. text message)

8

Origin of spam

Number received

New Zealand

99

Overseas

73

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

98

The message did not contain an unsubscribe facility

61

Contains sexual content

24

I have previously unsubscribed and message continues to be sent

19

Other reasons

66

Note: Complainants are able to tick more than one reason for their complaint.

 

April 2009

During the month of April, 173 spam complaints were received in total.

Type of spam

Number received

Email

161

SMS (short message service i.e. text message)

12

Origin of spam

Number received

New Zealand

104

Overseas

64

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

105

The message did not contain an unsubscribe facility

55

Contains sexual content

9

I have previously unsubscribed and message continues to be sent

6

Other reasons

54

Note: Complainants are able to tick more than one reason for their complaint.

 

March 2009

During the month of March, 263 spam complaints were received in total.

Type of spam

Number received

Email

233

SMS (short message service i.e. text message)

30

Origin of spam

Number received

New Zealand

170

Overseas

81

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

130

The message did not contain an unsubscribe facility

55

Contains sexual content

5

I have previously unsubscribed and message continues to be sent

24

Other reasons

69

Note: Complainants are able to tick more than one reason for their complaint.

 

February 2009

During the month of February, 118 spam complaints were received in total.

Type of spam

Number received

Email

109

SMS (short message service i.e. text message)

9

Origin of spam

Number received

New Zealand

71

Overseas

35

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

69

The message did not contain an unsubscribe facility

48

Contains sexual content

3

I have previously unsubscribed and message continues to be sent

6

Other reasons

26

Note: Complainants are able to tick more than one reason for their complaint.

 

January 2009

During the month of January, 165 spam complaints were received in total.

Type of spam

Number received

Email

161

SMS (short message service i.e. text message)

4

Origin of spam

Number received

New Zealand

121

Overseas

121

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

94

The message did not contain an unsubscribe facility

65

Contains sexual content

15

I have previously unsubscribed and message continues to be sent

32

Other reasons

111

Note: Complainants are able to tick more than one reason for their complaint.