The Department of Internal Affairs

The Department of Internal Affairs

Te Tari Taiwhenua

Building a safe, prosperous and respected nation

 

Spam statistics 2008

Statistical information about spam complaints, reported scams and enforcement action.

December 2008

During the month of December, 161 spam complaints were received in total.

Type of spam

Number received

Email

151

SMS (short message service i.e. text message)

10

Origin of spam

Number received

New Zealand

70

Overseas

89

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

67

The message did not contain an unsubscribe facility

55

Contains sexual content

6

I have previously unsubscribed and message continues to be sent

14

Other reasons

85

Note: Complainants are able to tick more than one reason for their complaint.

 

November 2008

During the month of November, 270 spam complaints were received in total.

Type of spam

Number received

Email

265

SMS (short message service i.e. text message)

5

Origin of spam

Number received

New Zealand

123

Overseas

144

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

169

The message did not contain an unsubscribe facility

143

Contains sexual content

43

I have previously unsubscribed and message continues to be sent

21

Other reasons

89

Note: Complainants are able to tick more than one reason for their complaint.

 

October 2008

During the month of October, 271 spam complaints were received in total.

Type of spam

Number received

Email

260

SMS (short message service i.e. text message)

11

Origin of spam

Number received

New Zealand

102

Overseas

110

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

178

The message did not contain an unsubscribe facility

132

Contains sexual content

29

I have previously unsubscribed and message continues to be sent

14

Other reasons

45

Note: Complainants are able to tick more than one reason for their complaint.

 

September 2008

During the month of September, 259 spam complaints were received in total.

Type of spam

Number received

Email

250

SMS (short message service i.e. text message)

9

Origin of spam

Number received

New Zealand

84

Overseas

149

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

216

The message did not contain an unsubscribe facility

202

Contains sexual content

82

I have previously unsubscribed and message continues to be sent

8

Other reasons

77

Note: Complainants are able to tick more than one reason for their complaint.

 

August 2008

During the month of August, 234 spam complaints were received in total.

Type of spam

Number received

Email

231

SMS (short message service i.e. text message)

3

Origin of spam

Number received

New Zealand

69

Overseas

11

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

70

The message did not contain an unsubscribe facility

54

Contains sexual content

2

I have previously unsubscribed and message continues to be sent

7

Other reasons

17

Note: Complainants are able to tick more than one reason for their complaint.

 

July 2008

During the month of July, 76 spam complaints were received in total.

Type of spam

Number received

Email

71

SMS (short message service i.e. text message)

5

Origin of spam

Number received

New Zealand

22

Overseas

11

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

37

The message did not contain an unsubscribe facility

17

Contains sexual content

4

I have previously unsubscribed and message continues to be sent

11

Other reasons

9

Note: Complainants are able to tick more than one reason for their complaint.

 

June 2008

During the month of June, 139 spam complaints were received in total.

Type of spam

Number received

Email

136

SMS (short message service i.e. text message)

3

Origin of spam

Number received

New Zealand

70

Overseas

12

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

72

The message did not contain an unsubscribe facility

28

Contains sexual content

2

I have previously unsubscribed and message continues to be sent

9

Other reasons

9

Note: Complainants are able to tick more than one reason for their complaint.

 

May 2008

During the month of May, 250 spam complaints were received in total.

Type of spam

Number received

Email

242

SMS (short message service i.e. text message)

8

Origin of spam

Number received

New Zealand

122

Overseas

57

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

108

The message did not contain an unsubscribe facility

37

Contains sexual content

5

I have previously unsubscribed and message continues to be sent

15

Other reasons

11

Note: Complainants are able to tick more than one reason for their complaint.

 

April 2008

During the month of April, 312 spam complaints were received in total.

Type of spam

Number received

Email

299

SMS (short message service i.e. text message)

13

Origin of spam

Number received

New Zealand

130

Overseas

26

Note: The number of spam complaints for New Zealand and overseas may be higher than the total number of recorded spam complaints. This is because each spam complaint (made using our online Complaints Form) is allocated a Complaint Reference Number to help us with processing. Sometimes complainants will re-use a Complaint Reference Number when they register further complaints and the system does not recognise this as a new complaint. Complainants may also include two or more spam complaints in one submission.

Complaint reason

Number received

I did not subscribe to this

123

The message did not contain an unsubscribe facility

68

Contains sexual content

12

I have previously unsubscribed and message continues to be sent

16

Other reasons

55

Note: Complainants are able to tick more than one reason for their complaint.

 

March 2008

During the month of March, 252 spam complaints were received in total.

Type of spam

Number received

Email

252

SMS (short message service i.e. text message)

0

Origin of spam

Number received

New Zealand

84

Overseas

10

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

88

The message did not contain an unsubscribe facility

41

Contains sexual content

2

I have previously unsubscribed and message continues to be sent

15

Other reasons

10

Note: Complainants are able to tick more than one reason for their complaint.

 

February 2008

During the month of February, 213 spam complaints were received in total.

Type of spam

Number received

Email

212

SMS (short message service i.e. text message)

1

Origin of spam

Number received

New Zealand

85

Overseas

16

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

93

The message did not contain an unsubscribe facility

62

Contains sexual content

2

I have previously unsubscribed and message continues to be sent

10

Other reasons

9

Note: Complainants are able to tick more than one reason for their complaint.

 

January 2008

During the month of January, 628 spam complaints were received in total.

Type of spam

Number received

Email

625

SMS (short message service i.e. text message)

3

Origin of spam

Number received

New Zealand

22

Overseas

18

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

31

The message did not contain an unsubscribe facility

22

Contains sexual content

4

I have previously unsubscribed and message continues to be sent

5

Other reasons

14

Note: Complainants are able to tick more than one reason for their complaint.