The Department of Internal Affairs

The Department of Internal Affairs

Te Tari Taiwhenua

Building a safe, prosperous and respected nation

 

Services › Citizenship › How to Contact Us


Citizenship Office United Kingdom Bank Holiday

The Citizenship office in London will be closed on Monday 27th of May for United Kingdom Bank Holiday. Citizenship Case Officers will not be available during this time. Our office will reopen with full services on Tuesday 28th of May 2012.

Citizenship Office Queen's Birthday Opening Hours

The Citizenship office will be closed on Monday the 3rd of June for Queen's Birthday. Citizenship Case Officers will not be available during this time. Our office will reopen with full services on Tuesday the 4th of June.


Contact Centre

Freephone: 0800 22 51 51 (New Zealand only)
Phone: (+64 4) 463 9361 (from overseas)
Email: citizenship@dia.govt.nz
Opening hours: Monday to Thursday 8:00am - 7:00pm, Friday 9:00am - 7:00pm, Saturday 9:00am - 2:00pm


Citizenship by Descent

For any queries about citizenship by descent or confirmations of citizenship please contact us by:
Email: staykiwi@dia.govt.nz
Freephone: 0800 22 51 51 (New Zealand only)
Phone: (+64 4) 463 9361 (from overseas)
Fax: (+64 4) 382 3561
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Grants of Citizenship

For any questions about the grant of New Zealand citizenship please contact us at:
Email: citizenship@dia.govt.nz
Freephone: 0800 22 51 51 (New Zealand only)
Phone: (+64 4) 463 9361 (from overseas)
Fax: (+64 4) 382 3406


Wellington

New Zealand Citizenship Office
PO Box 10-680
Wellington 6143
Level 3
109 Featherston Street
Wellington 6011
Fax: (+64 4) 382 3406
Opening hours: Monday to Friday 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm
To make an appointment to lodge your application for the grant of citizenship at our Wellington Office please phone one of the following numbers:
  • (04) 474 8192
  • 0800 22 51 51 (New Zealand only)
or email your name and telephone number to WellingtonInterview.Requests@dia.govt.nz

For all other enquiries contact our Contact Centre


Auckland

New Zealand Citizenship Office
PO Box 6147
Auckland 1141
Level 6, AA Building
99 Albert Street
Auckland 1010
Fax: (+64 9) 362 7905
Opening hours: Monday to Friday 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm
To make an appointment to lodge your application for the grant of citizenship at our Auckland Office please phone one of the following numbers:
  • (09) 363 0567
  • 0800 22 51 51 (New Zealand only)
or email AucklandInterview.Requests@dia.govt.nz

For all other enquiries contact our Contact Centre


Manukau

New Zealand Citizenship Office
PO Box 76-222
Manukau City 2241
Level 1
20-24 Lambie Drive
Manukau City 2104
Fax: (+64 9) 262 2404
Opening hours: Monday to Friday 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm
To make an appointment to lodge your application for the grant of citizenship at our Manukau Office please phone one of the following numbers:
  • Freephone: 0800 22 51 51 (New Zealand only)
  • Phone: (+64 4) 463 9361 (from overseas)
or email manukauappointments@dia.govt.nz.

For all other enquiries contact our Contact Centre
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Hamilton

To make an appointment to meet with a case officer and lodge your application for the grant of citizenship in person in Hamilton please phone one of the following numbers:
  • (09) 363 0567
  • 0800 22 51 51 (New Zealand only)
or email your name and telephone number to AucklandInterview.Requests@dia.govt.nz. Please state in your email that you want to attend an appointment in Hamilton.

For all other enquiries contact our Contact Centre


Tauranga

To make an appointment to meet with a case officer and lodge your application for the grant of citizenship in person in Tauranga please phone one of the following numbers:
  • (09) 362 5179
  • 0800 22 51 51 (New Zealand only)
or email your name and telephone number to manukauappointments@dia.govt.nz. Please state in your email that you want to attend an appointment in Tauranga.

For all other enquiries contact our Contact Centre


Palmerston North

For information about meeting with a case officer and lodging your application for the grant of citizenship in person in Palmerston North please phone one of the following numbers:
  • (04) 462 0110
  • 0800 22 51 51 (New Zealand only)
or email your name and telephone number to Citizenship@dia.govt.nz. Please state in your email that you want to attend an appointment in Palmerston North.

For all other enquiries contact our Contact Centre


Nelson

New Zealand Citizenship Office staff are available to meet with applicants in Nelson on Tuesdays.

To make an appointment to meet with a case officer and lodge your application for the grant of citizenship in person in Nelson please phone:
  • 0800 22 51 51 (New Zealand only)
or email your name and telephone number to Citizenship@dia.govt.nz. Please state in your email that you want to attend an appointment in Nelson.

For all other enquiries contact our Contact Centre
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Christchurch

New Zealand Citizenship Office
PO Box 25-211
Christchurch 8144
100 Orchard Road
Christchurch 8053
Fax: (+64 3) 339 5493
Opening hours: Monday to Friday 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm
To make an appointment to visit our Christchurch office or lodge your application for the grant of citizenship with a case officer please phone one of the following numbers:
  • 0800 22 51 51 (New Zealand only)
  • (+64 4) 463 9361 (from overseas)
or email ChchInterview.Requests@dia.govt.nz.

For all other enquiries contact our Contact Centre


Dunedin

New Zealand Citizenship Office staff are available to meet with applicants on the first Wednesday and Thursday of each month.

To make an appointment to meet with a case officer and lodge your application for the grant of citizenship in person in Dunedin please phone one of the following numbers:
  • (03) 339 5481
  • 0800 22 51 51 (New Zealand only)
or email ChchInterview.Requests@dia.govt.nz.

For all other enquiries contact our Contact Centre


Australia

New Zealand Citizenship Office
Department of Internal Affairs
GPO Box 365
Sydney
New South Wales 2001
Level 10
55 Hunter Street
Sydney
Freephone: 1300 559 535 (Australia only)
Phone: (+61 2) 9225 2300
Fax: (+61 2) 9223 0223
Opening hours: Monday to Friday, 9:00am - 4:00pm, except Wednesday 9:30am - 4:00pm


United Kingdom

New Zealand Citizenship Office
Department of Internal Affairs
New Zealand House
80 Haymarket
London SW1Y 4TQ
United Kingdom
Phone: (+44 20) 7968 2730
Fax: (+44 20) 7968 2739
Opening hours: Monday to Friday 10:00am - 2:00pm (excluding public holidays)


Other Overseas Locations

Email: citizenship@dia.govt.nz or your contact nearest New Zealand Embassy, High Commission or Consulate.
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