The Department of Internal Affairs

The Department of Internal Affairs

Te Tari Taiwhenua

Building a safe, prosperous and respected nation

 

Services › Citizenship › How to Contact Us


Do you have a question that you can't find the answer to, try our 'Ask us a question online' we may have the answer waiting for you (ie I want to change my contact information).

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Contact Centre


Freephone: 0800 22 51 51 (New Zealand only)
Phone: (+64 4) 463 9361 (from overseas)
Email: citizenship@dia.govt.nz
Opening hours: Monday to Thursday 8:00am - 7:00pm, Friday 9:00am - 7:00pm, Saturday 9:00am - 2:00pm

Wellington

New Zealand Citizenship Office
PO Box 10-680
Wellington 6143
Level 3
109 Featherston Street
Wellington 6011
Opening hours: Monday to Friday 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm


Auckland

New Zealand Citizenship Office
PO Box 6147
Auckland 1141
Level 6, AA Building
99 Albert Street
Auckland 1010
Opening hours: Monday to Friday 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm


Manukau

New Zealand Citizenship Office
PO Box 76-222
Manukau City 2241
Level 1
20-24 Lambie Drive
Manukau City 2104
Opening hours: Monday to Friday 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm
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Christchurch

New Zealand Citizenship Office
PO Box 25-211
Christchurch 8144
Level 1, BNZ Centre
120 Hereford Street
Christchurch
Opening hours: Monday to Friday 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm


Australia

New Zealand Citizenship Office
Department of Internal Affairs
GPO Box 365
Sydney
New South Wales 2001
Level 10
55 Hunter Street
Sydney
Freephone: 1300 559 535 (Australia only)
Phone: (+61 2) 9225 2300
Fax: (+61 2) 9223 0223
Opening hours: Monday to Friday, 9:00am - 4:00pm, except Wednesday 9:30am - 4:00pm


United Kingdom

By appointment only
New Zealand Citizenship Office
Department of Internal Affairs
New Zealand House
80 Haymarket
London SW1Y 4TQ
United Kingdom
Phone: (+44 20) 7968 2730
Fax: (+44 20) 7968 2739
Opening hours: Monday to Friday 10:00am - 2:00pm (excluding public holidays)

Make an appointment to visit our London office


Other Overseas Locations

Email: citizenship@dia.govt.nz or your contact nearest New Zealand Embassy, High Commission or Consulate.
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