The Department of Internal Affairs

The Department of Internal Affairs

Te Tari Taiwhenua

Building a safe, prosperous and respected nation

 

Services › Citizenship › How to Contact Us


Citizenship Office Christmas / New Years Opening Hours

The Citizenship Office will be closed from 1pm on Monday 24 December and will reopen on the 5th of January. Citizenship Case Officers will not be available during this time. The Contact Centre will be open the 29th, 30th and 31st of December from 8:30am to 5:00pm for urgent enquiries only. Please do not send your personal documents to us if you might need them during that period, as we will not be able to return them to you when we are closed.



Contact Centre

Freephone: 0800 22 51 51 (New Zealand only)

Phone: (+64 4) 463 9361 (from overseas)
Email: citizenship@dia.govt.nz
Opening hours: Monday to Thursday 8:00am - 7:00pm, Friday 9:00am - 7:00pm, Saturday 9:00am - 2:00pm


Citizenship by Descent

For any queries about citizenship by descent or confirmations of citizenship please contact us by:
Email: staykiwi@dia.govt.nz
Freephone: 0800 22 51 51 (New Zealand only)
Phone: (+64 4) 463 9361 (from overseas)
Fax: (+64 4) 382 3561
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Grants of Citizenship

For any questions about the grant of New Zealand citizenship please contact us at:
Email: citizenship@dia.govt.nz
Freephone: 0800 22 51 51 (New Zealand only)
Phone: (+64 4) 463 9361 (from overseas)
Fax: (+64 4) 382 3406


Wellington

New Zealand Citizenship Office
PO Box 10-680
Wellington 6143
Level 3
109 Featherston Street
Wellington 6011
Freephone: 0800 22 51 51 (New Zealand only)
Phone: (+64 4) 463 9361 (from overseas)
Fax: (+64 4) 382 3406
Opening hours: Monday to Friday 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm


Auckland

New Zealand Citizenship Office
PO Box 6147
Auckland 1141
Level 6, AA Building
99 Albert Street
Auckland 1010
Freephone: 0800 22 51 51 (New Zealand only)
Phone: (+64 4) 463 9361 (from overseas)
Fax: (+64 9) 362 7905
Opening hours: Monday to Friday 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm

Manukau

New Zealand Citizenship Office

PO Box 76-222
Manukau City 2241
Level 1
20-24 Lambie Drive
Manukau City 2104
Freephone: 0800 22 51 51 (New Zealand only)
Phone: (+64 4) 463 9361 (from overseas)
Fax: (+64 9) 262 2404
Opening hours: Monday to Friday 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm
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Christchurch

New Zealand Citizenship Office

PO Box 25-211
Christchurch 8144
100 Orchard Road
Christchurch 8053
Freephone: 0800 22 51 51 (New Zealand only)
Phone: (+64 4) 463 9361 (from overseas)
Fax: (+64 3) 339 5493
Opening hours: Monday to Friday 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm


Australia

New Zealand Citizenship Office

Department of Internal Affairs
GPO Box 365
Sydney
New South Wales 2001
Level 10
55 Hunter Street
Sydney
Freephone: 1300 559 535 (Australia only)
Phone: (+61 2) 9225 2300
Fax: (+61 2) 9223 0223
Opening hours: Monday to Friday, 9:00am - 4:00pm, except Wednesday 9:30am - 4:00pm


United Kingdom

New Zealand Citizenship Office
Department of Internal Affairs
New Zealand House
80 Haymarket
London SW1Y 4TQ
United Kingdom
Phone: (+44 20) 7968 2730
Fax: (+44 20) 7968 2739
Opening hours: Monday to Friday 10:00am - 2:00pm (excluding public holidays)


Other Overseas Locations

Email: citizenship@dia.govt.nz or your contact nearest New Zealand Embassy, High Commission or Consulate.
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