The Department of Internal Affairs: Passports - Contact Details
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How to Contact Us

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In New Zealand

Postal Address
New Zealand Passport Office
Department of Internal Affairs
PO Box 10-526
Wellington 6143

Wellington

New Zealand Passport Office
Department of Internal Affairs
Level 3, Boulcott House
47 Boulcott Street
Wellington 6011
PO Box 10-526
Wellington 6143
Freephone: 0800 22 50 50 (New Zealand only)
Phone: (+64 4) 474-8100 (callers outside New Zealand).
Fax: (+64 4) 382-3410
Email: passports@dia.govt.nz
Opening hours: Monday to Friday 8:30am - 5:00pm, except Thursday 9:00am - 5:00pm

Auckland

New Zealand Passport Office
Department of Internal Affairs
Level 6, AA Building
99 Albert Street
Auckland 1010
PO Box 6147, Wellesley Street
Auckland 1141
Freephone: 0800 22 50 50 (New Zealand only)
Fax: (+64 9) 362-7905
Email: passports@dia.govt.nz
Opening hours: Monday to Friday, 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm

Manukau

New Zealand Passport Office
Department of Internal Affairs
Level 1
20-24 Lambie Drive
Manukau City 2104
PO Box 76-222
Manukau 2241
Freephone: 0800 22 50 50 (New Zealand only)
Fax: (+64 9) 262-2404
Email: passports@dia.govt.nz
Opening hours: Monday to Friday 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm

Christchurch

New Zealand Passport Office
Department of Internal Affairs
NZI House
Level 6
96 Hereford Street
Christchurch 8011
PO Box 25-211
Christchurch 8144
Freephone: 0800 22 50 50 (New Zealand only)
Fax: (+64 3) 366-9141
Email: passports@dia.govt.nz
Opening hours: Monday to Friday 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm

Contact Centre

Freephone: 0800 22 50 50 (New Zealand only)
Phone: (+64 4) 474-8100 (callers outside New Zealand)
Email: passports@dia.govt.nz
Opening hours: Monday to Thursday 8:00am - 7:00pm, Friday 9:00am - 7:00pm, Saturday 9:00am - 2:00pm


In Australia

New Zealand Passport Office
Department of Internal Affairs
Level 10
55 Hunter Street
Sydney
GPO Box 365
Sydney
New South Wales 2001
Phone: 1300 559 535 (Australia only)
Phone: (+61 2) 9225-2300
Fax: (+61 2) 9223-0223
Opening hours: Monday to Friday, 9:00am - 4:00pm, except Wednesday 9:30am - 4:00pm


In United Kingdom

New Zealand Passport Office
Department of Internal Affairs
New Zealand House
80 Haymarket
London SW1Y 4TQ
United Kingdom
Phone: (+44 20) 7968 2730
Fax: (+44 20) 7968 2739
Email general enquires: passports@dia.govt.nz
Email enquires regarding New Zealand passport applications which are being lodged in or processed by our London office: london@dia.govt.nz
Opening hours: Monday to Friday 10:00am - 2:00pm (excluding public holidays)
Telephone Enquiries: Monday to Friday 10:00am - 4:00pm (excluding public holidays)


Other Overseas Locations

Email: passports@dia.govt.nz
or contact your nearest New Zealand Embassy, High Commission or Consulate.

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Last updated: 16/11/2009