The Department of Internal Affairs: Passports - Contact Details
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How to Contact Us

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United Kingdom Bank Holiday Opening Hours

The London office will be closed on Monday the 30th of August for a United Kingdom Bank Holiday. During this time a Passport Call Out service is available by appointment, please contact us for further information. Our London office will reopen with full services on Tuesday 31st of August.


In New Zealand

Postal Address
New Zealand Passport Office
Department of Internal Affairs
PO Box 10-526
Wellington 6143


Contact Centre

Freephone: 0800 22 50 50 (New Zealand only)
Phone: (+64 4) 474-8100 (callers outside New Zealand)
Email: passports@dia.govt.nz
Opening hours: Monday to Thursday 8:00am - 7:00pm, Friday 9:00am - 7:00pm, Saturday 9:00am - 2:00pm


Wellington

New Zealand Passport Office
Department of Internal Affairs
Level 3, Boulcott House
47 Boulcott Street
Wellington 6011
PO Box 10-526
Wellington 6143
Freephone: 0800 22 50 50 (New Zealand only)
Phone: (+64 4) 474-8100 (callers outside New Zealand).
Fax: (+64 4) 382-3410
Email: passports@dia.govt.nz
Opening hours: Monday to Friday 8:30am - 5:00pm, except Thursday 9:00am - 5:00pm
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Auckland

New Zealand Passport Office
Department of Internal Affairs
Level 6, AA Building
99 Albert Street
Auckland 1010
PO Box 6147, Wellesley Street
Auckland 1141
Freephone: 0800 22 50 50 (New Zealand only)
Fax: (+64 9) 362-7905
Email: passports@dia.govt.nz
Opening hours: Monday to Friday, 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm


Manukau

New Zealand Passport Office
Department of Internal Affairs
Level 1
20-24 Lambie Drive
Manukau City 2104
PO Box 76-222
Manukau 2241
Freephone: 0800 22 50 50 (New Zealand only)
Fax: (+64 9) 262-2404
Email: passports@dia.govt.nz
Opening hours: Monday to Friday 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm


Christchurch

New Zealand Passport Office
Department of Internal Affairs
NZI House
Level 6
96 Hereford Street
Christchurch 8011
PO Box 25-211
Christchurch 8144
Freephone: 0800 22 50 50 (New Zealand only)
Fax: (+64 3) 367 3055
Email: passports@dia.govt.nz
Opening hours: Monday to Friday 8:30am - 5:00pm, except Wednesday 9:00am - 5:00pm
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In Australia

New Zealand Passport Office
Department of Internal Affairs
Level 10
55 Hunter Street
Sydney
GPO Box 365
Sydney
New South Wales 2001
Phone: 1300 559 535 (Australia only)
Phone: (+61 2) 9225-2300
Fax: (+61 2) 9223-0223
Opening hours: Monday to Friday, 9:00am - 4:00pm, except Wednesday 9:30am - 4:00pm


In United Kingdom

New Zealand Passport Office
Department of Internal Affairs
New Zealand House
80 Haymarket
London SW1Y 4TQ
United Kingdom
Phone: (+44 20) 7968 2730
Fax: (+44 20) 7968 2739
Email general enquires:
passports@dia.govt.nz
Email enquires regarding New Zealand passport applications which are being lodged in or processed by our London office: london@dia.govt.nz
Opening hours: Monday to Friday 10:00am - 2:00pm (excluding public holidays)
Telephone Enquiries: Monday to Friday 10:00am - 4:00pm (excluding public holidays)


Other Overseas Locations

Email: passports@dia.govt.nz
or contact your nearest New Zealand Embassy, High Commission or Consulate.
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Last updated: 13/08/2010