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Compliance Investigations and Audits Electronic Monitoring System (EMS) Fact Sheets (Gambling Act 2003) Gambling in Pubs and Clubs (Class 4) Info for Territorial Authorities |
Problem Gambling
About problem gamblingProblem gambling is gambling that causes or may cause harm to the individual, his or her family, or the wider community.The harmful effects of problem gambling can include
The Department of Internal Affairs administers and ensures compliance with gambling legislation, licences gambling activities (except for casino gambling) and provides public information and education.
For more information see Fact Sheet #7 (Problem Gambling) and Fact Sheet #32 (Problem Gambling Awareness Training). Who to contactIf you think you or someone you know may have a gambling problem talking to someone can help.Gambling Helpline Gambling Helpline is the national 24 hour freephone support service for people with gambling problems in Aotearoa New Zealand. Call the Gambling Helpline toll-fee on 0800 654 655. The Helpline also runs specialist lines:
Email: info@gamblinghelpline.co.nz Fax: + 64 9 909 8775 Gambling Helpline have a variety of resources on their website: www.gamblinghelpline.co.nz Problem Gambling Foundation Counselling is free of charge to the gambler, their family and others affected by problem gambling. Call the Problem Gambling Foundation toll-free on 0800 664 262 or the Asian Hotline 0800 862 342. In main centres:
Email: pgf@pgfnz.org.nz (general enquiries or requests for information) The Problem Gambling Foundation's website: www.pgfnz.co.nz The Salvation Army Oasis Centre The Oasis Centre provides free consultation and rehabilitation programmes for problem gamblers, partners of gamblers and affected family members. Salvation Army, Oasis Centre telephone numbers:
The Salvation Army Oasis centre have a variety of information on their website: www.oasiscentre.org.nz Working with industryThe Department of Internal Affairs works closely with the industry to prevent and minimise the harm caused by gambling. Problem gambling is most commonly associated with gaming machines. Approximately one in five regular gamblers on gaming machines experience problem gambling at some point in their lives. The Department is able to help operators by providing information about problem gambling awareness training for staff and harm prevention and minimisation requirements under the Gambling Act 2003. If you are an operator who requires information please contact the Gambling Compliance Group. Operators may also find it useful to take a look at our Internal Guidelines for Harm Prevention, Harm Minimisation and Responsible Gambling. Pamphlets and signs for pubs, clubs and casinosAll pubs and clubs with gaming machines and casinos must have problem gambling pamphlets and signs in their venues from 1 April 2005. Regulation 11 of the Gambling (Harm Prevention and Minimisation)Regulations 2004 requires this information to be displayed and available to players. The Department has developed a pamphlet and a poster to help gambling operators meet these requirements. Operators can design their own pamphlets and posters using information contained in the pamphlet and poster (below) as a template or they can print the pamphlet and poster from these links: Pamphlet: Are you gambling with more than just your money? .pdf (136k)* Poster: Are you gambling with more than just your money? .pdf (125k)* Text may be reproduced without permission. Photographs remain copyright of the photographer. Printed copies can be bought from: Geon Group, 12 Armidale Street, Petone, Lower Hutt Phone: + 64 4 568 2552 Email: lyn.mcfall@geongroup.com * This document is in Adobe Acrobat (.pdf) format. You need to have the Adobe Acrobat Reader installed on your computer. You can download a free version from the Adobe site. ** This document is in Microsoft PowerPoint (.ppt) format. You need to have Microsoft PowerPoint viewer installed on your computer. You can download a free version from the Microsoft site. |
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Last updated: 03/08/2010 |
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