Services › Anti-Spam › Fax Spam Complaints
Make a Complaint about Fax Spam
Unsolicited commercial electronic messages, or 'spam' as it is often termed, is defined in the Unsolicited Electronic Messages Act 2007 as 'a commercial electronic message that the recipient has not consented to receiving'. The Act covers email, instant messaging, SMS and MMS (text and image-based mobile phone messaging) and faxes (facsimiles) of a commercial nature.
If you receive further messages from the sender five working days after requesting to be unsubscribed, or if there is no unsubscribe facility, or if you don’t believe the sender had received your consent to contact you, please lodge your fax complaint.
Commercial messages may only be sent when the recipient has given express consent, inferred consent, or deemed consent. If you think the sender of the message may have been acting on the basis that they had received one of these types of consent from you, and you don't want to receive these messages, the message should contain an unsubscribe facility.
