Services › Anti-Spam › Email Scams - November 2013
The following email scams were reported to the Electronic Messaging Compliance Unit. Links to scam web pages have been removed and spaces have been added to email addresses to ensure they do not become hyperlinks.
A.W International Day invoice scam
Businesses are reporting a new fake invoice, purportedly sent by a company called A.W. Day International.
The recipient is billed for a subscription to a “strategies report” for which they are charged $ 4,996.00.
The fine print says that this is only an offer, not an invoice. Which means there’s no obligation to pay.
Job offer scam
Subject: Job offer match, respond to apply
I would like to take this time to welcome you to our hiring process and give you a brief synopsis of the position's benefits and requirements.
If you are taking a career break, are on a maternity leave, recently retired or simply looking for some part-time job, this position is for you.
Occupation: Flexible schedule 2 to 8 hours per day. We can guarantee a minimum 20 hrs/week occupation
Salary: Starting salary is $3000 per month plus commission, paid every month.
Business hours: 9:00 AM to 5:00 PM, MON-FRI, 9:00 AM to 1:00 PM SAT or part time (NZ time).
Region: New Zealand.
Please note that there are no startup fees or deposits to start working for us.
To request an application form, schedule your interview and receive more information about this position please reply to Sang @ job-newzealand.com with your personal identification number for this position IDNO: 5240
Inheritance scam
From: LEll
Subject: Immediate Response
I am Yong an advocate to a client that died in an earthquake and tsunami disaster in Japan, leaving a deposit value of funds. I will be pleased if you can get back to me for proper explanation.
FBI scam
From: F.B.I OFFICE
Subject: FUND TRANSFER UPDATE
There is Pending Transfer of US$10.5Million is waiting for certification before it can fully released into your bank account, in order to released this US10.5million in your favor FBI and NSA require FUND TRANSFER PERMIT CLEARANCE Certificate to enable the authority certified the fund you are about to receive from USA BANK, we need this TRANSFER PERMIT CLEARANCE CERTIFICATE to release the payment, should in case you do not have the documents in your possession, contact FBI immediately to direct you where you will obtain this FUND Clearance CERTIFICATE is only Clearance CERTIFICATE needed to released the US$10.5M in your favor.
Thanks
James B. Comey
For: F.B.I
Job offer scam
From: MALTA HSBC [private @ kimo.com]
Subject:
Hello,
I am a banker with HSBC in Malta. I have an interesting business proposal for you that will be of immense benefit to both of us. Although this may be hard for you to believe, we stand to gain 7.2 million USD between us in a matter of days. Please grant me the benefit of doubt and hear me out. if interested Do contact me only at my private email address: privatepot @ gmail.com
Regards
Job offer scam
Subject: Job opportunity - hurry to apply!
I would like to take this time to welcome you to our hiring process and give you a brief synopsis of the position's benefits and requirements.
If you are taking a career break, are on a maternity leave, recently retired or simply looking for some part-time job, this position is for you.
Occupation: Flexible schedule 2 to 8 hours per day. We can guarantee a minimum 20 hrs/week occupation
Salary: Starting salary is $3000 per month plus commission, paid every month.
Business hours: 9:00 AM to 5:00 PM, MON-FRI, 9:00 AM to 1:00 PM SAT or part time (NZ time).
Region: New Zealand.
Please note that there are no startup fees or deposits to start working for us.
To request an application form, schedule your interview and receive more information about this position
please reply to Kristine @ job-newzealand.com with your personal identification number for this position IDNO: 3878
Burglary accusation scam
From: Kathie [kathiekearns @ gmail.com]
Subject: RE: One of your employees...!!!
Hello, I am writing in an unusual case ... Some time ago, I used your services, and one of your employees face was familiar to me. At dinner with my wife, it turned out that he was a burglar, who 5 years ago broke into our home!!! This is ridiculous!!! How you can hire criminals? I found at least 3 bad entries for him at website for background check!! I am sure there are more!!! Please do something about it, things like that are ridiculous!!!
Account scam
From: Mac Ben Electronics Int [macben190 @ salesperson.net]
Subject: We have made the payment to your account
Dear Sir,
This is with reference to the payment we made to your account and this is the second time i am contacting you on this issue without getting a single reply from you!
For easy reference, we are attaching scan copies of the payment details "Final TT copy" in a zip folder
Please dont forget to get back to me after confirming the payment so i can tell you what to do next
Regards.
We Sincerely Hope To Hear From You Soon
Thanks & Regards
Mr Hasbian.
Sales Manager
Job offer scam
From: Rogers <dax @ heliforklift.com>
Subject: Pls Reply
I am Anthony Rogers, Human resources manager for plastafab pty lTD. Be our company representative and earn 10% per assignment and you can make up to $5000.00 a month.if you are intrested send me your full names,mailing addresses and cell# for more imformation.
thanks.
Anthony Rogers
Job offer scam
From: Wyatt Fraser <workpermit @ joneskel.com>
Subject: by request
Hello
We found your email on occupation hunting site.
If you are concerned in part-time job reply to Chace @ megan.net.ua
Yourth faithfully
Wyatt Fraser
Quick money scam
From: asklinda @ gvomail.com
Subject: WATCH + COPY = $1,500 In 10 Minutes
Hey
Watch this video now
=> Click Here
Then copy what Pete shows you and you'll get $1,500 today
No BS, This guy is giving the next 50 people $1,500 out of his own pocket
Go Go Go....
=> Click Here
Thanks
Job offer scam
From: msent3 @ streamyx.com
Subject:
We are pleased to inform you that vacancies exist in our foreign department as offshore representatives. We would be very glad if you accept to be appointed New Zealand and earn10% of every payment made through you to our office. There is no Advance fees involve.
Subject to your satisfaction you will be given the opportunity to correspond with our customer(s). Send your Name, Address and telephone number for more details.
Regards,
Davis Frost.
Loan scam
From: msent3 @ streamyx.com
Subject:
NEED ALOAN?REPLY FOR MORE INFO.
Inheritance scam
From: Jarvis Kosowan Chambers <moti @ wlink.com.np>
Subject: Open attach to see through (lets accomplish and have a merry Xmas)
On behalf of the Trustees and Executor of the estate of Late Louis (last name removed), I once again try to notify you as my earlier letter was returned undelivered. I hereby attempt to reach you again by means of email on the WILL. I wish to notify you that I have being to your country on numerous occasion to look for a family member of my late client but to no avail as the rest of his family died with him on a motor accident here in the UK.
I wish to notify you that late Louis (last name removed) made you a beneficiary to his WILL. He left the sum of Five Million, One Hundred Thousand Pounds (GBP5, 100.000.00) with HSBC BANK. This may sound strange and unbelievable to you, but it is real and true. Being a widely travel led man, he must have been in contact with you in his visits to your country in the past or simply you were nominated to him by one of his numerous friends In your country who wished you good. Louis (last name removed) until his death was a former managing director and Pioneer staff of Global Galleries. He was a very dedicated Christian who loved to give out. His great philanthropy earned him numerous awards during his life time.
Louis (last name removed) died on the October 14, 2012 at the age of 73 years, and his WILL is now ready for execution. According to him some of his money is to help the poor and the needy, and I believe you and I will be willing to donate part of the funds to charity. The bank where this money is deposited, can legally release this funds to me if I present you as the next of kin with all the necessary/vital documents that I will procure from different legal
and respective offices duly assigned to see to inheritance funds.
Please if I reach you as I am hopeful, endeavor to get back to me as soon as possible via my direct email address as shown below to enable me conclude my job. We shall also discuss the % ratio and course of action.
Legally yours,
Jarvis Kosowan
(Jarvis.kosowan @ lawyer.com)
Fax: +44 871 5033 327
Tel: +44 702 4055 887
REG NO. 064258/UK0099
View original attachment .pdf (500k)*
Job offer scam
From: Rogers <dax @ heliforklift.com>
Subject: Pls Reply
Reply-To: anthony_rd1 @ 126.com
I am Anthony Rogers, Human resources manager for plastafab pty lTD. Be our company representative and earn 10% per assignment and you can make up to $5000.00 a month.if you are intrested send me your full names,mailing addresses and cell# for more imformation.
thanks.
Anthony Rogers
A "Bayfords" Beneficiary scam
From: "The Bayfords" <thebayford @ yeah.net>
To: undisclosed-recipients:;
Subject: Read enclosed message for information on our donation to you
Greetings,
If you have received this email then you are one of the lucky fellows to benefit from us. On behalf of myself and family, i am happy to inform you that i and my wife Gillian have chosen you to be one of our donation beneficiaries from our Euro Millions Jackpot win of 148Million (One hundred and Forty Eight Million Pounds Sterling) that held just last year August. Based on the win we decided that just 25 people be selected for this benefit, leaving each beneficiary with 1.5million Pounds Sterling each to better their lives because we cannot enjoy it all alone, as the win is for sharing.
This donation is made out to you as to enable you strengthen your personal issues and mostly to generously help us extend hands of giving to the less privilege, orphans and charity organizations within your locality.
This might appear strange but it is a reality, so do get back to us quickly via email at: thebayfords @ yeah.net
Regards,
Adrian & Gillian Bayford.
ANZ Phishing scam
From: Anz <security @ anz.co.nz>
Subject: Account update.....
We are glad to inform you that our bank is switching to new transactions security standards.
The new updated technologies will ensure the security of your payments through our bank.
Both software and hardware will be updated.
We Kindly ask you to confirm your Online Banking details
Click Next to confirm [1]
We offer you a new convenient and safe high-quality level of service to handle your Account.(c) Anz Customer Support
Investment assistance scam
From: Mrs Kaylani [mrs.kaylani50 @ gmail.com]
Subject: BUSINESS PROPOSAL
Hello Dear
I apologized for contacting you for the first time through email, it is because it serves as the fastest and more convenient way to get to you, I am Mrs Haifa from UAE, I seek your assistance because of my position in the government (U.A.E.) Founder & Chairman Arab International Women's Forum please assist me to receive and invest this fund $20 Million ,in your company or any business in your country?. I will give you more details and my profile as I hear from you.
Best Regard
Mrs Haifa Al Kaylani
General financial scam
From: Fern Campbell
Subject: Message from a user of Yellow Online
This message has been passed to you from a site visitor using the Email a Business link on Yellow.co.nz
User name: Fern Campbell
User email: ferncampbell13 @ hotmail.com
Message: Hello, My name is Fern Campbell,I have 3 Console pianos that I need to be delivered back to city from UK.I only need you to clear,pickup & have my items stored at your storage facility, Which weighs 840Kg the height is 40"Length 43,width ~58" and the number of shipping case is 3 and have it Stored for 4 months at your storage facility. Note:I can only use my credit card for the payment of this service. Do your company accept credit card? if yes Please contact me back in order to supply the information below: ferncampbell13 @ hotmail.com Your Closest Airport/Port to you for pick up: Available Date of shipment: Outstanding Charges: Do get back to me with your cost for moving and storage so that I can go ahead and make payment if you are able to move the items. Regards, Fern Campbell.
FIFA world cup scam
From: gdfye @ rcn.com
Subject: X - International
FIFA 2014 WORLD CUP PROMOTION
Congratulations! This is to inform you that your Email Address emerged as a winner of an amount of Five Hundred Thousand British Pounds (￡500,000.00) which is equivalent to Eight Hundred & Ten Thousand United States Dollars ($810,000.00) in the FIFA BRAZIL 2014 SOCCER WORLD CUP PROMOTION Draw held in Johannesburg, South Africa (THE PAST SUCCESSFUL HOST OF THIS FIFA EVENT) through an Open Computer Ballot JAVA System.
View the full attachment .pdf (272k)*
ANZ bank phishing scam
From: "ANZ National Bank" stats @ innovyzstart.com
Subject: ANZ - 1 New ALERT Message
Dear Customer,
ANZ is constantly working to increase security for all Online Banking users for the best security.
Sign In Here To Secure Your Account
This web site is operated by ANZ Personal Banking
ANZ National Personal Banking 2013
Marriott Hotel Job offer scam
From: Marriott Hotel [marriotthotel @ officials.co.uk]
Subject: Job Offer-Work and Live in the UK
There are Vacancies in the below listed areas in our Hotel.
Interested candidates who which to work and live in the United Kingdom are to Send C.V / Resume to : marriotthotel @ live.co.uk
OUR CONTEMPORARY PAYMENT FOR CURRENT EMPLOYEES ARE.
Account Department-------------4,5000Pounds
Chefs--------------------------3,000Pounds
CLEANER------------------------3,000Pounds
Computer Operators-------------3,500Pounds
Deputy Manager-----------------5,000Pounds
Drivers------------------------3,000Pounds
Medical Attendant--------------4000Pounds
Receptionist-------------------3,500Pounds
Reservation Desk---------------3,000Pounds
Sales in the Bar---------------3,000pounds
Security manager--------------3,000Pounds
Engineer-----------------------4,000pounds
computer engineer--------------3,500pounds
Waiter-------------------------3000Pounds
Adiministrator Manager---------4,000pounds
SALE EXECUTIVE-----------------4,300POUNDS
COOK---------------------------3,000Pounds
FRONT OFFICE-------------------3,500Pounds
Interested candidates who which to work and live in the United Kingdom are to Send C.V / Resume to : marriotthotel @ officials.co.uk
MANAGEMENT
Nokia lottery scam
From: NOKIA <cmcheung @ npgps.edu.hk>
Subject: CONGRATULATIONS
CONGRATULATIONS
This is to officially inform you that,your Email address is among the (70) Email Addresses that won ￡415,000.00 Pounds in ongoing NOKIA-UK PROMO.For Claims send the following details
Name:
Mobile No:
Fax:
Nationality:
Occupation:
Jack williams
Phone no:+447035930235
Regards
Nokia Team
ATM / FedEx scam
From: Maxwell Shargan <toscanaambiente @ tin.it>
Subject: PACKAGE REG NO “GSS/BVX/9502”
Attn Customer
Your ATM master Card approved by United Nation was deposited in our company for delivery and in other to complete the delivery, you are required to reconfirm your full delivery information as below to enable us process your delivery tracking number.
1. Full Name:----
2. Country:------
3. City:---------
4. Tel#:---------
5. Occupation:---
6. ID Card:------
7. Your Delivery Address:-
SHIPMENT CODE:-----GSS/AK7/2DW1
PACKAGE REG NO:----GSS/BVX/9502
SECURITY CODE:-----GSS/C0WZ/263
Regards,
Mr. Maxwell Shargan
Cell No#: +229 9843 0187
Foreign Delivery Department FedEx Benin Rep
A "Bayfords" Donation scam
From: Gillian and Adrian Bayford <bayford @ centurylink.net>
Subject: Donation (Final Notice) - Nov 20th
My wife and i won £148.6 Million Pounds last year, and we have done lot of charity donation, so we decide to give 1.5Million Pounds each to 5 lucky people this June 2013, lucky for you, your email, was given to us by google managment as one of our lucky receipants. For verification process see below Please read the article - http: //www. bbc.co.uk/news/uk-england-19254228 Send Name, Country, Age, Occupation and Phone Number for details Congratulations & Happy Celebrations in Advance, Gillian and Adrian Bayford Email: gillianadrianbayford @ rogers.com
Guloggratis Auction Job offer scam
From: Nyomi Hurturk <NyomiHurturkbel @ aol.com>
Subject: JobOffer-New Zealand45712517_687i
Guloggratis Auction is searching for new administrators for flexible employment, in the New Zealand, part-time and full-time available. The positions deal with giving administrative assistance in online auction activities. Guloggratis Auction is an international corporation, with the head office located in DK which works with auction sales, market research as well as handling with sales data.
Salary:
Standard rate: 10,000.00 NZD/ a month including commission
Part-time: 5,000.00 NZD/ a month with additional part
Professional Characteristics:
- Customer focused decision maker
- Demonstrates a high level of personal reporting
- Thinks about the team first over individual issues
- Cares about the team first over individual issues
Basic Requirements:
- Internet Access
- Microsoft Office
- Basic Accounting Skills
If you are intrigued in above-mentioned proposition please email us back and we will forward you the particular vacancy description and the agreement.
Best wishes
Guloggratis Auction Team
TradeMe purchase scam
From: "Trade Me " <tradme.services @ admin.net>
Subject: Credit card payment receipt. Auction : 569687774 BL-4S Nokia 8800
Hi user - ID ,
Your payment was accepted for auction 'BL-4S Nokia 8880 3600 X3-08' (#569687774). The seller has been instructed to ship the goods.
Item BL-4S Nokia 2680 3600 X3-02
Reference # 569687774
Amount paid $121.35
Card number **** **** **** ****
Delivery address New Zealand
Shipping $7.65 Courier for Rural Area _ Tracked
Seller's email usernameremoved @ hotmail.co.nz
If you haven't received the goods within seven days, please let us know. If you have any problems with the goods, please contact the seller directly.
Note: If you haven't authorized this transaction ,click the link below to cancel it and get full refund.
Go to Trade Me and cancel your transaction at : http ://www . trademe .co. nz/ CancelPayment /profile/services/
Happy trading!
The Trade Me Team
www .trademe .co .nz
View original email .pdf (28k)*
"Stuck overseas" scam
From: a compromised email account
To: <undisclosed-recipients:>
Subject: Hi
Am so sorry to bother you, I am in Limassol, Cyprus for a week and I just misplaced my bag containing all my vital items, phone and money.I am stranded at the moment and may need a little help from you.
Thanks
Inheritance scam
From: Sukawatiana Chumpol <dimokaz01 @ yahoo.com>
To: undisclosed-recipients:;
Subject: IMPORTANT AND CONFIDENTIAL
Dear Sir/Ma
It is an honour for me to write you this note today, in respect of an account at my bank which I consider you to be a good candidate to bear the beneficiary and associate with me to work things out, I am the Director of business unit at the BANK OF AYUDHYA PCL Thailand, I have at my disposal the details of an account belonging to a client of this bank who has been late for over two years.
I hold the key to the release of the sum in the account as I will head the release panel and I will do everything possible to make sure that the plan is a successful one and more so I want you to give me assurance that you will be reliable and responsible to this call.
The account hold some huge amount of money and I will direct you on what we need to do to be able to achieve our desired aim and being a banker I will take the lead while I expect you to follow me I will give you full details about the account and I will give you the online access of the account for you to view and verify the account balance and status, I want you to be rest assured that this is a very simple and straight forward transaction that will not attract any scrutiny as long as you follow due instructions.
I have all mode of operations worked out already I just need you to give me your words of assurance that you will not betray me and also that you will not open this details to third party and ensure maximum secrecy of the details.
Please do provide me with your full details ranging from names, age to sex and other status of yours including identification details.
I will be looking forward to your quickest response and full details.
Mr Sukawatiana Chumpol
Director of Business Service
BANK OF AYUDHYA PCL.
Samsung 3G lottery scam
From: samsung3g@ [led.com samsung3g @ led.com]
Subject: You Have Won samsung 3g Led
Congratulation.
After a random automated selection of email addresses over the internet, your email emerged as one of our special winners to receive $1.3 Million usd with 12 pieces of SAMSUNG 3G LED is attached to the following details:
FILE CATEGORY - LOTSLED/01/2013
Ticket No: 68/837
Reference Number: 48,DH,83/SLED/USA
To confirm the authenticity and validity of your winnings as well as to commence receipts of your entitlement, you MUST FORWARD a copy of this announcement as well as your
1.FULL NAMES -
2.VALID MOBILE/CELL NO. -
3.OCUPPATION/POSSITION HELD-
4.COUNTRY OF RESIDENCE -
5.ADDRESS-
6.ZIP CODE-
7.SEX-
8.AGE-
9.ID PROOF(SOFT COPY)
to our Winnings claim department via contact information below:
Mrs Carter Hilton,
Samsung 3g Led Winnings claim departmemt,
Automated Winnings Department,
Yours Sincerely,
MRS Vic Angel
DIRECTOR OF PROMOTIONS,
MR Daniel Hook
Samsung 3g Led online winning promo
FBI scam
Subject: Over Due Fund Payment Notification
Federal Bureau of Investigation
FBI Seattle Division
1110 Third Avenue
Seattle, Washington 98101-2904
Payment Code: R5109176K
Reg No: 132731593
The Federal Bureau of Investigation has discovered through our intelligence Monitoring Network that you are eligible to receive the sum of $7,500,00.00 USD regarding to an over-due Inheritance/Award payment which was fully endorsed to be paid in your favor.
Therefore, the FBI Seattle Division in conjunction with the United States Department of Homeland Security (DHS), Has screened through our various Monitoring Networks and has been confirmed and notified that the transaction you have with the Financial Institution is Legal and you have the Lawful Right to claim your due fund.
Basically, there are three (3) options for you to get your fund transferred to you. These options includes 1. Bank To Bank Transfer 2. Bank Account Opening 3. ATM Card Payment.
You are to make your preferred and affordable choice from the three options below:
Option (1)
Bank To Bank Transfer: This is a direct electronic transfer that will enable you receive the sum of money in any account that you will provide for this Bank to effect the transfer as it is always done electronically. It will take three (3) business days to reflect in the account that you will provide.
Cost of transfer:…………….$100
VAT:………………………..$20
Insurance:…………………..$45
Total:……………………….$165
Option (2)
Bank Account Opening: You will have to open a new Bank account here and it will be registered for international transfer and you can make an online transfer as it will take 24Hours to get the account done.
Account Opening:………………$50
VAT:…………………………$20
Non Residential Permit:………..$95
Insurance:……………………$45
Total:………………………..$210
Option (3)
Client Card Payment: You will have to receive an ATM Card and approved clearance documents this will take two (2) business days to deliver to your doorstep. We will have to use our courier company to deliver the parcel to your location.
Post Fee:……………………$43
VAT:………………………..$20
Insurance:…………………..$45
Total:……………………….$108
Please respond to this email by making a selection from the (3) options above.
Note: Your funds are protected by a hardcover insurance policy, which makes it impossible to deduct any amount from the money before it can be remitted to you. This means that the above charges cannot be deducted from the Funds and hence must be provided by you before your fund is transferred to you.
The payment for any of the above options should be sent via Western Union Money Transfer OR Money Gram in the name of head of operation Mr. David Wills.
Find below the payment information.
Name of receiver: David Wills
Office Address: Plot 143, Ahmadu Bello Way, Victoria Island, Lagos 23401 Nigeria.
Text Question: In God
Answer: We Trust
Name of Sender:…………………
Address of Sender:………………
MTCN#………………………….
Please contact the Head of Operations Rev. James Smith Access Bank Plc. As soon you make the payment.
Rev. James Smith (Head of Operations)
International Remittance Department
Telephone: +234 709 043 4091
Email: haniekavosifard @ yahoo.com
As soon as he receive your payment, he shall proceed with your fund transfer immediately.
We anticipate your prompt response.
Sincerely,
Steven M. Dean (Assistant Special Agent-in-Charge)
cc Robert Mueller (FBI Director
ANZ Banking scam
From: ANZ Bank New Zealand Limited [jbugnet @ ac-wf.wf]
Subject: ANZ: Your e-Statement Review is now ready!
Dear Valued Customer,
Find attached, the Electronic Statement Review on your account for the period of 01-Oct-2013 to 02-Nov-2013.
Please we strictly advice that you check the attached e-statement immediately and confirmed that is up to date. You may be required to reconfirm some details during the process.
We assure you that your complaints will be resolved as quickly and efficiently as possible.
IRD Refund scam
From: Inland Revenue * Te Tari Taake *
Subject: GST Tax Refund Notification
Tax Refund Notification
Dear user - username @ xtra.co.nz
After the last monthly calculations of your annual fiscal activity, we have determined that you are eligible to receive a tax refund of 200.00 $ NZ Dollars. Please submit the tax refund form request and allow us 3-5 days in order to process it.
Click Refund Me Now to submit your tax refund request
Note: A refund can be delayed a variety of reasons, for example submitting invalid records or applying after deadline.
Regards,
Director: Anna Thorburn
Inland Revenue - Te Tari Taake
View original email .pdf (28k)*
Lottery scam
From: Google Incorporation® [previene.quintero @ senda.gob.cl]
Subject: Congratulations!!!
Dear Google User,
We wish to notify you that you have been selected as one of our Winner on our ongoing promotion due to your active use of our online services such as GOOGLE.COM. For further claims instructions kindly find attached email(PDF File).
Congratulations.
M.D Matt Brittin,
CEO Google Inc. UK.
First paragraph from the attached notification letter
OFFICIAL NOTIFICATION LETTER
It is obvious that this notification will come to you as a surprise but please find time to read it carefully as we congratulate you over your success in the following official publication of results of the E-mail Electronic Online Sweepstakes Organized by Google, in conjunction with the foundation for the Promotion of Software Products, (F.P.S.) held on April 20th, 2013 here in London UK. Google earns its profit mainly from advertising using their very own google search engine, Gmail, Gala, Sify, e-mail service Google Maps, Google Apps, Orkut social networking and YourTube video sharing, which are all offered to the public for free.
Read the full 2 page letter .pdf (248k)*
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