The Department of Internal Affairs

Te Tari Taiwhenua | Department of Internal Affairs

Building a safe, prosperous and respected nation


Services › Anti-Money Laundering › AML/CFT Survey

Each year we survey the Department’s reporting entities. The survey assesses reporting entities’ awareness of their AML/CFT obligations. It also asks reporting entities to provide us with feedback on our engagement with them. For example, whether the information we provide on our website and in our newsletter is helpful and accessible, and their experience with other types of interactions like phone calls, email enquiries, and face to face contact with us.

The key findings from last year’s survey, conducted in May 2017, are now available. We received a response rate of 36 per cent. Thank you to those who made time to respond, we really value your feedback.

This year, our survey included two new questions about the ways that information being provided is supporting and influencing compliance in the sector. Overall ratings indicate the information provided by the Department to be extremely or reasonably helpful and relevant.  The survey results show that there is a good level of awareness across the sector of the obligations under the Act.

The Department has received some positive and helpful feedback about our communication and services which will be carefully considered.

Thanks again to those of you who completed the survey. We appreciate your help in improving the way we work.

2017 survey results

2016 survey results

2015 survey results

2014 survey results