The Department of Internal Affairs

The Department of Internal Affairs

Te Tari Taiwhenua

Building a safe, prosperous and respected nation

 

Spam statistics 2010

Statistical information about spam complaints, reported scams and enforcement action.

December 2010 

During the month of December, 501 spam complaints were received in total.

Type of spam

Number received

Email

429

SMS (short message service i.e. text message)

40

Origin of spam

Number received

New Zealand

52

Overseas

449

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

55

The message did not contain an unsubscribe facility

30

Contains sexual content

198

I have previously unsubscribed and message continues to be sent

12

Other reasons

459

Note: Complainants are able to tick more than one reason for their complaint.

Year

Number of formal warnings issued

2010

152

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2010

15

Note: These statistics relate to information on the Enforcement Action page.

Total number of scams reported in December

104

Email

51

SMS (short message service i.e. text message)

23

Phone (verbal)

29

Fax

0

Internet (as reported by other websites)

0

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

Total number of scams reported in 2010

593

Email

396

SMS (short message service i.e. text message)

120

Phone (verbal)

71

Fax

4

Internet (as reported by other websites)

1

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

 

November 2010

During the month of November, 175 spam complaints were received in total.

Type of spam

Number received

Email

119

SMS (short message service i.e. text message)

56

Origin of spam

Number received

New Zealand

77

Overseas

119

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

51

The message did not contain an unsubscribe facility

38

Contains sexual content

2

I have previously unsubscribed and message continues to be sent

15

Other reasons

148

Note: Complainants are able to tick more than one reason for their complaint.

Year

Number of formal warnings issued

2010

142

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2010

12

Note: These statistics relate to information on the Enforcement Action page.

Total number of scams reported in November

52

Email

40

SMS (short message service i.e. text message)

11

Phone (verbal)

1

Fax

0

Internet (as reported by other websites)

0

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

 

October 2010 

During the month of October, 258 spam complaints were received in total.

Type of spam

Number received

Email

215

SMS (short message service i.e. text message)

43

Origin of spam

Number received

New Zealand

52

Overseas

206

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

50

The message did not contain an unsubscribe facility

22

Contains sexual content

6

I have previously unsubscribed and message continues to be sent

14

Other reasons

268

Note: Complainants are able to tick more than one reason for their complaint.

Year

Number of formal warnings issued

2010

126

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2010

10

Note: These statistics relate to information on the Enforcement Action page.

Total number of scams reported in October

109

Email

65

SMS (short message service i.e. text message)

26

Phone (verbal)

16

Fax

2

Internet (as reported by other websites)

0

Postal

0

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

 

September 2010 

During the month of September, 263 spam complaints were received in total.

Type of spam

Number received

Email

240

SMS (short message service i.e. text message)

23

Origin of spam

Number received

New Zealand

88

Overseas

267

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

97

The message did not contain an unsubscribe facility

31

Contains sexual content

31

I have previously unsubscribed and message continues to be sent

24

Other reasons

268

Note: Complainants are able to tick more than one reason for their complaint.

Year

Number of formal warnings issued

2010

113

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2010

10

Note: These statistics relate to information on the Enforcement Action page.

Total number of scams reported in September

80

Email

75

SMS (short message service i.e. text message)

4

Phone (verbal)

0

Fax

0

Internet (as reported by other websites)

0

Postal

1

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

 

August 2010 

During the month of August, 249 spam complaints were received in total.

Type of spam

Number received

Email

191

SMS (short message service i.e. text message)

58

Origin of spam

Number received

New Zealand

79

Overseas

164

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

103

The message did not contain an unsubscribe facility

59

Contains sexual content

19

I have previously unsubscribed and message continues to be sent

14

Other reasons

145

Note: Complainants are able to tick more than one reason for their complaint.

Year

Number of formal warnings issued

2010

82

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2010

9

Note: These statistics relate to information on the Enforcement Action page.

Total number of scams reported in August

69

Email

57

SMS (short message service i.e. text message)

6

Phone (verbal)

3

Fax

2

Internet (as reported by other websites)

1

Postal

0

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

 

July 2010 

During the month of July, 393 spam complaints were received in total.

Type of spam

Number received

Email

344

SMS (short message service i.e. text message)

49

Origin of spam

Number received

New Zealand

72

Overseas

305

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

110

The message did not contain an unsubscribe facility

64

Contains sexual content

13

I have previously unsubscribed and message continues to be sent

12

Other reasons

272

Note: Complainants are able to tick more than one reason for their complaint.

Year

Number of formal warnings issued

2010

65

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2010

5

Note: These statistics relate to information on the Enforcement Action page.

Total number of scams reported in July

59

Email

52

SMS (short message service i.e. text message)

7

Phone (verbal)

0

Fax

0

Internet (as reported by other websites)

0

Postal

0

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

 

June 2010 

During the month of June, 278 spam complaints were received in total.

Type of spam

Number received

Email

247

SMS (short message service i.e. text message)

31

Origin of spam

Number received

New Zealand

58

Overseas

211

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

75

The message did not contain an unsubscribe facility

37

Contains sexual content

10

I have previously unsubscribed and message continues to be sent

24

Other reasons

200

Note: Complainants are able to tick more than one reason for their complaint.

Year

Number of formal warnings issued

2010

65

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2010

5

Note: These statistics relate to information on the Enforcement Action page.

Total number of scams reported in June

45

Email

40

SMS (short message service i.e. text message)

5

Phone (verbal)

0

Fax

0

Internet (as reported by other websites)

0

Postal

0

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

 

May 2010 

During the month of May, 357 spam complaints were received in total.

Type of spam

Number received

Email

208

SMS (short message service i.e. text message)

149

Origin of spam

Number received

New Zealand

74

Overseas

179

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

66

The message did not contain an unsubscribe facility

23

Contains sexual content

0

I have previously unsubscribed and message continues to be sent

21

Other reasons

188

Note: Complainants are able to tick more than one reason for their complaint.

Year

Number of formal warnings issued

2010

50

2009

19

Note: These statistics relate to information on the Enforcement Action page.

Year

Number of infringement notices issued

2010

2

Note: These statistics relate to information on the Enforcement Action page.

Total number of scams reported in May

12

Email

6

SMS (short message service i.e. text message)

6

Phone (verbal)

0

Fax

0

Internet (as reported by other websites)

0

Postal

0

Note: These statistics relate to information on the Reported Scams page, which went live in May 2010.

 

April 2010 

During the month of April, 221 spam complaints were received in total.

Type of spam

Number received

Email

197

SMS (short message service i.e. text message)

24

Origin of spam

Number received

New Zealand

83

Overseas

128

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

84

The message did not contain an unsubscribe facility

31

Contains sexual content

2

I have previously unsubscribed and message continues to be sent

22

Other reasons

130

Note: Complainants are able to tick more than one reason for their complaint.

Number of formal warnings issued 2009/2010

48

Note: These statistics relate to information on the Enforcement Action page.

Number of infringement notices issued 2009/2010

2

Note: These statistics relate to information on the Enforcement Action page.

 

March 2010 

During the month of March, 245 spam complaints were received in total.

Type of spam

Number received

Email

214

SMS (short message service i.e. text message)

31

Origin of spam

Number received

New Zealand

72

Overseas

153

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

85

The message did not contain an unsubscribe facility

57

Contains sexual content

2

I have previously unsubscribed and message continues to be sent

27

Other reasons

145

Note: Complainants are able to tick more than one reason for their complaint.

Number of formal warnings issued to date (2009/2010)

23

Note: These statistics relate to information on the Enforcement Action page.

 

February 2010 

During the month of February, 213 spam complaints were received in total.

Type of spam

Number received

Email

165

SMS (short message service i.e. text message)

48

Origin of spam

Number received

New Zealand

72

Overseas

106

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

79

The message did not contain an unsubscribe facility

44

Contains sexual content

3

I have previously unsubscribed and message continues to be sent

16

Other reasons

105

Note: Complainants are able to tick more than one reason for their complaint.

Number of formal warnings issued to date (2010)

20

Note: These statistics relate to information on the Enforcement Action page.

 

January 2010 

During the month of January, 165 spam complaints were received in total.

Type of spam

Number received

Email

161

SMS (short message service i.e. text message)

4

Origin of spam

Number received

New Zealand

44

Overseas

104

Note: These figures will not match the total number of complaints made during the month as they relate to other methods of reporting (including complaints made using our online Complaints Form).

Complaint reason

Number received

I did not subscribe to this

66

The message did not contain an unsubscribe facility

45

Contains sexual content

3

I have previously unsubscribed and message continues to be sent

13

Other reasons

81

Note: Complainants are able to tick more than one reason for their complaint.

Number of formal warnings issued to date

12

Note: These statistics relate to information on the Enforcement Action page.